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Citizens Advice North East Derbyshire has a history of providing advice and support to our local community in accessible locations. We currently have an opportunity for someone to join our busy and growing debt and money advice team as a Debt & Money Advice Manager. As people continue to feel the effects of the cost of living crisis, this role will provide management support and supervision to our existing caseworkers and trainees, as well as additional casework capacity as we continue to see increased demand for debt advice in our community. The successful candidate will join an experienced and knowledgeable debt advice team with a long history of providing client centred outcomes whilst working to project KPIs. This role is ideally suited to an experienced manager or someone who has worked in advice and is looking to take the next step in their career.
Job Responsibility:
Provide management support and supervision to existing caseworkers and trainees
Provide additional casework capacity
Travel to other offices or venues for team meetings
Requirements:
Experience in management or advice work
Experience in debt and money advice
Ability to provide management support and supervision to caseworkers and trainees