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Kiddom is seeking a Deal Desk Specialist to serve as the connective tissue between Sales, Finance, Supply Chain, Legal, and Customer Success. This role will support the sales cycle by managing the end-to-end order process, reviewing and structuring deals, and ensuring timely, accurate, and compliant quoting and contract workflows. You'll be instrumental in enabling scalable growth, improving operational efficiency, enabling accurate business metrics, and ensuring a frictionless experience for our internal teams.
Job Responsibility:
Assist Account Executives in generating pricing quotes using CPQ tools
Review and validate quotes for accuracy, approvals, and policy compliance
Recommend deal structures that align with revenue recognition, legal, supply chain, rostering, and operational guidelines
Own end-to-end order processing, from quote creation to quote acceptance through booking and hand-off to supply chain and rostering
Partner with Finance and Legal to ensure contracts and POs meet internal requirements
Maintain accurate records of bookings, contract details, and special terms to enable accurate business metrics
Serve as the go-to resource for the sales team for quoting, order status, and pricing policy questions
Deliver training and support on sales tools and processes
Help implement improvements to quoting and deal workflows
Ensure all deals follow internal pricing, discounting, and approval guidelines
Identify inefficiencies and help develop scalable improvements to the quote-to-cash process
Requirements:
2–4 years of experience in Deal Desk, Sales Operations, or Revenue Operations
Experience with Salesforce CRM required
Excellent attention to detail and process orientation
Familiarity with CPQ systems
Strong interpersonal and communication skills - able to work across Sales, Finance, Legal, Supply Chain, and Customer Success
Comfortable in a fast-paced, evolving startup environment
Nice to have:
Experience in SaaS or education technology a plus
Familiarity with revenue recognition concepts and SaaS billing models
Knowledge of pricing strategy or margin analysis helpful
What we offer:
Competitive salary
Meaningful equity
Health insurance benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance
One Medical membership (in participating locations)
Flexible vacation time policy (subject to internal approval). Average use 4 weeks off per year
10 paid sick days per year (pro rated depending on start date)
Paid holidays
Paid bereavement leave
Paid family leave after birth/adoption. Minimum of 16 paid weeks for birthing parents, 10 weeks for caretaker parents. Meant to supplement benefits offered by State
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