Dedicated Support Research Analyst Job at Truveta (Seattle)

Dedicated Support Research Analyst

This Dedicated Support Research Analyst position is a high impact, challenging r...

Location

United States , Seattle

Salary:

94000.00 - 145000.00 USD / Year

Truveta

Expiration Date

Until further notice

Requirements

Undergraduate or graduate level educational in clinical research, data analysis, clinical informatics or related field
Experience is working with large database consisting of millions of patients' data
3+ years of experience wrangling and analyzing Electronic Health Record data or other Real World Data sources in life science companies, CROs, other EHR data companies or healthcare using SQ, R and Python
Willingness to learn new coding languages including internal proprietary coding language to analyze data and build cohorts
2+ year’s experience working with customers to deliver high quality research analyses
Ability to learn and adapt quickly in a dynamic start-up environment

Job Responsibility

Meet with customers to understand needs for technical analyses and for technical enablement
Work with manager and success team members to develop and pursue an overall strategy for your dedicated support accounts
Use technical skills to scope out customer analyses requests, produce studies and results using SQL, R and Python within an agreed upon deadline
Collaborate with life sciences customers on analyses, helping them produce peer-reviewed publications
Communicate on the status of various projects and collaborate with success managers to ensure that Truveta clients can be successful with the platform
Required to excel in providing technical analytics support as well as directly working with customers on calls to troubleshooting customer analysis
Work with customers to achieve their goals, teaching them how to wrangle and analyze data using SQL, R and Python on RWD to address their empirical questions
Write regex queries using Databricks SQL to extract clinical concepts from clinical notes per customer request
Create enablement materials as the Truveta platform evolves to help onboard new researchers to our increasing capabilities
Collaborate closely with other Truveta teams to conduct investigations of data sources to demonstrate veracity to current customers

What we offer

Interesting and meaningful work for every career stage
Great benefits package
Comprehensive benefits with strong medical, dental and vision insurance plans
401K plan
Professional development & training opportunities for continuous learning
Work/life autonomy via flexible work hours and flexible paid time off
Generous parental leave
Regular team activities (virtual and in-person)

Fulltime

New

AI Analyst (Support Agent)- Cortex

Are you an AI Analyst ready to translate raw model output into a reliable, high-...

Location

Israel , Tel Aviv

Salary:

Not provided

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

Minimum of 5+ years of professional experience in a blend of technical and analytical roles (e.g., Automated QA, Support Enablement, Data Analysis, AI Research, Prompt Engineering, MLOps)
Proven track record operating at the critical intersection of customer operations, data management, and AI/ML systems
High-level understanding of AI tools, LLMs, machine learning, and applicative AI principles
Proficient in Python for practical applications, including scripting, data processing, and building automation solutions
Demonstrated experience in customer-facing roles with a strong operational understanding of the Customer Support domain (workflows, knowledge base management, optimization)
Strong skills in translating observed model performance issues and Agentic Action requirements into clear, prioritized technical requirements for R&D teams
Dedicated individual who takes full responsibility for their work, driving projects to successful completion
Experience with data validation, content management, and implementing data governance standards, especially for knowledge bases feeding AI systems

Job Responsibility

Support & Customer Advocacy: Champion the Support Journey in Engineering. Develop in-product support instructions that reflect and address real incoming cases, enhancing the quality and effectiveness of AI feature solutions
Model Quality Validation: Use existing evaluation platforms and methodologies to validate production models. Monitor quality metrics to continuously assess and rank AI answers for accuracy and reliability
Prompt Engineering & CT Loop: Drive the Continuous Training loop through systematic prompt engineering (refining and versioning inputs). Analyze failures to define R&D actions or features needed to close model performance gaps
AI Knowledge Governance: Act as AI Content Governor, implementing controls to verify and ingest compliant knowledge base content, ensuring a quality data source
Cross-Functional SME: Serve as the AI Support Co-pilot Subject Matter Expert, partnering with R&D and Support Enablement to translate quality issues into core model logic improvements and feature development

Fulltime

New

Ai analyst (support agent)- cortex

Are you an AI Analyst ready to translate raw model output into a reliable, high-...

