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Deal Desk Specialist

Bulgaria, Sofia · Job Posted June 28, 2026
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Job Description

We’re looking for a Deal Desk Specialist to join our Pricing & Contracts Operations team within Revenue Operations. You’ll be the operational backbone behind how deals get structured, priced, and approved – working at the intersection of sales, finance, and product to make sure every deal is commercially sound, process-compliant, and closed efficiently. This is a high-impact role for someone who is analytical, detail-oriented, and thrives in a cross-functional environment.

Job Responsibility

  • Structure and review pricing for non-standard deals across all sales channels
  • Evaluate discount requests and exceptions against established pricing guidelines, escalating where appropriate
  • Partner with Sales teams to model deal economics and identify commercially viable structures
  • Support the rollout and governance of pricing changes across markets
  • Track and evaluate the performance of non-standard pricing agreements and approved pricing exceptions
  • Own and maintain myPOS rate cards across products, channels, and markets — ensuring they are accurate, up to date, and consistently applied
  • Manage the end-to-end process for rate card updates: coordinating inputs from Finance, Product, and Sales, and ensuring changes are communicated and implemented correctly
  • Monitor rate card usage and flag discrepancies or out-of-policy pricing in live deals
  • Build and maintain a rate card repository that is accessible and easy to navigate for Sales teams
  • Identify bottlenecks in the deal flow and drive process improvements to reduce turnaround time
  • Maintain and improve deal desk documentation, including approval matrices, pricing playbooks, and escalation paths
  • Collaborate with the CRM team on HubSpot deal data quality and reporting
  • Collaborates with Sales Leaders across our European markets on pricing improvements and deal structuring
  • Work closely with Finance Business Partners on margin visibility and deal profitability
  • Collaborate with Contracts Ops on commercial terms where pricing and contract scope overlap
  • Feed insights from deal patterns back into pricing strategy and product packaging discussions

Requirements

  • 3–5 years in a Deal Desk, Pricing Operations, Sales Operations, or related commercial role
  • Experience supporting multiple sales channels (direct, indirect)
  • Hands-on experience with CRM tools (HubSpot preferred)
  • Experience owning or contributing to rate card management or pricing governance
  • Strong analytical mindset - comfortable building pricing models and working with deal data in Excel or Google Sheets
  • High attention to detail with the ability to manage multiple open deals simultaneously
  • Clear communicator who can explain pricing logic and approval decisions to non-finance stakeholders
  • Process-oriented: you don’t just solve the deal in front of you, you think about how to make the next 100 deals smoother
  • Ability to push back constructively when a deal doesn’t meet commercial thresholds
  • Fluency in English
  • additional European languages are a plus

Nice to have

  • Background in fintech, payments, SaaS, or a similarly fast-paced commercial environment is a plus
  • additional European languages are a plus

What we offer

  • Excellent compensation package
  • 25 days annual paid leave (+1 day per year up to 30)
  • Full Luxury package health insurance including dental care and optical glasses
  • Meal vouchers of 102.26 EUR per month
  • Fully covered Multisport card
  • Fully covered public transport pass for Sofia
  • Free coffee, snacks and drinks at the office
  • Annual salary reviews, promotions and performance bonuses
  • myPOS Academy for upskilling and training
  • Unlimited access to courses on LinkedIn Learning
  • Annual individual training and development budget
  • Refer a friend bonus
  • Teambuilding, social activities and networks on a multi-national level
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