Debt Collection Officer Job at MONEYME (Newcastle)

Secured Debt Collection Officer

The Secured Debt Collections Officer plays a vital role in the recovery of asset...

Location

Australia , Newcastle

Salary:

Not provided

MONEYME

Expiration Date

Until further notice

Requirements

Excellent communication skills and phone manner
Ability to interact effectively with external customers, internal and external partners
Quick thinking abilities for making timely decisions during conversations
Proactive approach with high energy levels and integrity
Highly developed organizational skills and attention to detail
Strong teamwork skills, with the ability to collaborate within and across teams and functions
Ability to think creatively and problem solve when faced with new challenges
Ability to work independently & self-motivated
Strong time management skills with the ability to deliver quality work in an efficient manner
Ability to adapt to evolving priorities and deadlines and manage multiple projects at one time

Job Responsibility

Conduct research and investigations to locate assets associated with secured debts
Manage delinquent accounts by investigating them and taking appropriate action
Ensure compliance with all relevant laws and regulations
Negotiate repayment plans and set up payment arrangements with customers
Communicate effectively with external customers and internal partners
Handle courageous conversations with customers via phone, making timely and informed decisions
Demonstrate proactive behaviour with high levels of energy and integrity
Maintain highly developed organizational skills and attention to detail
Adapt to evolving priorities and deadlines while managing multiple projects simultaneously
Oversee all aspects of Mercantile operations from job lodgement to asset release, including managing enforcement fees, optimizing asset value through repairs and market research, making decisions on under reserve sales, and handling insurance-related tasks such as claim payouts and replacement vehicles

What we offer

Up to 5 additional days of bonus leave per calendar year after 12 months of service for eligible employees
3 days paid community service and volunteering leave per year
12 weeks of employer-paid parental leave and two weeks employer-paid leave for secondary carer
Quarterly champion awards and reward trips
Mental health and wellbeing initiatives, health checks, skin cancer checks, free vaccination, etc.
Team social events, massages in the office, free coffee and much more

Fulltime

Collections Specialist

We are in search of a diligent Collections Specialist to be a part of our team i...

Location

United States , Denton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in the Financial Services industry
Proficiency in Microsoft Office Suite, with a strong emphasis on Microsoft Excel
Strong skills in Keyword Research to aid in the recovery process
Demonstrated ability to negotiate effectively with customers
Proven track record in debt recovery or collections roles
Exceptional verbal and written communication skills
Ability to maintain professionalism and patience in high-stress situations
Strong problem-solving and decision-making skills
Excellent time-management skills with the ability to prioritize tasks
Knowledge of relevant legal requirements and regulations related to debt collection

Job Responsibility

Efficiently handle customer credit applications processing
Safeguard the maintenance of precise customer credit records
Enhance customer relations and provide high-quality service
Increase account volume through effective customer solicitations
Adhere to all company policies and State and Federal lending regulations
Mitigate delinquent debt through suitable telephone collection activities
Ensure all payments and fees are posted to customer accounts in accordance with company policy
Perform data entry of loan application and documents
Facilitate and process credit loan applications
Sign checks for loans, expenses, and money remittances as per the manager's direction

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

Collection Recovery Specialist

Location

United States , Eugene

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong communication and negotiation skills
Proven problem‑solving abilities and sound decision‑making
Exceptional attention to detail and organizational skills
Knowledge of debt collection laws, regulations, and best practices
Ability to remain professional and composed in stressful situations
Customer service mindset with strong relationship‑building skills
Prior experience in debt recovery, collections, repossessions, or skip tracing
Proficiency in Microsoft Office (Word, Excel, Outlook) and web‑based tools
Ability to read and interpret documents and write clear reports and correspondence
Strong math skills (interest, percentages, commissions, etc.)

