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The Senior Operations Analyst will provide direct support to the CRO and Regional Sales Leaders, and own related reporting, analytics and business planning activities. You will use technical skills and business acumen to develop business growth plans and strategies to improve the productivity of the partner organization and success of the partner ecosystem. The Senior Operations Analyst will work in close partnership w/ Sales Ops, Sales Leaders, Finance, Renewals, Marketing, IT and Product. The Senior Operations Analyst will work seamlessly with Sales and Finance to develop source of truth sales and pipeline reporting
Job Responsibility:
Align with the Data Science and Sales Ops teams to overhaul globally standardized reporting and dashboards for the Revenue organization across sales and pipeline metrics
Support annual operational planning activities aligned to strategic initiatives and priorities supported by market trend research and internal data analyses
Support the creation, tracking, and execution of goals and operational metrics required to achieve the strategic objectives of the business group
Support operational activities related to resource planning, budgeting, compensation plans, preparing for monthly & quarterly operational reviews, and tracking status of initiatives
Drive process optimization and automation initiatives to improve the efficiency and quality of the partner deal cycle
Proactively identify, track, and execute opportunities to improve operational performance and achieve key goals and targets
Create forecasting and other analytical models using the appropriate business logic to provide actionable insights
Requirements:
7+ years of experience in strategy & sales operations
7+ years experience working in software or SaaS
Bachelor's degree in Engineering, Business Administration, Finance, Economics, Computer Science, or related field
Demonstrated skills and passion for problem solving and operational excellence with a proven ability to design & implement workable solutions
Advanced skills in data analysis using MS Excel, performance measurement, and reporting
Ability to consistently meet deadlines and provide well-vetted reporting and business recommendations
Significant Experience with Salesforce CRM, Tableau or Tableau CRM and PowerBI required
Good presentation skills, ability to work with senior leadership
What we offer:
Global Gratitude and Recharge Days
Flexible, paid time off policy
Employee wellness programs and counseling resources
Meaningful peer recognition and awards
Paid parental leave
Invention/patenting assistance
Community impact, paid volunteer time, and opportunities
Intercultural learning and celebration
Multiple tools through which to learn and grow, and an incredible global community