Deal Desk Manager Job at Intercom (Dublin)

Senior Deal Desk Manager

You’ll have an exciting opportunity to influence the trajectory of Intercom's ov...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

5-7 years experience in Deal Desk or in a related function within SaaS or AI
Experience in dealing with complex, cross-functional deal/contract management across Sales, Finance, Product and Legal
Understanding of quote-to-order process
Strong structured problem solving skills
Able to work with a high degree of autonomy, and prioritize different requests
Strong communication skills, including experience effectively communicating with senior management
Willing to work in a highly demanding and results-oriented team environment
Proficiency in Microsoft Excel and working knowledge of Salesforce
Bachelor’s degree

Job Responsibility

Support our Global Sales teams by providing deal desk guidance within the Sales Operations team and improving our day-to-day processes and systems
Fostering best practices to increase sales effectiveness via structured deal reviews and checkpoints
Drive process and systems requirements (including CPQ) to implement best-in-class quote-to-order process
provide assistance is closing/managing deals in the systems
Lead evaluation and review of all contracts for completeness, accuracy, and adherence to our policies
Ensure approvals for non-standard deals have been properly documented, escalated to the right approval levels, and resolved within reasonable timeframes
Work independently on projects, and apply judgment in resolving issues or in making recommendations
Develop strong collaborative relationships with key stakeholders in Sales, Legal, Finance, Accounting, and other key teams across the company
Assisting on contract negotiations internally, including: deal structure, discounting guidance, order processing, etc.

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews
Pension scheme & match up to 4%
Life assurance
Comprehensive health and dental insurance for you and your dependents
Open vacation policy and flexible holidays
Paid maternity leave
6 weeks paternity leave for fathers
Cycle-to-Work Scheme

Fulltime

Deal Desk Finance Manager

You will be joining the FP&A Deal Desk team, a dynamic group focused on driving ...

Location

Australia , Sydney

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Bachelor's degree in Finance, Accounting, or a related field
6+ years of experience in a finance role, with a focus on enterprise deal desk or financial planning and analysis
Strong analytical skills and experience with financial modeling
Excellent communication and collaboration skills, with the ability to work cross-functionally
Proficiency in financial software and tools, such as Salesforce and Excel

Job Responsibility

Provide support oversight on the FP&A Deal Desk Function, to include providing strategic financial insights and support for complex deal structures
Collaborate with sales, legal, and finance teams to ensure alignment on deal terms and financial implications
Develop and implement pricing strategies and financial models to support business objectives
Analyze and evaluate deal performance, providing recommendations for improvements
Ensure compliance with financial policies and procedures, and support audit processes

What we offer

Health and wellbeing resources
Paid volunteer days

Fulltime

Deal Desk Analyst

Come join the company that is reinventing cloud security and empowering business...

Location

United States

Salary:

82000.00 - 113000.00 USD / Year

Wiz

Expiration Date

Until further notice

Requirements

2+ years of professional experience in a customer facing role and Sales/Business Operations function
Comfortable with change and an ability to thrive in a fast-moving environment
Excellent communication skills, both verbal and written
Ability to learn quickly in a dynamic and collaborative environment
Strong business acumen, organizational, time management skills and attention to detail
Proficient with Google and Microsoft Office products
Strong experience with Salesforce
Ability to process a high volume of transactions with accuracy and integrity
Critical thinking skills to observe, interpret, analyze, infer and explain information concisely
Strong analytical skills with a keen attention to detail

Job Responsibility

Support the Deal Desk manager with Deal Desk daily operations, focusing on the West Coast Mid-Enterprise teams
Translate the Voice of Customer/Voice of Field feedback to Call to Action plans
Host Daily Deal Desk Office Hours
Keep track of and communicate red deals to Leadership
Track and benchmark similarities and differences between sales trends, sales cycles and customer behaviors
Work with Deal Desk leadership to develop new guardrails for various projects and guidelines
Become a trusted advisor to the sales team and work with sales reps to structure deals that best meet customer and Wiz’s needs and goals
Manage price lists, products and quotes in Salesforce
Own the approval matrix, approval automation, and deal desk playbook
Partner with Finance, Product and Enablement on changes in processes, policies, best practices and develop/execute on a rollout and training plan

What we offer

Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave

Fulltime

Head of Deal Desk

Coralogix is a modern, full-stack observability platform transforming how busine...

