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14forty Logo 14forty · Hospitality and Tourism

Dedicated Cover

United Kingdom, London Employment contract 32500.00 GBP / Year · Job Posted March 04, 2026
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Job Description

We are looking for a Dedicated Cover to join our Rapport team, based in our client's offices near Fenchurch Street. Our client is a Fortune Global 500 company, where excellence and creativity are the norm every single day. In this role, you will support guest services reception, events, and reservations, ensuring seamless experiences for all visitors and employees.

Job Responsibility

  • Provide guest services support across reception, events, and reservations, ensuring high service standards
  • Assist with office operations, covering different locations as needed and identifying areas for improvement
  • Support team management, including recruitment, onboarding, training, rotas, and performance monitoring
  • Oversee event logistics, managing bookings, guest registrations, catering, and on-the-day coordination
  • Maintain accurate records for training, health & safety, HR processes, and compliance
  • Build strong relationships with internal teams and service providers to ensure smooth operations
  • Handle administrative tasks, including inbox management, reporting, and project support

Requirements

  • Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
  • Have experience in events, reception, or reservations (preferred)
  • Be highly organised and detail oriented
  • Have strong communication skills at all levels
  • Be proactive and able to work independently
  • Have excellent time management skills
  • Be proficient in Microsoft Office and administrative tasks
  • Show adaptability in a fast-paced environment
  • Thrive in a team-oriented setting
  • Be committed to delivering exceptional service every day

What we offer

  • Exclusive travel and grocery discounts
  • Life assurance and cash rewards
  • Contributory pension scheme
  • Wellness programs
  • Employee Assistance Program
  • Digital GP services
  • Learning and development opportunities
  • WOW Awards for peers
  • One paid day off annually to support a cause
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