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Deal Strategy & Operations Manager

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Cresta

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Location:
United States , San Francisco

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

140000.00 - 175000.00 USD / Year
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Job Description:

Cresta is seeking a Deal Strategy & Operations Manager to serve as a senior individual contributor and strategic partner on our Commercial Strategy & Operations team. This role owns the strategy and execution of Cresta’s most complex, non-standard enterprise deals, acting as the quarterback from quote to close. This is an individual contributor role (no direct people management).

Job Responsibility:

  • Partner with US and international Sales teams to architect and execute complex, high-value enterprise transactions
  • Build creative deal structures, pricing models, and commercial terms that balance speed, risk, margin, and customer experience
  • Own approval workflows and act as escalation owner from first quote through final signature
  • Translate deal data, discount trends, and outcomes into actionable insights
  • Lead win/loss and deal retrospectives to institutionalize learnings and refine deal strategy
  • Ensure deal structures align with revenue recognition principles and company financial goals
  • Drive end-to-end improvements across the quote-to-cash lifecycle
  • Define business requirements and partner with systems teams on Subskribe, CLM, and Salesforce enhancements
  • Lead UAT and rollout of new deal processes and tooling
  • Represent Deal Strategy & Operations as a key stakeholder on high-priority cross-functional initiatives
  • Standardize and document workflows to enable speed and scale
  • Provide ongoing training to Sales on pricing, deal construction, and quoting with a strong focus on the why behind the strategy
  • Contribute to and maintain a self-service Deal Strategy Playbook

Requirements:

  • 5+ years of experience in Deal Desk, Deal Strategy, Commercial Operations, Revenue Operations, Legal Ops, or Sales Operations
  • Proven ownership of complex enterprise SaaS deals from quote to cash
  • Hands-on experience administering or optimizing CPQ tools (Subskribe preferred)
  • Strong Salesforce fluency across quoting, approvals, and deal reporting
  • Solid understanding of enterprise SaaS contracting concepts (order forms, MSA, DPA, SOW)
  • Exceptional communication skills with high emotional intelligence
  • able to influence without authority
  • Comfortable navigating ambiguity and making judgment calls in fast-paced environments

Nice to have:

  • Salesforce Admin experience or certification
  • Legal, contract management, or pricing strategy background
  • Prior sales or customer-facing experience
What we offer:
  • Equity
  • Comprehensive benefits package
  • Variety of medical, dental, and vision plans
  • Paid parental leave
  • Monthly Health & Wellness allowance
  • Work from home office stipend
  • Lunch reimbursement for in-office employees
  • Flexible PTO

Additional Information:

Job Posted:
January 31, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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