Location

United States , Boston

Salary:

160000.00 - 200000.00 USD / Year

Coralogix

Expiration Date

Until further notice

Requirements

Proven experience in a Deal Desk leadership role within the B2B SaaS industry, ideally in high-growth environments
5–8 years of experience in Sales Operations or Deal Desk roles, with expertise in pricing strategy, negotiation, CRM, CLM, and CPQ tools
Working with cross functional teams on a global level to help streamline processes
Strong analytical, problem-solving, and communication skills
Demonstrated leadership and ability to collaborate across functions
Technical proficiency with CRM, CLM, and CPQ systems

Job Responsibility

Manage quoting operations, approve pricing and discounts, and liaise with legal and finance teams
Lead a centralized Deal Desk function, serving as the hub for collaboration across Sales, Finance, Legal, Customer Success, and other stakeholders
Structure and strategize deals to optimize pricing, maximize efficiency, and enable revenue acceleration
Oversee quote and contract process optimization, contract management, and pricing/discount governance
Define and enforce deal-related processes, policies, and best practices to ensure compliance and efficiency
Measure performance and implement strategic planning to continuously improve deal desk operations

What we offer

Comprehensive and inclusive employee benefits for healthcare, dental, and mental health benefits
401(k) plan and match
Paid sick time and paid time off

Fulltime

Head of Deal Desk

We are seeking a strategic, results-driven Head of Deal Desk (m/f/d) to lead and...

Location

Germany , Düsseldorf; Frankfurt; Hamburg; München; Stuttgart

Salary:

Not provided

ATOSS Software SE

Expiration Date

Until further notice

Requirements

7+ years of experience in Deal Desk, Sales Operations, or Commercial Strategy within a SaaS or enterprise software environment
Strong understanding of SaaS pricing models, revenue recognition principles, and enterprise contract structures
Excellent stakeholder management, communication, and influencing skills across both executive and operational levels
Analytical and process-driven mindset with proficiency in CRM and CPQ tools (e.g., Salesforce, SAP)
Fluent in English and German

Job Responsibility

Lead the global Deal Desk function, overseeing deal structuring, pricing strategy, and commercial governance
Partner with Sales leadership to support complex, strategic transactions, ensuring alignment with company objectives
Develop and implement scalable processes, tools, and frameworks to streamline deal approvals and reduce cycle times
Own and continuously enhance pricing models, discount structures, and approval workflows
Collaborate with Legal and Finance to ensure contract compliance, risk mitigation, and policy adherence
Deliver actionable insights and reporting to the CRO and executive leadership on deal performance, pipeline health, and pricing trends
Mentor, coach, and develop a high-performing Deal Desk team

What we offer

Competitive Rewards: Including profit-sharing and employee stock program
Structured Onboarding & Continuous Leadership Development: Clear career paths onboarding through Expert & Leadership Tracks, plus access to ATOSS Academy
Flexible Work Culture: Hybrid options (remote within the EU), 30 days of vacation, and a strong commitment to diversity & inclusion
Engaging Team Environment: Seasonal company events, team retreats, and an in-house barista
Health & Wellbeing: Including regular check-ups, corporate wellness programs, and Wellhub membership
Stability & Growth: Company listed on SDAX & TecDAX, with 19+ years of record-breaking revenue and a 30%+ EBIT margin. Certified Top Employer© for the 5th year in a row

Fulltime

Deal Desk & Pricing Senior Analyst

This role involves being a critical member of the Financial Planning and Strateg...

