Dedicated Network Receptionist

• Provide a warm, polished, and professional welcome to all clients and visitors
• Coordinate meeting room bookings, catering arrangements, and room set‑ups to ensure seamless delivery
• Act as the first point of contact for visitors, representing our client’s brand through genuine engagement, exceptional service, and attention to detail
• Collaborate closely with colleagues and service partners to maintain a consistent, high‑quality front‑of‑house experience
• Manage the visitor arrival process, including registration and liaison with hosts to ensure smooth check‑ins
• Handle incoming calls and correspondence with clarity, discretion, and professionalism
• Anticipate guest needs and consistently deliver service that exceeds expectations
• Maintain accurate and up‑to‑date administrative records and reports
• Respond to guest requests promptly and thoughtfully, providing effective solutions
• Deliver discreet, attentive service to VIP guests, ensuring comfort and confidentiality at all times
• Represent both Rapport and our client with confidence, elegance, and professionalism throughout every interaction

• Present yourself with confidence, authenticity, and a high level of professionalism
• Bring a bubbly, engaging attitude, positivity is key within this team
• Build strong, genuine relationships with clients, colleagues, and guests
• Be detail‑focused, proactive, and adaptable in a fast‑paced environment
• Demonstrate passion and pride in consistently delivering exceptional service
• Balance creativity with structure, showing initiative while working effectively as part of a team
• Possess strong English skills and solid working knowledge of Microsoft Office
• Ideally have experience in luxury, corporate, or five‑star hospitality settings

Experience in luxury, corporate, or five‑star hospitality settings

• Exclusive travel and grocery discounts
• Life assurance and cash rewards
• Free lunch for all Rapport Ambassadors
• Contributory pension scheme
• Wellness programs
• Employee Assistance Program
• Digital GP services
• Endless learning and development opportunities
• WOW Awards for outstanding peers
• One paid day off annually to support a cause