Debt Recovery Agent Job at 360 Resourcing Solutions (Liverpool)

Debt Recovery Agent

Ardent Credit Services Ltd is expanding so why not join us as a Debt Recovery Ag...

Location

United Kingdom , Liverpool

Salary:

26250.00 - 30385.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Excellent written and verbal communication skills
understanding of vulnerable customers and how to identify them
understanding of FCA guidelines
Good telephone manner
Strong listening skills with the ability to confidently articulate the best outcome for the customer on the spot
Good IT skills, with knowledge of Excel and confidence
Minimum 1 years Collection experience

Job Responsibility

Communicate with customers through incoming and outgoing telephone calls
Supporting customers to pay off their debts in a practical and affordable way
Aim to understand customers individual circumstances by asking questions ensuring that the customers best interests are met
Work towards KPI’s

What we offer

Cycle to Work scheme
Electric Car scheme
Dental and Health Plans
Company Pension
Life Insurance
Colleague Assistance Program
Discounts on shopping, days out, restaurants, cinema, holidays
Free on-site parking
Bike storage
Shower facilities

Fulltime

Debt Recovery Agent

Ardent Credit Services Ltd is expanding so why not join us as a Debt Recovery Ag...

Location

United Kingdom , Liverpool

Salary:

26250.00 - 30385.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Excellent written and verbal communication skills
understanding of vulnerable customers and how to identify them
understanding of FCA guidelines
Good telephone manner
Strong listening skills with the ability to confidently articulate the best outcome for the customer on the spot
Good IT skills, with knowledge of Excel and confidence
Minimum 1 years Collection experience

Job Responsibility

Communicate with customers through incoming and outgoing telephone calls
Supporting customers to pay off their debts in a practical and affordable way
Aim to understand customers individual circumstances by asking questions ensuring that the customers best interests are met

What we offer

Cycle to Work
Electric Car scheme
Dental and Health Plans
Company Pension
Life Insurance
Colleague Assistance Program
100’s of discounts on shopping, days out, restaurants, cinema, holidays and much more
free on-site parking, bike storage, and shower facilities
opportunities to make an impact on your personal development
global career path

Fulltime

Senior Commercial Debt Recovery Agent

DCBL is a highly successful client-focused business and are one of the market le...

Location

Salary:

35000.00 - 50000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Must be able to identify the correct legal status of a business
Previous experience in B2B debt recovery, with a proven track record
Strong knowledge of B2B credit, debt, and insolvency processes
Ability to analyse financial information and assess risk
Excellent negotiation and communication skills, with a professional and persistent approach
Strong organisational and case management skills, with ability to handle multiple matters at once
IT literate, comfortable using case management and credit checking systems

Job Responsibility

Conduct credit and financial checks using tools such as Creditsafe
Analyse debtor business liquidity, guarantor positions, asset values, and overall recovery potential
Recommend and prioritise cases based on recoverability
Identify and engage the correct person/department within the debtor business
Present evidence of outstanding debts clearly and professionally
Negotiate immediate payments or realistic repayment arrangements
Maintain accurate and professional communication at all times
Own cases from assignment through to closure
Ensure all case notes, records, and evidence are up to date and compliant

What we offer

Target based bonus scheme
Monday – Friday schedule (36.5 hours per week)
30 days holiday (including Bank Holidays)
Employee Assistance Programme
Free parking
Company social events
Full training provided
Career development and progression opportunities
Rapidly expanding multi-functional operation

Fulltime

High Court Enforcement Officer (Certificated)

Certificated High Court Enforcement Officer – Field Agent Enforcement Services |...

Location

United Kingdom

Salary:

200.00 GBP / Day

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Certificated Enforcement Agent and hold a valid certificate
Full UK driving licence and access to a vehicle with business insurance
ULEZ-compliant vehicle (for London assignments if applicable)
Clean DBS check
Satisfactory credit history (CCJs accepted where repayment arrangements exist)
Excellent communication, negotiation, and conflict management skills
Strong planning, problem-solving, and reporting abilities
Ability to work independently while collaborating with teams and clients
Understanding of energy, utilities, or enforcement operations is advantageous
Experience in enforcement, security, debt recovery, or other customer-facing and field-based roles requiring negotiation, resilience, and professionalism is highly desirable.

Job Responsibility

Enforce court writs on behalf of clients and local authorities
Recover debts or seize goods where appropriate, with professionalism
Negotiate and agree payment arrangements with empathy and clarity
Maintain detailed case records and meet performance targets
Represent Engage Services and Marston Holdings with integrity, discretion, and fairness
Must be Certified, with valid certificate and on The Certificated Enforcement Agent.

What we offer

Daily OTE £200+ (based on skills and experience)
Flexible working arrangement: A minimum commitment of 2 days per week, at 8 hours per day, with the freedom to select your preferred working days
Training & continuous professional development provided
UK-wide opportunities, allocated within your agreed postcode area
Career progression: Explore diverse roles within Engage Services
Supportive environment: Full guidance, resources, and mentoring.

Parttime

High Court Enforcement Officer (Certificated)

Join Engage Services - part of the Marston Holdings Group, the UK’s leading prov...

