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We're looking for a new Decant Coordinator to join our Housing Partnership Central Services team on a permanent based in Yeovil. This is an excellent opportunity for a proactive, passionate, and customer-focused individual looking to contribute to a make a difference.
Job Responsibility:
Manage and oversee the end-to-end process of Decants (temporary moves due to works, emergency or planned)
Identify solutions to deliver value for money
Ensure the customer remains at the heart of the process and returns to their home as soon as possible
Requirements:
Problem solver who can think on their feet
Completely customer-focused
Confidence and assertiveness to have difficult conversations with customers, suppliers, and internal teams
Skills to analyse and evaluate data to identify themes and improvements
Ability and self-motivation to thrive in a performance driven, fast paced environment
Confidence communicating via telephone and through digital channels
Proactive, passionate, and customer-focused individual
Drive, experience, skills, and attitude
Share Abri’s commitment to safeguarding and promoting the welfare of children, young people and adults