Deal Desk Specialist Job at Zuora (Foster City)

Deal Desk Specialist

Zuora

Location:
United States , Foster City

Category:
Finance

Contract Type:
Not provided

Salary:

88000.00 - 131900.00 USD / Year

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Job Description:

The Deal Desk team is an integral piece of Quote-to-Cash at Zuora and the Zuora-on-Zuora (ZoZ) program. Because Zuora strives to be its first and best customer, Deal Desk is positioned to influence enhancements to Zuora’s own suite of products. Your reach will not be limited to company growth via bookings; you will have the ability to touch the Zuora customer experience, too, via product growth! Zuora’s Deal Desk team sits within Finance and serves as deal advisors to the Sales organization. Our mission is to inspire and influence better strategic decisions to drive long-term booking growth while ensuring compliance, efficiency, and scalability. As a Deal Desk Analyst, you will work cross-functionally as part of the Deal Desk team, collaborating with Sales, Finance, and Legal, to ensure efficient quoting, contracting, and document review.

Job Responsibility:

Within the first month: You will be provided introductions to specific cross-functional stakeholders, begin to build trust with them, and understand the nuances of each of their teams and processes and how they impact Deal Desk’s operations
You will be introduced to Zuora’s products, pricing, and contracts
You will assist with deal structures
By three months: You will build in-depth knowledge of Zuora’s products, pricing, and contracts
You will support sales in deal structures
You will understand Zuora’s quoting and approval process
You will assist in drafting and reviewing Order Forms
Within the first year: You will have an in-depth understanding of Zuora’s Deal desk operations
You will have an in-depth understanding of Zuora’s pricing and packaging structure
You will draft and review less complex Order Forms
You will advise sales on deal structures, contract terms, etc.
You will have an understanding of contractual terms in SaaS agreements
Execute other duties as assigned.

Requirements:

1-3 years Deal Desk, Finance, Bid Management, Sales Operations and/or Orders Management background
Demonstrated ability to work effectively in a team environment with diverse stakeholders across Finance, Sales, Pricing, Legal, Systems and drive consensus to meet deadlines
Ability to analyze, model and recommend the best course of action for complex pricing, negotiations, and quantitative experience required
Knowledge of the end-to-end Quote-to-Cash process, experience with Salesforce and CPQ preferred
Strong organizational and execution skills and ability to manage competing priorities
Understanding of software revenue recognition issues, including revenue recognition under ASC 606
Excellent analytical and problem solving skills to enable informed decision making
Ability to drive rapid, but fact-based decision-making with imperfect data
Ability to manage multiple variables / levers, and toggle approach within defined parameters based on customer needs and business objectives
Clear and thoughtful communicator with exceptional critical thinking skills
A self-starter mentality and a desire to make a positive, lasting impact
Ability to handle peak order volume to meet end-of-month and end-of-quarter deadlines. This requires the ability to cover some morning, evening and weekend shifts around the end of each month and fiscal quarter.

What we offer:

Competitive compensation, bonus opportunities, and retirement programs
Comprehensive medical, dental, and vision coverage
Generous, flexible time off
Paid holidays, wellness days, and a company-wide year-end break
Paid parental leave
Learning & development stipend
Opportunities to give back, including volunteer time and donation matching
Mental wellbeing resources and support

Additional Information:

Job Posted:
April 12, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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