Job Responsibility

Maintain accurate records of balances, collection activities, payments, contracts, and legal actions
Negotiate payment plans and settlements to recover company assets
Prepare and submit legal documents including summons, complaints, garnishments, default judgments, and satisfactions of judgment
Maintain an up‑to‑date Oregon legal log and ensure all legal processes are completed accurately and on time
Use skip‑tracing techniques to locate customers and recover assets, including complex cases
Monitor bankruptcy accounts and identify opportunities for recovery
Ensure full compliance with state and federal debt collection laws and regulations
Communicate professionally with customers, vendors, legal partners, and internal teams
Analyze account histories, identify errors, and ensure corrections are made
Document all account activity in servicing systems and related software

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Credit Controller

Are you detail-oriented and enjoy working with numbers? Do you strive to keep th...

Location

United Kingdom , Chesterfield

Salary:

15600.00 - 16200.00 GBP / Year

D-Hive Ltd

Expiration Date

Until further notice

Requirements

Experience in credit control or debt recovery
Able to work under pressure and meet tight deadlines
Strong communication skills, both written and verbal
Good attention to detail and a methodical approach to work
Proficiency when using Microsoft (in particular Outlook, Teams and Excel) as well as Finance systems (ideally Business Central)
An ability to work independently and as part of a team
A positive, proactive attitude and a commitment to confidentiality
The ability to visit the Chesterfield office for regular interactions with the Finance team and other colleagues for a minimum of two days per week. Flexibility to attend the office more frequently when requested is necessary
A minimum of 5 GCSE’s at grade C or above (or equivalent) including English and Maths

Job Responsibility

Contact customers to collect outstanding payments by phone, email, and letter
Monitor aged debt reports and take action to recover overdue payments
Work with internal teams and customers to resolve payment queries
Accurately post and allocate receipts in the finance system
Keep clear records of all credit control activity
Help improve our credit control processes
Follow financial regulations and internal policies
Support the finance team with other administrative tasks

What we offer

25 days holiday plus bank holidays each year (pro rata for part time)
8% employer contribution to pension scheme (non-contributory for employee)
Wellbeing support including access to Westfield Health plan, Mental Health First Aiders, self help toolkits, discounts and more
Your Birthday off plus an extra day of leave after 5 and 10 years' service
Life assurance (death in service support scheme) for your beneficiaries
Dress for the day policy and agile working practices (role dependent)
Two CSR days to take per year (volunteering activity)
Access to tax-free childcare and Bike2Work schemes
Special leave for bereavement, compassionate leave & dependent related time off
Learning and development opportunities

Parttime

Credit Controller

Job Title: Credit Controller. Industry: Managed Services. Location: Victoria, Lo...

Location

United Kingdom , London

Salary:

30000.00 - 35000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Previous work experience as a Credit Controller in a fast-paced and dynamic environment
The ability to maintain a clean ledger working within a very fast-paced environment
Ability to reconcile complex debtors' accounts
Strong communication skills
Ability to deal with problematic clients and problem solve effectively
A great team player with excellent communication skills and the ability to build rapport with both internal and external stakeholders
Proficient user of MS Office
Knowledge of NetSuite preferable but not essential

Job Responsibility

Managing the collection of all payments and debts
Contacting debtors by phone and email ensuring Companies debtor balances are paid to terms
Maintaining accurate customer records and diary notes
Responding to customers queries within 24 hours of receipt
Resolving customers disputes and complex issues within 48 hours of receipt
Preparing customers statements and reports for the company
Liaising with departments across the company
Conducting customers credit checks
Negotiating payment plans
Managing the sales ledger

Fulltime

Credit Controller

Are you an experienced Credit Controller looking for a flexible, part-time oppor...

Location

United Kingdom , Birmingham

Salary:

14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience as a Credit Controller
Familiarity with accounting systems such as Sage or Xero
Proactive team player with strong communication skills
Ability to take initiative

Job Responsibility

Manage and monitor company debtors, ensuring payments are collected promptly
Work closely with the CFO, Finance Manager, Finance Assistant, and Membership Collections Officer
Support the team with credit control processes and share best practices

What we offer

Flexible working arrangements after initial training
Opportunity to work in a collaborative, professional environment
Competitive hourly rate based on experience

Parttime

Collections Officer

Our mission is to make consumer energy resources (CER) affordable and accessible...

