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Debt Recovery Officer

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University of Wolverhampton

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Location:
United Kingdom , Wolverhampton

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Category:
Finance

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Contract Type:
Not provided

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Salary:

29588.00 - 32080.00 GBP / Year
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Job Description:

Are you an experienced credit control or finance professional looking to take the next step in your career? The University of Wolverhampton is seeking a dedicated and detail-focused Debt Recovery Officer to join our Finance Department. This is a fantastic opportunity to work within a supportive and forward-thinking team, where your skills in managing debt recovery processes and building effective relationships will directly contribute to the financial wellbeing of the institution.

Job Responsibility:

  • Managing the timely referral of overdue accounts to our external debt recovery agents
  • Acting as the main point of contact for agents, legal representatives, and internal departments
  • Investigating and resolving account queries, liaising with student services and records
  • Representing the university at debt-related hearings and mediation sessions
  • Supporting the reconciliation of the Student Loan Company (SLC) accounts
  • Assisting in the preparation of financial year-end activities, including bad debt write-offs
  • Producing statistical reports and providing advice on income-related matters

Requirements:

  • Previous experience in credit control, debt recovery, or a similar finance role
  • Strong attention to detail with excellent numeracy and organisational skills
  • A clear, confident communicator able to work with both internal teams and external partners
  • A good understanding of data protection principles and audit compliance
  • A proactive approach to problem-solving and a willingness to support continuous improvement
  • A legal background or experience dealing with legal processes relating to debt will be a strong advantage
What we offer:
  • Generous holiday entitlement
  • Access to excellent pension schemes
  • Flexible and hybrid working arrangements
  • Standard Life Pension scheme – with employer contribution of up to 12%
  • Long Service Recognition
  • Free Will Writing Service
  • IT & Mobile Discounts
  • Wellbeing and Mental Health Support
  • Gym memberships discounts
  • Eyecare Support
  • Flu Vouchers
  • Paycare Health Benefit Plan
  • Chaplaincy & Prayer Rooms
  • Free On-site Parking
  • Cycle Benefits Scheme
  • Employee Discounts
  • Travel Discounts
  • Staff Network and Inclusion
  • Library Access
  • Staff Scholarship Scheme
  • Leadership and Management Development

Additional Information:

Job Posted:
March 04, 2026

Expiration:
March 10, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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