This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them. It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together. One Confluent. One Team. One Data Streaming Platform. About the Role: Confluent is growing at an incredible rate with a large amount of our growth taking place working with our Marketplace Cloud Providers. We are looking for a Deal Desk Analyst to join our team to support opportunities and processes within Sales Operations. Reporting to the EMEA Deal Desk Senior Manager, you will have an opportunity to work cross-functionally throughout our organization on a variety of projects that support the deal processes. For this role, an analytical, problem-solving mindset with attention to detail are imperative, along with strong communications skills.
Job Responsibility:
Collaborate closely with the sales team to provide guidance on deal structuring, quoting, and options for complex deals, ensuring consistent policy application
Be the main point of contact for deal approvals and escalations and meet specified metrics and service levels while serving for deal approvals and escalations to internal stakeholders
Engage with Business Unit, Legal, Credit, Revenue Assurance, Audit and Compliance, Order Management, Sales Operations, and Customer Success Manager for seamless deal processes
Utilize SFDC CPQ to ensure Quotes and Contracts adhere to internal policies and procedures
Provide in-quarter deal status updates and communication to sales finance and sales management
Manage deal transactions throughout their life-cycle. Work with cross functional teams to facilitate the deal process, including the eligibility requirements, implementation and documentation. Work at both the strategic and tactical levels
Requirements:
3+ years experience in Sales Ops, contract pricing, Deal Desk
Manage nonstandard deals with multiple cross-functional partners
Experience advising SaaS (Cloud consumption business model), On-Prem, and/or Marketplace models to Sales teams
Solid understanding of ACV/TCV & Renewals
Strong analytical skills in process documentation and process improvement
Ability to draft, review and understand contractual business terms and conditions
Experience with business systems, including Salesforce and CPQ, is a must
Strong communications skills at all levels within the Sales Team is required, use all available resources appropriately and communicate effectively with internal stakeholders
Self-motivated and able to work independently as well as part of a team in a fast-paced environment with changing priorities