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Dedicated Cover Receptionist

United Kingdom, Salford Quays Employment contract 32886.00 GBP / Year · Job Posted June 15, 2026
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Job Description

Step into the spotlight of one of the UK’s most vibrant creative and media hubs, where innovation meets energy every day. We are looking for a Dedicated Cover Receptionist to join our exceptional front-of-house team in Salford Quays, a dynamic destination buzzing with professionals, visitors, and opportunities. You will become part of a team of 7 outstanding Rapport Ambassadors, working across five striking buildings that form the heart of this fast-paced, future-focused industry. As the first face people see and the lasting impression they take with them, your role will be pivotal in shaping every guest and client experience. From welcoming visitors with warmth and professionalism to ensuring smooth, seamless service across 5 sites, you will be at the centre of it all, connecting people, spaces, and moments in one of the most inspiring environments in the country.

Job Responsibility

  • Provide a warm, professional, and inclusive welcome to all stakeholders, ensuring every interaction leaves a positive impression
  • Oversee visitor check-ins, passes, and general enquiries with confidence and efficiency
  • Support the front-of-house team by providing seamless cover across multiple buildings, adapting easily to different environments
  • Liaise with security and facilities teams to help maintain a safe, organised, and welcoming reception space
  • Uphold high standards of presentation, ensuring the reception area always looks professional
  • Bring enthusiasm and attention to detail to every task, helping create an exceptional experience for everyone entering the building

Requirements

  • Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
  • Bring a natural warmth and confidence that makes every guest feel instantly welcome
  • Show adaptability and positivity when moving between different teams and buildings
  • Take pride in personal presentation and delivering a consistently professional image
  • Communicate clearly and respectfully with people from all backgrounds and walks of life
  • Approach each day with reliability, curiosity, and a genuine desire to create great experiences

What we offer

  • Exclusive travel and grocery discounts
  • Life assurance
  • Cash rewards
  • Contributory pension scheme
  • Wellness programs
  • Employee Assistance Program
  • Digital GP services
  • Learning and development opportunities
  • WOW Awards for peer recognition
  • One paid day off annually to support a cause you are passionate about

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