Deal Desk Finance Manager Job at Atlassian (Sydney)

Deal Desk Manager

As a Deal Desk Manager, you will report to the Head of Strategy & Operations and...

Location

United States , Atlanta

Salary:

110000.00 - 120000.00 USD / Year

Fullstory

Expiration Date

Until further notice

Requirements

Experienced in deal desk operations working with DealHub to provide end-user support, quote/contract creation, and troubleshooting of price/product rules
Technically adept to provide comprehensive support to the sales organization resolving both systems and process inquiries and escalating to the appropriate teams as needed
Has a strong sales operations background working directly with the sales organization initiating corrective actions to drive compliance and data accuracy
Has demonstrated strong business and finance acumen to provide clarity within complex deals and recommendations for optimal deal structures/pricing to maximize revenue and profitability
Strong communicator who will effectively work with both technical and non-technical stakeholders, translating complex concepts into easily understandable terms
Leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency

Job Responsibility

Serve as a subject matter expert and primary point of contact for sales representatives regarding deal structuring, pricing, and contract management
Collaborate with legal and finance teams to review and negotiate terms & conditions that protect the company's interests while meeting customer needs
Identify and make recommendations for process improvements
assist with process design for projects such as CPQ/CLM implementation processes
Collaborate with sales, legal, and finance teams to elicit, document, and analyze business requirements on proposed deal desk system/process changes and prioritize based on business value, complexity and feasibility
Lead and execute key non-deal desk projects from end-to-end, including process improvements, system implementations, and strategic initiatives, from requirements gathering to scoping, delivery, and enablement
Partner with sales, marketing, customer success, and finance leaders to align processes, identify areas for improvement, and support revenue-generating initiatives

What we offer

Flexible PTO policy
Annual company-wide closure
Federal holidays
Sponsored benefit packages for US-based Fullstorians
Professional development opportunities through training programs
Annual learning subsidy for US and EMEA-based employees
Monthly productivity stipend
Team off-sites
Annual full-company meet-up
Paid parental leave

Fulltime

Manager - Deal Desk

We’re hiring a Manager, Deal Desk to build and own how deals are structured, rev...

Location

United States , New York City

Salary:

175000.00 - 205000.00 USD / Year

Legora

Expiration Date

Until further notice

Requirements

7+ years of experience in Deal Desk or related commercial operations roles, with experience owning global or multi-region scope
Experience from a technology and/or scale-up start-up environment
Proven ability to build strong relationships with Sales leadership and cross-functional partners across geographies
Experience supporting multiple business models, including subscription-based and usage- or consumption-based revenue
Strong execution skills and the ability to manage competing priorities in a fast-paced, high-growth, global environment
A builder mindset - comfortable working through ambiguity, maturing processes, and implementing scalable improvements
Excellent analytical and problem-solving skills, using data to inform decisions and improve outcomes
Experience managing high deal volumes and tight timelines during end-of-month and end-of-quarter cycles
Clear, concise communication skills, with the ability to influence stakeholders and advocate for Deal Desk as a strategic partner

Job Responsibility

Owning and managing the global Deal Desk function, partnering closely with Sales leadership to structure, price, and approve deals accurately and strategically
Positioning Deal Desk as a trusted advisor earlier in the sales cycle, helping accelerate deal velocity and improve deal quality across regions
Reviewing deals for policy alignment, compliance, and booking accuracy, including pricing, configuration, approvals, and escalation of non-standard terms
Partnering cross-functionally with Legal, Finance, Billing, Revenue, Collections, and GTM Operations to streamline global quote-to-cash workflows
Driving operational improvements by identifying process gaps, implementing scalable solutions, and maturing Deal Desk systems as the business grows
Supporting Finance during month-end close and audit cycles, ensuring deals are correctly reflected across systems globally
Analysing deal trends and process efficiency across regions, using data to surface insights and drive continuous improvement
Enabling and educating Sales teams globally on policies, processes, and best practices to improve compliance and speed
Representing Finance in cross-functional initiatives tied to global selling motions, product launches, and business model evolution
Acting as a builder in a fast-growing environment, proactively developing frameworks, tools, and processes that support global scale

What we offer

Comprehensive salary, benefits, and tools for success
Union Square NYC office designed for ambitious builders
U.S. employees receive medical, dental, and vision coverage
flexible paid time off plus company holidays
a 401(k) with company match and automatic enrollment
Offers Equity

Fulltime

Deal Desk Manager

As a Deal Desk Manager, you’ll join our growing NAMER Deal Desk team as the prim...

