Dealer Support Specialist

• Utilize phone systems to promptly answer or return calls, texts, and voice messages in a professional and efficient manner
• Achieve proficiency in navigating ERP systems to provide top-tier dealer support
• Assist with general clerical tasks to ensure smooth day-to-day operations
• Take on additional responsibilities as assigned to support the team's overall success
• All other duties as assigned

• 1-2 years of customer service and data entry experience, ideally in a manufacturing or wholesale industry
• Familiar with CRM or ERP software and proficient in computer utilization
• Excel at managing multiple tasks, staying organized, and meeting deadlines
• Excellent communication skills, proper phone etiquette, and a team-oriented mindset
• Skilled in time management and can prioritize tasks effectively

Bilingual or multilingual abilities are a plus, enhancing your ability to connect with a diverse dealer network

• Generous benefits package including medical, dental, vision, life, disability
• A company culture that prioritizes internal development and professional growth
• Time off with pay
• 401(k) plan with a degree of employer matching
• Paid parental leave
• Wellness programs and product discounts