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Microsoft's Deal Desk is a strategic partner to Sales, helping shape and execute complex deals with Microsoft’s largest and most strategic customers. We are actively seeking a Deal Manager to join our team in Reston, Virginia where you will balance customer needs, commercial judgment, and policy compliance to structure clear, executable agreements that drive long‑term success. Collaborating closely in a diverse and inclusive environment with customers of all sizes, the Deal Manager is empowered to design and execute customized deals and licensing models with customers to help them achieve more with Microsoft products and services. As a Deal Manager on our team, you will work in partnership with Microsoft’s sales teams and business groups to develop strategies for increasing Azure, Microsoft 365, and Dynamics revenue and accelerating customer satisfaction. We are looking for self-motivated people who love building relationships, analyzing business deals, simplifying complex scenarios, and creating deal pricing and terms which represent a mutual win for customers and for Microsoft.
Job Responsibility:
Make empowered decisions on customer agreements using business judgment and licensing principles
Work with customers to negotiate pricing, licensing terms, and deal conditions necessary to sign agreements
Collaborate with sales, legal, and business groups to identify and resolve agreement issues
Ensure sales and negotiation strategies adhere to established guidelines, policies, and legal standards
Share best practices and strategies with internal teams to improve Microsoft’s sales capabilities
Embody our culture and values
Requirements:
Bachelor's Degree in Business Management, Information Technology, Marketing, or related field AND 6+ years sales and negotiation experience or related work or internship experience
OR equivalent experience
Contract management experience with United States Federal, Defense, or State and Local Government preferred
Software/Cloud services industry, consulting, and support experience preferred
Managing Customer contract and agreement while applying sound business judgment and licensing principles
Experience in sales and negotiation strategies ensuring adherence to established guidelines, policies, and legal standards
Comfortable dealing with ambiguity, managing stakeholder relationships, demonstrating decision-making and critical thinking skills in a cross-functional environment, and adaptable to engagements with all levels of an organization
Proven complex negotiation skills
Thoughtful risk-taking, with a demonstrated growth mindset and curiosity to learn independently
Demonstrated Ability to embrace AI for efficiencies
Professional experience in finance, licensing, and/or contract management
Nice to have:
Contract management experience with United States Federal, Defense, or State and Local Government preferred
Software/Cloud services industry, consulting, and support experience preferred
Managing Customer contract and agreement while applying sound business judgment and licensing principles
Experience in sales and negotiation strategies ensuring adherence to established guidelines, policies, and legal standards
Comfortable dealing with ambiguity, managing stakeholder relationships, demonstrating decision-making and critical thinking skills in a cross-functional environment, and adaptable to engagements with all levels of an organization
Proven complex negotiation skills
Thoughtful risk-taking, with a demonstrated growth mindset and curiosity to learn independently
Demonstrated Ability to embrace AI for efficiencies
Professional experience in finance, licensing, and/or contract management