Location

United States

Salary:

146000.00 - 172000.00 USD / Year

Vanta

Expiration Date

Until further notice

Requirements

7+ years of deal desk experience
Demonstrated ability to work effectively in a fast paced environment with diverse stakeholders across Finance, Sales, Legal, GTM Operations
Strong knowledge of the end-to-end Quote to Cash process for SaaS companies, having experience in both a subscription based as well as consumption based subscription environment
Strong organizational and execution skills and ability to manage multiple competing priorities
Ability to make and drive process improvements
Previous experience working with SaaS Finance teams with understanding of software revenue recognition issues, including revenue recognition under ASC 606
Strong analytical and problem solving skills to make informed decisions
Ability to work quickly and make fact-based-decisions with imperfect data
Clear communicator with ability to express ideas clearly and effectively
Ability to handle peak month-end and end-of-quarter volumes during a time sensitive environment

Job Responsibility

Build strong partnerships with the NAMER Central Sales team (both reps and leadership), serving as the go-to partner to expedite deals and enhance process efficiency
Work closely with sales leadership in your assigned geography to understand what drives team success and develop a tailored enablement and partnership program
Focus on engaging earlier in the sales cycle to position Deal Desk as a strategic advisor - helping shape deal strategy, structure, and process improvements that best support the team’s goals
Review and evaluate deals for policy alignment, internal compliance, and booking accuracy
Manage all aspects of deal execution, including approvals, pricing, configuration/structuring, and escalation of non-standard requests
Support Finance teams during month end close and audit review cycles to ensure deals are accurately reconciled between systems and statement of record
Educate Sales teams on process changes, policy updates, and Deal Desk best practices to improve deal velocity
Work cross functionally with Legal, GTM Operations, Billing, Revenue, Collections to improve deal processes while ensuring efficient, scalable processes
Provide analytical insight and identify trends into day to day metrics to assess efficiency of deal processes
Represent the Finance team in cross-functional projects to support selling activities, product releases, and process improvements

What we offer

Offers Equity
medical benefits
401(k) plan
other company perk programs
Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
16 weeks fully-paid Parental Leave for all new parents
Health & wellness stipend
Remote workspace, internet, and cellphone stipend
Commuter benefits for team members who report to the SF and NYC office
Family planning benefits

Fulltime

Manager, Deal Desk

As the first Manager, Deal Desk for EMEA, you’ll be a foundational member of our...

Location

United Kingdom , London

Salary:

Not provided

Vanta

Expiration Date

Until further notice

Requirements

7+ years of deal desk experience
At least 3+ years experience as a people leader
Proven relationship builder who can partner effectively with Sales leadership, Finance, Legal, GTM Operations, and other cross-functional stakeholders across geographies (EMEA and NAMER)
Experience across various business models, supporting both subscription-based and consumption-based revenue structures
Strong operational and execution skills with the ability to manage multiple competing priorities in a fast-paced, high-growth environment
Builder mindset: comfortable working through ambiguity and maturing processes and systems
proactive in identifying gaps, recommending solutions, and implementing scalable improvements
Exceptional analytical and problem-solving ability, using data to inform decisions and drive continuous improvement
Experience managing high deal volumes and tight deadlines during end-of-month and end-of-quarter cycles
Clear and concise communicator, able to simplify complex concepts, influence stakeholders, and advocate for Deal Desk as a strategic partner