Location

United States , San Francisco

Salary:

124000.00 - 146000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

4+ years of experience in Investment Banking, Private Equity, Strategic Finance, Deal Desk, BizOps, or RevOps
strong financial modeling, analytical, and BI skills (SQL, Looker, Tableau, or similar)
experience in B2B SaaS, ideally with usage-based pricing models or businesses with tangible COGS
demonstrated ability to analyze ambiguous data and synthesize actionable insights
collaborative, open-minded team player who thrives in a cross-functional environment
experience with Salesforce, strong proficiency in SQL and Looker

Job Responsibility

own pricing of our Mid-Market & Commercial deals
collaborate with Sales team to create deal structures that are a win-win for customers & Checkr
collaborate with Deal Desk Sr. Manager to structure and price deals for Enterprise customers
build analysis to clarify profitability of Enterprise deals
own and enhance data infrastructure
refine regression models
leverage AI to reduce deal turnaround time and improve financial outcomes
conduct in-depth analyses to assess performance in pricing optimization and margin improvement
develop and evolve the Discount Framework
identify opportunities to streamline and enhance Deal Desk processes

What we offer

a fast-paced and collaborative environment
learning and development allowance
competitive cash and equity compensation and opportunity for advancement
100% medical, dental, and vision coverage
up to $25K reimbursement for fertility, adoption, and parental planning services
flexible PTO policy
monthly wellness stipend
home office stipend
in-office perks such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages

Fulltime

Enterprise Deal Operations Team Lead, Scaled Deal Support

This is a remote position requiring location in the Philippines. The role focuse...

Location

Philippines , Manila

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

BS/BA in Business, Finance/Accounting, Economics, or a related discipline
Minimum 3+ years of experience in any of the following: Knowledge Management, Deal Desk, Order Management, Sales Contract Support, Deal Management, Sales Quoting Support, or Revenue Operations
At least one year in a people management role in an operations function
Ownership for resolving sales cycle issues related to quoting, document control, document assembly, signatures, and provisioning
Must have a working knowledge of Confluence and sales service desk tools
Customer service background and experience balancing many support requests simultaneously
Must be willing to join video chats daily to support stakeholders, peers, management, customers, and partners.

Job Responsibility

Build and manage a global team of Enterprise Deal Associates responsible for managing the highest margin/volume transactions for Atlassian
Partner with Enterprise Deal Operations team members, including Enterprise Deal Managers, Team Leads, and Managers to streamline scope and understand areas of growth and improvement for this new Enterprise Deal Scaled Team
Use a strong background in B2B or B2C customer service, including high-volume email help desk and phone support to provide excellent customer support
Expertly voice your opinion to make things better and seek feedback
Support customers with billing, invoicing, and licensing questions and handle customer escalations
Build strong relationships with Account Executives and customers, and work collaboratively to provide and revise quotes that drive customer satisfaction
Improve support experience for Enterprise Deal Managers and customers by using feedback to enhance internal processes and automation.

What we offer

Health coverage
Paid volunteer days
Wellness resources.

Fulltime

Head of FX Dealing

The Head of FX Dealing provides strategic leadership and oversight for the FX ex...

Location

Singapore , Singapore

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

12 -15 years of FX dealing experience with strong exposure to Private Banking or Wealth Management
Deep expertise in FX Derivatives origination, execution, and risk management
Strong track record of growing execution desk and DAC revenue
Proven leadership in managing a dealing desk
In depth knowledge of MAS regulatory requirements and derivatives governance
Strong relationship with liquidity providers

Job Responsibility

Set strategic direction for the FX desk to align with Private Bank business priorities
Lead all aspects of the FX execution process across Spot, Forward, Swap, NDF, Structured Products, and Derivatives
Oversee the FX desk structure, team resourcing & individual personal development
Build a high-performance team and develop a culture of disciplined risk awareness
Own and deliver revenue targets for the FX Dealing and Direct Access (DAC) service
Partner Relationship Managers, Investment Advisors to expand DAC adoption among active trading clients
Provide expert guidance on pricing, structuring, margining, and life cycle management
Guide Relationship Managers, Investment Advisors on trade ideas, suitability, and risk considerations

What we offer

Hybrid working
Structured approach to hybrid working with fixed 'anchor' days
Supportive and inclusive culture and environment
Commitment to flexible working arrangements
International scale with geographic reach and variety of functions
Chance to learn from a globally diverse mix of colleagues
Encouragement to embrace mobility and explore operations

Fulltime

Deal Desk Manager

Intercom

Location:
Ireland , Dublin

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 25, 2026

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