Location

Israel , Tel Aviv

Salary:

Not provided

Palo Alto Networks

Expiration Date

Until further notice

Requirements

Minimum of 5+ years of professional experience in a blend of technical and analytical roles (e.g., Automated QA, Support Enablement, Data Analysis, AI Research, Prompt Engineering, MLOps), with a proven track record operating at the critical intersection of customer operations, data management, and AI/ML systems
AI/ML/LLM Foundation: Possesses a high-level understanding of AI tools, LLMs, machine learning, and applicative AI principles
Python Proficiency: Proficient in Python for practical applications, including scripting, data processing, and building automation solutions
Customer Domain Mastery: Demonstrated experience in customer-facing roles with a strong operational understanding of the Customer Support domain (workflows, knowledge base management, optimization)
Technical Communication: Strong skills in translating observed model performance issues and Agentic Action requirements into clear, prioritized technical requirements for R&D teams
Ownership: A dedicated individual who takes full responsibility for their work, driving projects to successful completion
Data/Content Governance: Experience with data validation, content management, and implementing data governance standards, especially for knowledge bases feeding AI systems

Job Responsibility

Support & Customer Advocacy: Champion the Support Journey in Engineering. Develop in-product support instructions that reflect and address real incoming cases, enhancing the quality and effectiveness of AI feature solutions
Model Quality Validation: Use existing evaluation platforms and methodologies to validate production models. Monitor quality metrics to continuously assess and rank AI answers for accuracy and reliability
Prompt Engineering & CT Loop: Drive the Continuous Training loop through systematic prompt engineering (refining and versioning inputs). Analyze failures to define R&D actions or features needed to close model performance gaps
AI Knowledge Governance: Act as AI Content Governor, implementing controls to verify and ingest compliant knowledge base content, ensuring a quality data source
Cross-Functional SME: Serve as the AI Support Co-pilot Subject Matter Expert, partnering with R&D and Support Enablement to translate quality issues into core model logic improvements and feature development

Private Credit Data Operations Specialist

The Private Credit Data Operations Specialist is responsible for assisting in th...

Location

United States , Atlanta

Salary:

75000.00 - 100000.00 USD / Year

Voya Financial

Expiration Date

Until further notice

Requirements

Bachelor's degree in Finance, Accounting, or related field with 3-5 years minimum financial data experience, preferably in asset management, accounting, audit, or capital markets
Strong fixed income knowledge required and fixed income experience a plus
Expect pursuit of CFA Investment Foundations designation
Excellent verbal and written communications skills with a passion for fixed income investing and attention to detail
Exceptional analytical skills, with the ability to analyze, organize and visualize data to support Voya's fixed income strategies
Deep knowledge of Excel and PowerPoint required, and experience with WebFocus or programing a plus
Strong interpersonal skills with ability to engage with many individuals throughout the organization
Career interest as a data analyst in investment management with good comfort interfacing with internal and/or external clients
Background in CPA or CFA preferred
Ability to multi-task and work in a high-paced, team-oriented environment

Job Responsibility

Performing as a core part of IM's Private Credit Portfolio Management and Investment team, the data analyst will be responsible for data and data projects to support both internal and external clients
Supporting client portfolio management responsibilities, including preparing materials to support making investment decisions on behalf of external clients following stated investment guidelines, helping with data to maintain client portfolios, helping track and ensure portfolios remain in compliance, and other data tracking regarding on-going production and investment results
Responsible for onboarding new client relationships across the team's proprietary portfolio management systems
Supporting data analysis for internal and external clients regarding capital market analysis, individual portfolio holding updates, and portfolio performance
Contributing to quarterly client portfolio review meetings by reviewing and ensuring that data in presentations is correct and providing additional customized responses and answers in timely fashion for any ad-hoc client requests
Assist the Senior Private Credit Client Portfolio Managers in gathering and analyzing product and capital markets data, assembling support materials including commentaries, presentation books and various marketing and communication pieces
Assist Institutional Insurance Solutions Sales team in curating customized report requests and pitch books for potential client mandates
Partnering with marketing and communications to assist in a high-quality investment product and client content creation and distribution
Ongoing project coordination and communications regarding data with all parts of the organization including portfolio management, marketing and communications, operations, and IT, legal and compliance and IM's institutional distribution teams
Assist the dedicated Private & Alternative CPMs with internal and external client inquiries including customized reports, ad-hoc client requests, and RFPs with strict deadlines

What we offer

Health, dental, vision and life insurance plans
401(k) Savings plan – with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day
Paid volunteer time — 40 hours per calendar year

Fulltime

Senior Sales Executive

This is a Senior Sales Executive position on a high-performing, all-outbound new...