Job Responsibility

Own and manage the Deal Desk function for EMEA, serving as the primary partner to Sales leadership and ensuring deals are structured strategically, compliant with internal policies, and accurately booked
Build strong partnerships with Sales teams and leadership to expedite deals, enhance process efficiency, and position Deal Desk as a strategic advisor earlier in the sales cycle
Review and evaluate deals for policy alignment, compliance, and booking accuracy, managing all aspects of deal execution including pricing, configuration, approvals, and escalation of non-standard requests
Partner cross-functionally with Legal, Finance, Billing, Revenue, Collections, and GTM Operations to streamline quote-to-cash workflows, ensure scalability, and maintain alignment across functions
Lead and drive operational improvements - identifying process gaps, implementing scalable solutions, and helping to mature Deal Desk systems as Vanta grows
Support Finance during month-end close and audits, ensuring all deals are accurately reconciled between systems and the statement of record
Provide analytical insight into deal trends and process efficiency, using data to identify opportunities for improvement
Educate and enable Sales teams on process changes, policy updates, and Deal Desk best practices to improve deal velocity and compliance
Represent the Finance organisation in cross-functional initiatives that support selling activities, product launches, and business model evolution
Be a builder in a fast-growing environment, proactively developing frameworks, tools, and processes that drive operational excellence and global alignment across regions

What we offer

Industry-competitive salary and equity
100% covered medical, dental, and vision benefits with dependents coverage
16 weeks paid Parental Leave for all new parents
Health & wellness stipend
Remote workspace, internet, and mobile phone stipend
Commuter benefits for team members who attend the office
Pension matching
25 days of Annual Leave per year and unlimited sick time
8 company-paid holidays
Virtual team building activities, lunch and learns, and other company-wide events

Fulltime

Deal Desk Manager

Palo Alto Networks is looking for a Strategic Deals Desk Manager to become part ...

Location

France , Boulogne-Billancourt

Salary:

Not provided

Palo Alto Networks

Expiration Date

Until further notice

Requirements

Bachelor Degree in Business Administration or related desirable
Experience in commercial management, sales operations, finance, accounting or related experience within the software / tech industry
Strong communication, organizational and problem-solving skills
Demonstrated capability to build strong working relationships with internal business units
Experience in working in multi-cultural environment and as part of a team
Experience in building bespoke commercial models to address specific deal requirements
Ability to work independently and efficiently in fast paced environment, handling multiple deal elements or parallel deals simultaneously
Ability to make quick decisions to meet tight deadlines, while remaining diligent and keeping a sound audit record
Experience in data analysis, financial modeling and margin assessment
Intermediate/advanced Salesforce.com and G-Suite skills (highly recommended)

Job Responsibility

Act as trusted advisor and partner to Sales teams who offers valuable feedback on contract requirements, deal structure, business terms and identifies potential risks and/or opportunities that can affect performance, future growth and strategic positioning
Proactively engage in and help Sales teams navigate strategic deals to successful closure, acting as one-touch resource, responsible for liaising with all parties involved in the agreement process (Finance, Legal, Revenue, Order Management, etc.) on behalf of sales
Where necessary, craft bespoke deal structures in close collaboration with cross-functional stakeholders to secure decision support on possible solutions and aid the drafting of relevant paperwork needed for successful closure
Provide Senior Leadership with financial models, deal health information and analysis of the commercial and operational requirements to facilitate the risk/reward profile assessment of the opportunities
Understand gross margin analysis, SSP compliance rules and the impact of any non standard terms on strategic deals, including Enterprise Agreements
Review and approve non-standard pricing requests and ensure all required approvals, are obtained and clearly documented
Ensure that all deals adhere to the internal revenue recognition policies and operational guidelines
Expert in quoting, understanding the portfolio and product interdependencies
Comply with various Rules of Engagement and keep up to date product knowledge
Evaluate current processes and offer recommendations for areas of improvement

Deal Desk Manager

Intercom is the AI Customer Service company on a mission to help businesses prov...

Location

United Kingdom , London

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

2-4 years experience in Deal Desk or in a related function within SaaS or AI
Experience in dealing with complex, cross-functional deal/contract management across Sales, Finance, Product and Legal
Understanding of quote-to-order process
Strong structured problem solving skills
Able to work with a high degree of autonomy, and prioritize different requests
Strong communication skills, including experience effectively communicating with senior management
Willing to work in a highly demanding and results-oriented team environment
Proficiency in Microsoft Excel and working knowledge of Salesforce
Bachelor’s degree

Job Responsibility

Support our Global Sales teams by providing deal desk guidance within the Sales Operations team and improving our day-to-day processes and systems
Fostering best practices to increase sales effectiveness via structured deal reviews and checkpoints, supported by standard business practices and policies, and proper enablement around these
Drive process and systems requirements (including CPQ) to implement best-in-class quote-to-order process
provide assistance is closing/managing deals in the systems
Lead evaluation and review of all contracts for completeness, accuracy, and adherence to our policies
Ensure approvals for non-standard deals have been properly documented, escalated to the right approval levels, and resolved within reasonable timeframes
Work independently on projects, and apply judgment in resolving issues or in making recommendations
Develop strong collaborative relationships with key stakeholders in Sales, Legal, Finance, Accounting, and other key teams across the company
Assisting on contract negotiations internally, including: deal structure, discounting guidance, order processing, etc.

