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Business messaging at Meta is rapidly evolving, reflecting the increasing demand for personalized communication between businesses of all sizes and their customers across our platforms. Today, we are focused on expanding our suite of messaging solutions—including WhatsApp, Messenger, and Instagram Direct—to empower businesses to connect, engage, and transact with their end clients in meaningful ways. As we continue to scale, business messaging is becoming a core pillar of Meta’s strategy to enable frictionless interactions and unlock new opportunities for growth in the digital economy. As a Deal Negotiations Lead at Meta, you will play a critical role in structuring and negotiating enterprise Business Messaging deals that are partner-integrated or directly-integrated. You will lead deal development and execution for clients, in support of sales. This is an external-facing role that works closely with internal Sales, Legal, Product and other cross-functional teams to collaborate on the deal strategy and close key global deals.
Job Responsibility:
Partner with internal Sales, external partner and client teams globally to structure and close Business Messaging deals, terms of contract, revenue commitments
Lead end-to-end deal negotiation, including supporting the drafting, reviewing, and finalizing of agreements, making offers and counter offers
Design client-specific long-term negotiation strategies, including supporting Sales teams in identifying client stakeholders, mapping SKUs and use cases, defining commercial terms and volume commitments
Develop and standardize negotiation methodologies and best practices for both direct, partner and hybrid integrated clients
Support the internal deal review process, develop supporting business cases, operationalize deal execution and provide feedback and input to optimize existing processes
Work closely with partners to identify areas of opportunity to accelerate deal closing with partner-supported clients
Provide training and enablement to internal teams on deal structuring, negotiation tactics and methodologies (“train the trainer”)
Provide consolidated insights from the client and partner perspective on pricing, deal terms, contract experiences, deal performance and partnership outcomes as input to product and marketing decisions, roadmap and strategy
Requirements:
Bachelor’s degree in Business, Economics, or a related field
10+ years of experience in enterprise sales, business development, partnerships, or a related field in the tech industry
Demonstrated experience negotiating and closing multi-year, high value complex deals with enterprise clients
Experience in securing long-term commitments from zero to one
Track record of engaging with C-Level, VP, Director, and Managerial stakeholders to build consensus across multiple levels of decision makers
Demonstrated experience in three-way negotiations involving clients and partners
Analytical, communication and commercial acumen
Work independently and manage multiple projects simultaneously
Experience with Sales Strategy, and working with sales teams
Structures compelling storylines and builds presentation decks and documents to support their position
Nice to have:
Experience working in a global, cross-functional environment
Familiarity with digital products, platforms, or SaaS business models
Experience developing and delivering training or enablement programs