Location

United States

Salary:

160000.00 USD / Year

80Twenty

Expiration Date

Until further notice

Requirements

7+ years of enterprise subscription sales experience, with a demonstrated track record of selling to C-suite buyers at large, complex organizations
Proven ability to self-generate pipeline through outbound prospecting
comfort operating in an environment where 85%+ of activity is outbound
Consistent quota attainment and a track record of exceeding targets at high ACV ($250K+), including demonstrated ability to close deals exceeding $1 million
Experience managing complex, consultative sales cycles with multiple stakeholders across $1 billion+ revenue organizations
Executive presence and gravitas
able to command respect and build credibility with senior decision-makers from first contact through close
Comfortable operating in a scrappy, high-growth environment without reliance on clean systems, defined playbooks, or a fully built-out sales motion
Familiarity with MEDDIC or a comparable enterprise qualification framework
Proficiency with AI tools and a demonstrated interest in applying them to improve sales effectiveness is a strong plus

Job Responsibility

Own the full sales cycle from prospecting and qualification through negotiation and close, with no reliance on inbound leads
Build and manage a self-generated pipeline of strategic enterprise accounts at organizations with $1 billion or more in revenue
Engage and influence C-suite stakeholders and navigate multi-threaded buying processes, often spanning 15 or more contacts per deal
Apply a MEDDIC qualification framework to assess deal viability, prioritize opportunities, and maintain accurate forecasting
Lead compelling product demonstrations with support from a dedicated research analyst team, tailoring the narrative to executive-level buyers
Collaborate with SDR support while maintaining personal accountability for a significant share of outbound prospecting activity
Maintain Salesforce hygiene and pipeline discipline to support team-level visibility and planning
Partner cross-functionally with research, product, and marketing teams to scope and position solutions for complex enterprise buyers
Represent the company at industry conferences and executive-level events to build market presence and senior relationships
Leverage AI tools and a modern sales tech stack to maximize efficiency, pipeline velocity, and deal quality

What we offer

Flexible work hours and flexible vacation policy
Generous 401(k) match
Parental leave
Wellness budget
Learning and development reimbursement
Team events and culture programming

Fulltime

Sales Executive

Location

United States

Salary:

Not provided

80Twenty

Expiration Date

Until further notice

Requirements

4+ years of enterprise subscription sales experience, with a demonstrated track record of selling to C-suite buyers
Proven ability to self-generate pipeline through outbound prospecting
comfort operating in an environment where 85%+ of activity is outbound
Consistent quota attainment and a track record of meeting or exceeding targets in a high-ACV environment ($100K to $250K+ ACV)
Experience managing complex, consultative sales cycles with multiple stakeholders across large organizations
Comfortable operating in a scrappy, high-growth environment without reliance on clean systems or a fully built-out sales motion
Strong executive presence and communication skills
able to build credibility with senior decision-makers quickly
Familiarity with AI tools and a demonstrated interest in applying them to improve sales effectiveness is a strong plus
Experience in data, analytics, or market research sales is a plus

Job Responsibility

Own the full sales cycle from prospecting and qualification through negotiation and close, with no reliance on inbound leads
Build and manage a self-generated pipeline of enterprise and mid-market accounts across assigned verticals
Engage and influence C-suite stakeholders and navigate multi-threaded buying processes, often spanning 15 or more contacts per deal
Apply a MEDDIC qualification framework to assess deal viability and prioritize the right opportunities
Conduct compelling product demonstrations with support from a dedicated research analyst team
Collaborate with SDR support while maintaining personal accountability for a significant share of outbound activity
Accurately forecast pipeline and maintain Salesforce hygiene to support team-level reporting and planning
Partner cross-functionally with research, product, and marketing teams to tailor solutions to client needs
Represent the company at industry conferences and executive-level events to build market presence and relationships
Leverage AI tools and a modern sales tech stack to maximize efficiency and pipeline velocity

What we offer

Flexible work hours and flexible vacation policy
Generous 401(k) match
Parental leave
Wellness budget
Learning and development reimbursement
Team events and culture programming
Equity participation

Fulltime

Process Development Senior Associate

At Amgen, if you feel like you’re part of something bigger, it’s because you are...

Location

United States , Cambridge

Salary:

85306.00 - 103484.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Master’s degree or (foreign equivalent) in Chemical Engineering, Bioengineering, Analytical Chemistry, Biochemistry or a related field & completion of a university-level course, research project, internship, thesis, or one year of experience in the following: 1. Analytical chemistry experience for small molecules, and completion of project deliverables including: designing and conducting targeted metabolomics experiments, extracting and analyzing results via dedicated software: ChemStation, MassHunter, or MassAnalyzer
2. Analytical method development (chromatography and mass spectrometry), related technologies and instrumentation including: U/HPLC, GC, or LC-MS
3. Method qualification and transfer for analytical instruments, along with data analysis and statistical evaluation of experimental results
4. Application analytical instrument troubleshooting across different platforms: Waters, Agilent, or Sciex, and problem solving of such technologies
5. Implementing Standard Operating Procedures in a laboratory environment in accordance with GLP standards
and 6. Maintaining a laboratory notebook.