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Open vacation policy and flexible holidays so you can take time off when you need it
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
Cycle-to-Work Scheme
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Deal Desk Manager

Intercom is the AI Customer Service company on a mission to help businesses prov...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

2-4 years experience in Deal Desk or in a related function within SaaS or AI
Experience in dealing with complex, cross-functional deal/contract management across Sales, Finance, Product and Legal
Understanding of quote-to-order process, knowledge of Salesforce CPQ is a plus
Strong structured problem solving skills along with ability to demonstrate practical judgment in complex situations
Able to work with a high degree of autonomy, and prioritize different requests
Strong communication skills, including experience effectively communicating with senior management
Willing to work in a highly demanding and results-oriented team environment
Proficiency in Microsoft Excel and working knowledge of Salesforce
Bachelor’s degree

Job Responsibility

Support our Global Sales teams by providing deal desk guidance within the Sales Operations team and improving our day-to-day processes and systems
Fostering best practices to increase sales effectiveness via structured deal reviews and checkpoints, supported by standard business practices and policies, and proper enablement around these
Drive process and systems requirements (including CPQ) to implement best-in-class quote-to-order process
provide assistance is closing/managing deals in the systems
Lead evaluation and review of all contracts for completeness, accuracy, and adherence to our policies
Ensure approvals for non-standard deals have been properly documented, escalated to the right approval levels, and resolved within reasonable timeframes
Work independently on projects, and apply judgment in resolving issues or in making recommendations
Develop strong collaborative relationships with key stakeholders in Sales, Legal, Finance, Accounting, and other key teams across the company
Assisting on contract negotiations internally, including: deal structure, discounting guidance, order processing, etc.

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Open vacation policy and flexible holidays so you can take time off when you need it
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed.

Deal Desk Manager

We’re not just building better tech. We’re rewriting how data moves and what the...

Location

United Kingdom

Salary:

88400.00 - 103900.00 GBP / Year

Confluent

Expiration Date

Until further notice

Requirements

6+ years experience in Sales Ops, contract pricing, Deal Desk
Manage complex, nonstandard deals with multiple cross-functional partners
Experience advising SaaS (Cloud consumption business model) , On-Prem, and/or Marketplace models to Sales teams
Solid understanding of ACV/TCV & Renewals
Strong analytical skills in process documentation and process improvement
Ability to draft, review and understand contractual business terms and conditions
Experience with business systems, including Salesforce and CPQ, is a must
Strong communications skills at all levels within the Sales Team is required
Self-motivated and able to work independently as well as part of a team in a fast-paced environment with changing priorities
able to show entrepreneurial initiative

Job Responsibility

Collaborate closely with the sales team to provide guidance on deal structuring, quoting, and options for complex deals, ensuring consistent policy application
Be the main point of contact for deal approvals and escalations and meet specified metrics and service levels while serving for deal approvals and escalations to internal stakeholders
Engage with Business Unit, Legal, Credit, Revenue Assurance, Audit and Compliance, Order Management, Sales Operations, and Customer Success Manager for seamless deal processes
Utilize SFDC CPQ to ensure Quotes and Contracts adhere to internal policies and procedures
Provide in-quarter deal status updates and communication to sales finance and sales management
Manage deal transactions throughout their life-cycle. Work with cross functional teams to facilitate the deal process, including the eligibility requirements, implementation and documentation. Work at both the strategic and tactical levels

What we offer

Remote-First Work
Robust Insurance Benefits
Flexible Time Away
The Best Teammates
Experience Ambassadors
Open and Honest Culture
Well-Being and Growth
Offers Equity

Fulltime

Select Country

Deal Desk Finance Manager

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?