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14forty Logo 14forty · Hospitality and Tourism

Dedicated Cover Receptionist

United Kingdom, Canary Wharf Employment contract 33000.00 GBP / Year · Job Posted March 04, 2026
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Job Description

We are looking for a passionate and professional Dedicated Cover Receptionist to join our Rapport team, providing exceptional front of house support across a prestigious financial services client in Canary Wharf. This is a dynamic and client-facing role where no two days are the same: from welcoming guests on the ground floor and assisting executives on client floors, to supporting the service desk and meeting room operations.

Job Responsibility

  • Deliver an exceptional front of house experience by providing professional reception, lobby hosting, switchboard, and helpdesk support
  • Welcome and assist all visitors and clients with warmth, efficiency, and genuine attention to detail
  • Manage external and internal calls promptly, maintaining a courteous and professional manner at all times
  • Proactively respond to guest requests, ensuring all needs are handled swiftly and to the highest standard
  • Work collaboratively with colleagues, service partners, and other departments to ensure a seamless and consistent service experience
  • Support meeting room bookings, enquiries, and daily operations to maintain smooth business flow
  • Adapt to changing priorities, tasks, and locations with professionalism and a positive attitude
  • Uphold company values and service standards, ensuring the front of house reflects the prestige of the client’s brand

Requirements

  • Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
  • Ideally, have at least one-year previous experience in a five-star hotel or corporate front-of-house setting, or a natural flair for premium customer care
  • Radiate passion for delivering exceptional service with a genuine, can-do attitude
  • Present themselves with immaculate personal appearance and strong, confident communication skills
  • Thrive in a team environment, building positive connections with colleagues and guests alike
  • Bring flexibility, initiative, and sharp attention to detail to every task and interaction
  • Demonstrate professionalism and composure in fast-paced, high-profile environments

What we offer

  • Exclusive travel and grocery discounts
  • Life assurance
  • Cash rewards
  • Contributory pension scheme
  • Wellness programs
  • Employee Assistance Program
  • Digital GP services
  • Learning and development opportunities
  • WOW Awards
  • One paid day off annually to support a cause
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