Location

Australia , Sydney

Salary:

Not provided

Brighte Capital

Expiration Date

Until further notice

Requirements

Experience within Financial Services or have worked at a debt collection agency in a hands-on collection role and skip tracing experience
High integrity and strong judgement ensuring our customer's privacy is always protected
A quick learner who is able to develop sound knowledge of Brighte's products, our policies and relevant legislation
Skilled problem solver and have experience with dispute resolution and negotiation skills
Ability to work in a fast paced, high pressure, and dynamic environment meeting customer needs
Skilled at building and maintaining strong, long-lasting customer relationships
Able to work autonomously with strong attention to detail
Understanding of relevant regulatory legislation under the Australian Securities and Investments Commission Act (2001) (ASIC Act), Competition and Consumer Act, The Anti-Money Laundering, and Version 1 June 2021 Counter-Terrorism Financing Act and Privacy Act
and National Consumer Credit Protection Act

Job Responsibility

Handle inbound and outbound calls and emails to help customers with payment issues and keep things running smoothly
Negotiate payment plans and hardship solutions that genuinely help customers get back on track
Spot the signals and identify early warning signs of financial stress and step in with empathy and compliance
Own your portfolio and monitor accounts, process adjustments, reconcile balances, and keep everything accurate and up to date
Achieve performance benchmarks while delivering great customer experiences
Show off your insights by preparing weekly and ad-hoc reports that highlight trends and opportunities
Provide expert knowledge on all things collections
Team up for success and work closely with senior management, sales, and vendors to accelerate resolutions

What we offer

Flexible working arrangements to suit individual needs and a hybrid work model
Free lunch on Mondays
Weekly Thursday social event
Opportunity to join our Employee Share Option Plans (ESOP)
Snacks galore
End-of-trip facilities with towel service and hair dryers
Anniversary leave

Fulltime

New

Collections Associate

As a Collections Associate, you will be responsible for contacting borrowers wit...

Location

United States , Charlotte

Salary:

25.00 USD / Hour

Figure

Expiration Date

Until further notice

Requirements

1-2 years of experience with default or in-house collections, 0-60 day delinquency preferred
1-2 years of experience in a contact center environment
Previous experience in mortgage, financial services or banking preferred
Strong communication and negotiation skills
Familiarity with debt collection laws and regulations
Ability to handle difficult conversations and maintain composure under pressure
Proficient in using computer systems, databases, G Suite, and relevant software
Able to commute to our Charlotte, NC office on a hybrid basis
A quick and flexible learning style with the ability to navigate new technology platforms
A positive and problem-solving approach to customer service

Job Responsibility

Initiate communication with borrowers with overdue accounts via phone, email, or written correspondence
Follow established procedures and applicable regulations for reaching out to borrowers and documenting all communication
Negotiate repayment plans or settlements with borrowers based on their financial situation and the organization's policies
Provide information on available payment options and guide borrowers through the process of resolving their outstanding balances
Address inquiries from borrowers regarding their accounts, payment history, and related matters
Maintain a professional and courteous attitude, ensuring positive interactions even in challenging situations
Document all interactions with borrowers, including details of conversations, agreements, and any promised payments
Update and maintain accurate records of accounts, payments, and communication history
Ensure compliance with relevant laws, regulations, and industry standards governing debt collection practices (e.g., Fair Debt Collection Practices Act)
Provide regular updates and reports on collection activities, progress, and any issues to supervisors or management

What we offer

Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
Company HSA, FSA, Dependent Care, 401k, and commuter benefits
Employer-funded life and disability insurance coverage
11 Observed Holidays & PTO plan
Up to 12 weeks paid family leave
Continuing education reimbursement
Monthly bonus can range: $0 - $3,000/month

Fulltime

Debt Collection Officer

MONEYME

Location:
Australia , Newcastle

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 14, 2026

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Job Description:

Job Responsibility:

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Additional Information:

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Location:
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Job Posted:
February 14, 2026