Job Responsibility

Conduct experiments, analyze results, and implement process improvements to enhance efficiency and product quality
Design, develop, and optimize manufacturing processes
Collaborate closely with a team of analysts and scientists
Responsible for the technical aspects of developing analytical tools to gain understanding of quality attributes in product and process for late phase synthetic small molecule, synthetic peptide, and siRNA programs
Utilize platform and in-depth product attribute knowledge to advance Amgen products and ensure success through pivotal clinical phases to marketing authorization application
Develop, optimize, and execute analytical methods for synthetic small molecules, synthetic peptide, and SiRNA release testing and process characterization
Collaborate closely with drug substance process development team to achieve project objectives and provide analytical data to support drug substance product development.

What we offer

stock
retirement
medical
life and disability insurance
eligibility for an annual bonus
Retirement and Savings Plan with generous company contributions
group medical, dental and vision coverage
life and disability insurance
flexible spending accounts
discretionary annual bonus program

Fulltime

Research Advisor

The Human Frontier Collective (HFC) brings together top researchers and domain e...

Location

United Kingdom

Salary:

300.00 USD / Hour

Scale

Expiration Date

Until further notice

Requirements

5+ years of relevant industry experience with strong, top-tier domain knowledge. Proven track record of operating at the top of their field and applying deep expertise in high-impact, real-world environments across finance, legal, medical, or related fields
Ideal Backgrounds Include: Finance: IB/PE/VC/consulting C-Suite, VPs, or Directors from Bulge Bracket or Elite Boutiques (e.g., Goldman Sachs, Blackstone), Senior Managers, Senior Associates, or Senior Analysts from top-tier firms. Legal: Partners or Senior Counsel at V100 firms
former SCOTUS/Federal Clerks, and Senior Associates from Big Law with active bar membership. Medical: Board-certified MDs from premier academic hospitals (e.g., Mayo Clinic, Cleveland Clinic). Practicing physicians w/ at least 5 YOE of post-residency experience from premier hospitals
Educational Background: Based on your specific expertise, we are seeking candidates who hold a bachelor’s, master’s, PhD, MD/DO, or JD degree, coupled with significant clinical, legal, or financial practice experience
Technical Expertise: Demonstrated research experience, strong analytical and problem-solving skills, hands-on experience with AI tools and technologies, and a keen interest in interdisciplinary AI applications
Professional Mindset: Self-driven and detail-oriented, with a deep passion for applied AI research. An innovative thinker who pairs intellectual curiosity with a commitment to collaboration within an elite community of researchers and AI professionals

Job Responsibility

Provide elite-level consultancy and leadership on model behavior and domain-specific logic, establishing the benchmarks for professional integrity
Influence the technical roadmap by partnering across Scale AI's product, research, delivery, and GTM teams to design sophisticated, small-scale tasks that translate expert-level intuition into rigorous, computable frameworks for frontier model evaluation
Represent Scale AI and the HFC as a Subject Matter Expert during pivotal sales cycles, executive meetings, and conferences
Contribute to the creation of premier technical content and strategic GTM assets that ultimately helps position Scale as the definitive leader in the industry
Collaborate with Scale’s research team to co-author technical reports and research papers, boosting your academic visibility and professional recognition (e.g., SciPredict, PropensityBench, Professional Reasoning Benchmark)
Become a foundational member of HFC
a supportive, interdisciplinary network of innovators. Gain exclusive access to a community of industry leaders and AI researchers dedicated to advancing the frontier of data

What we offer

Professional Development: High-impact experts expand their influence through review projects, advisory roles, and research
while deepening their AI expertise, strengthening analytical and problem-solving skills, and engaging with pioneering AI applications in science and technology
Join a Top-Tier Network: Collaborate with a global network of academics and experts in HFC to advance responsible AI through impactful, flexible research and training. 80% of our members come from top 25 leading institutions
Flexible Schedule: ~5–20 hours per week, with the ability to set your own schedule around your commitments

Parttime

Select Country

Dedicated Support Research Analyst

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

Dedicated Support Research Analyst

Dedicated Support Research Analyst

AI Analyst (Support Agent)- Cortex

Ai analyst (support agent)- cortex

Private Credit Data Operations Specialist

Senior Sales Executive

Sales Executive

Process Development Senior Associate

Research Advisor

Our AI answers in your language