Debt Recovery Agent Job at 360 Resourcing Solutions (Liverpool)

Solicitor/Team Leader

Are you ready to be part of a WINNing team at Winn Group, a leading North East b...

Location

United Kingdom

Salary:

Not provided

Winn Group

Expiration Date

Until further notice

Requirements

1-3 years PQE, admitted in England
Strong litigation knowledge and experience
Experience of Civil Procedure Rules and Debt Pre-Action Protocols
Debt Recovery experience
Experience in a leadership role or similar relevant experience

Job Responsibility

Supervise a team of Debt Recovery Paralegals
Conduct and authorise litigation within the Debt Recovery team
Work collaboratively with the Head and Deputy Head of Department to ensure that the team’s performance targets are met
Support in the training and development of your team
Conduct regular one-to-one meetings with your team
Support with Client retention
Maximise debt recovery for the Business
Commencement of the Debt Pre-Action Protocol
Negotiating with Debtors
Carry out residency and other searches, assessing Debtors ability to pay

What we offer

25 days holiday plus bank holidays
Additional birthday holiday
Options to buy or sell holidays
Funded learning initiatives
SQE Apprenticeships
Training Contracts
Flexible working hours
On-site parking
Corporate Metro Scheme
Bike to Work Scheme

Fulltime

Debt Recovery Field Agent

DCBL is a highly successful client-focused business and are one of the market le...

Location

United Kingdom , Runcorn

Salary:

30000.00 - 35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous face to face collections experience is essential
Excellent communication and problem-solving skills
Must be IT literate with a good understanding of Word and Excel
A full UK Drivers Licence is essential
Firm manner, exact and knowledgeable information transfer
Opportunity to negotiate and settle payment options with individuals
Organised, accurate and comfortable working alone
Pro-active Self-starter with an excellent attention to detail

Job Responsibility

Visiting debtor’s properties to arrange payments of outstanding debts
Taking payments and setting up repayment plans
Educating debtors on the potential consequences of non-payment
Making enquiries with neighbours if debtor’s have moved or left a property
Completing reports about your visit, along with any necessary paperwork
Liaising with the office team regarding cases assigned to you
Working alone in different geographical areas each day
Updating case files on a bespoke IT system with clear information and precise details
Prompt and efficient response to queries to debtors and clients
Identification of opportunities to add value to services provided for clients

What we offer

Target based uncapped bonus scheme
Monday – Friday schedule (36.5 hours per week)
30 days holiday (including Bank Holidays)
Employee Assistance Programme
Free parking
Company social events
Full training provided
Career development and progression opportunities

Fulltime

Senior Commercial Debt Recovery Agent

DCBL is a highly successful client-focused business and are one of the market le...

Location

Salary:

35000.00 - 50000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Must be able to identify the correct legal status of a business
Previous experience in B2B debt recovery, with a proven track record
Strong knowledge of B2B credit, debt, and insolvency processes
Ability to analyse financial information and assess risk
Excellent negotiation and communication skills, with a professional and persistent approach
Strong organisational and case management skills, with ability to handle multiple matters at once
IT literate, comfortable using case management and credit checking systems

Job Responsibility

Conduct credit and financial checks using tools such as Creditsafe
Analyse debtor business liquidity, guarantor positions, asset values, and overall recovery potential
Recommend and prioritise cases based on recoverability
Identify and engage the correct person/department within the debtor business
Present evidence of outstanding debts clearly and professionally
Negotiate immediate payments or realistic repayment arrangements
Maintain accurate and professional communication at all times
Own cases from assignment through to closure
Ensure all case notes, records, and evidence are up to date and compliant

What we offer

Target based bonus scheme
Monday – Friday schedule (36.5 hours per week)
30 days holiday (including Bank Holidays)
Employee Assistance Programme
Free parking
Company social events
Full training provided
Career development and progression opportunities
Rapidly expanding multi-functional operation

Fulltime

Motor Recoveries Handler

To manage non-fault motor claims; Recoveries Handlers are responsible for identi...

Location

United Kingdom

Salary:

26000.00 - 28000.00 GBP / Year

Activate Group Limited

Expiration Date

Until further notice

Requirements

Prior experience in debt recovery, claims management, or related roles is advantageous
Strong negotiation and interpersonal skills
Excellent analytical and problem-solving abilities
Familiarity with insurance policies, terminology, and claim procedures
Knowledge of case law and standard practice surrounding ULR and liability is beneficial
Proficiency in using relevant software and tools for data management and reporting
Adaptability and initiative to be able to adjust to the many factors that make each claim unique and react accordingly
Attention to detail and a high degree of organisational skills
Ability to work independently and as part of a team
Accountability for own performance and the importance of contributing to team success

Job Responsibility

Take ownership of assigned customers claims, managing the claims proactively and effectively whilst adhering to set service level parameters
Manage own workload, prioritising each day and ensuring all tasks are complete
Work diligently to recover costs incurred by the customer as a result of non-fault accidents, including vehicle repairs/total loss, replacement vehicle expenses, recovery and storage etc
Identify and pursue third parties, and ensure liability settles favourably by applying knowledge of case precedent, highway code etc., in order to maximise recovery prospects
Evaluate claims with respect of quantum, liability and indemnity prospects to determine the most effective route of recovery
Communicate with insurance companies and third-party agents, using a confident telephone manner and excellent written skills to negotiate favourable settlements expeditiously
Engage in effective negotiation with third party insurers and agents, to ensure that costs recovery is maximised, and claim life-cycles minimised
Using the sopp+sopp claims management system, maintain accurate and comprehensive records of all recovery efforts and related documentation, including emails and calls, offers discussed and payments agreed or received
Record the expected and attained recovery for each claim, with respect of both liability & quantum
Use commercial awareness and industry knowledge to make accurate judgement on the prospects of success in litigation in cases of non-payment, referring suitable claims to solicitors accordingly

What we offer

33 days holiday (including bank holidays)
Personal health cash plan – claim back the cost of things like dentist and optical check ups
Enhanced maternity / paternity / adoption / shared parental pay
Life assurance: three times basic salary
Free breakfasts and fruit
Birthday surprise for everybody

Fulltime