Location

United Kingdom , Newcastle upon Tyne

Salary:

200.00 GBP / Day

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Certificated Enforcement Agent and hold a valid certificate
Full UK driving licence and access to a vehicle with business insurance
ULEZ-compliant vehicle (for London assignments if applicable)
Clean DBS check
Satisfactory credit history (CCJs accepted where repayment arrangements exist)
Excellent communication, negotiation, and conflict management skills
Strong planning, problem-solving, and reporting abilities
Ability to work independently while collaborating with teams and clients
Understanding of energy, utilities, or enforcement operations is advantageous
Experience in enforcement, security, debt recovery, or other customer-facing and field-based roles requiring negotiation, resilience, and professionalism is highly desirable

Job Responsibility

Enforce court writs on behalf of clients and local authorities
Recover debts or seize goods where appropriate, with professionalism
Negotiate and agree payment arrangements with empathy and clarity
Maintain detailed case records and meet performance targets
Represent Engage Services and Marston Holdings with integrity, discretion, and fairness
Must be Certified, with valid certificate and on The Certificated Enforcement Agent

What we offer

Training & continuous professional development provided
UK-wide opportunities, allocated within your agreed postcode area
Career progression: Explore diverse roles within Engage Services
Supportive environment: Full guidance, resources, and mentoring

Parttime

High Court Enforcement Officer

Certificated High Court Enforcement Officer – Field Agent Enforcement Services |...

Location

United Kingdom , Darlington

Salary:

200.00 GBP / Day

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Certificated Enforcement Agent and hold a valid certificate
Full UK driving licence and access to a vehicle with business insurance
ULEZ-compliant vehicle (for London assignments if applicable)
Clean DBS check
Satisfactory credit history (CCJs accepted where repayment arrangements exist)
Excellent communication, negotiation, and conflict management skills
Strong planning, problem-solving, and reporting abilities
Ability to work independently while collaborating with teams and clients

Job Responsibility

Enforce court writs on behalf of clients and local authorities
Recover debts or seize goods where appropriate, with professionalism
Negotiate and agree payment arrangements with empathy and clarity
Maintain detailed case records and meet performance targets
Represent Engage Services and Marston Holdings with integrity, discretion, and fairness

What we offer

Flexible working arrangement: A minimum commitment of 2 days per week, at 8 hours per day, with the freedom to select your preferred working days
Training & continuous professional development provided
UK-wide opportunities, allocated within your agreed postcode area
Career progression: Explore diverse roles within Engage Services
Supportive environment: Full guidance, resources, and mentoring

Parttime

Commercial Specialist

Join Engage Services - part of the Marston Holdings Group, the UK's leading prov...

Location

United Kingdom , London

Salary:

150.00 - 250.00 GBP / Day

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Full UK driving licence and access to a vehicle with business insurance
ULEZ-compliant vehicle (for London assignments)
Clean DBS
Satisfactory credit history (CCJs accepted where repayment arrangements exist)
Excellent communication, negotiation, and conflict management skills
Strong planning, problem-solving, and reporting abilities
Ability to work independently while collaborating with teams and clients
Understanding of energy, utilities, or enforcement operations is advantageous
Experience in enforcement, security, debt recovery, or other customer-facing and field-based roles requiring negotiation, resilience, and professionalism is highly desirable.

Job Responsibility

Visiting commercial water customers on behalf of major water retail clients
Obtaining payments for arrears, verifying lease agreements for new occupiers
Performing a temporary disconnection or reconnection of the water supply, if required
Interacting with the customer to resolve their account
full training given

What we offer

Training & continuous professional development provided
Career progression: Explore diverse roles within Engage Services
Supportive environment: Full guidance, resources, and mentoring
Flexible working arrangement

Parttime

Bilingual French Collections Agent

We are seeking three professional, communicative, and negotiation-savvy Collecti...

Location

Canada , Saint John

Salary:

24.29 CAD / Hour

Randstad

Expiration Date

July 19, 2026

Requirements

Bilingualism (English/French) is mandatory
2–4 years of overall professional, office experience in a customer service, call center, or financial environment
Outstanding verbal, written, and active listening communication skills, with an aptitude for negotiation
Strong computer skills, including the MS Office Suite and comfort learning specialized database/collections applications
High level of accuracy when preparing documentation and entering account notes
Ability to work independently and manage call queues effectively under pressure
A proactive team player who thrives in a close office ecosystem and engages well in regular team syncs (meetings account for roughly 20% of the role)
Previous collections or banking experience
Completed Post-Secondary education

Job Responsibility

Customer Interaction: Handle primarily phone-based work (inbound and outbound calls), delivering courteous, efficient, and professional service to external customers
Account Negotiation: Manage debt recovery queries and establish mutually beneficial payment arrangements based on the customer’s total financial situation
Due Diligence & Documentation: Accurately record, update, and document all customer transactions and account details within specific collections software and internal databases
Operational Excellence: Meet individual performance KPIs focused on quality of work, while strictly adhering to internal operating procedures and compliance regulations
Problem Resolution: Ensure customer problems are handled appropriately the first time, escalating non-standard or high-risk accounts when necessary

What we offer

1-year stable assignment
Work in a highly collaborative and positive group environment
2–4 weeks of structured, supportive training
Hybrid schedule out of the 420 Rothesay Avenue

Fulltime

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Debt Recovery Agent

Job Description

Job Responsibility

Requirements

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