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Debt Recovery Officer

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Randstad

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Location:
Australia , Adelaide

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Category:

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Contract Type:
Not provided

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Salary:

50.00 - 51.00 AUD / Hour

Job Description:

Are you a pro-active Accounts Receivable professional who actually enjoys the challenge of debt recovery? We are seeking a Debt Recovery Officer to join a prominent local council finance team. While you’ll be sitting within the finance team, this isn't a 'data entry' role. Your primary mission is to hit the phones, and bring in outstanding monies across all Council departments from rates and animal registrations to commercial permits and infringements.

Job Responsibility:

  • Proactive Collections: High-volume outbound calling to resolve overdue accounts
  • Negotiation: Setting up realistic payment plans and hardship arrangements in line with Council policy
  • End-to-End AR: Accurate receipt of payments and reconciling accounts
  • Conflict Resolution: Handling difficult conversations with empathy, professionalism, and a focus on resolution
  • Department Liaison: Working across various Council departments to verify debt details and update records

Requirements:

  • Extensive AR Experience
  • The 'Gift of the Gab' (confident on the telephone)
  • Resilience
  • Local Government Knowledge (Advantageous)
  • Secondary School/High School education

Nice to have:

  • Local Government Knowledge
  • Experience with systems like TechnologyOne, Pathway, or Civica
What we offer:

Plus Super

Additional Information:

Job Posted:
February 20, 2026

Expiration:
February 21, 2026

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