De-escalation Mentor Job at Pink Tile Education Ltd (Eastbourne)

Complex Needs Assistant / De-escalation Mentor

We are looking for a calm and resilient Complex Needs Assistant to support pupil...

Location

United Kingdom , Hailsham

Salary:

Not provided

Pink Tile Education Ltd

Expiration Date

Until further notice

Requirements

Experience with children/young people in SEND, SEMH, or behaviour-support settings
Calm, empathetic, and resilient under pressure
Proactive and flexible, able to work across different school settings

Job Responsibility

Provide 1:1 and small-group support for pupils with SEMH, ASD, ADHD, and complex needs
Use trauma-informed, proactive de-escalation techniques
Support pupils with self-regulation and identifying triggers
Help maintain a positive, structured classroom environment
Build supportive relationships that promote wellbeing and engagement
Record behaviour incidents and contribute to support plans
Work closely with teachers, support staff, and families

What we offer

Flexible work with preference for Monday–Friday availability
Rewarding role supporting pupils who rely on structure and positive role models
Supportive school environments across Hailsham
Great experience for careers in education, psychology, SEMH, or youth work

De-escalation Mentor

We are looking for a compassionate, confident and proactive De-escalation Mentor...

Location

United Kingdom , St Leonards

Salary:

Not provided

Pink Tile Education Ltd

Expiration Date

Until further notice

Requirements

Experience supporting children or young people (school, childcare, care, youth work, sports coaching, mentoring etc.)
Confidence using or learning de-escalation and behaviour-support approaches
A calm, patient and professional approach—even in challenging moments
Strong communication skills and the ability to build rapport quickly
Enhanced DBS on the Update Service (or willingness to obtain one)
A positive, resilient and supportive attitude with a genuine passion for helping young people thrive

Job Responsibility

Deliver 1:1 support for a pupil with SEND or SEMH needs (e.g. ASD, ADHD, anxiety, behaviour challenges)
Use de-escalation strategies to support emotional regulation and maintain a safe, positive learning environment
Build a strong, trusting relationship to help the pupil feel understood, motivated and secure
Encourage engagement in lessons and support learning activities alongside the class teacher
Promote positive behaviour routines, problem-solving skills and independence
Follow personalised support plans and contribute to ongoing progress

What we offer

The chance to make a meaningful impact every single day
Valuable hands-on experience for careers in SEN, teaching, psychology, youth work or mentoring
Flexible bank-style work with consistent weekly availability
A supportive school team that values your contribution

De-escalation Mentor

We are seeking a calm, patient, and resilient De-escalation Mentor to support st...

Location

United Kingdom , Brighton

Salary:

Not provided

Pink Tile Education Ltd

Expiration Date

Until further notice

Requirements

Experience working with children or young people, ideally in an SEND or behaviour-support setting
Excellent communication skills, patience, and resilience
Ability to remain calm under pressure and respond with empathy
A flexible, proactive approach suited to a cover-based role
Enhanced DBS on the Update Service (preferred)
Knowledge of de-escalation, restorative practice, or trauma-informed methods (preferred)
Experience in mainstream or specialist education environments (preferred)

Job Responsibility

Provide 1:1 and small-group support to pupils with SEMH, ASD, ADHD, and other SEND needs
Use calm, trauma-informed approaches to de-escalate challenging situations
Help pupils identify triggers and develop self-regulation strategies
Support teachers in maintaining a positive, well-managed learning environment
Build trusting, supportive relationships to promote confidence, wellbeing, and engagement
Record behaviour incidents and contribute to individual support plans
Assist with classroom routines, activities, and personalised learning tasks
Work collaboratively with staff, families, and external professionals

What we offer

Flexible cover work, with preference for full-week availability (Monday–Friday)
Opportunity to support pupils who thrive on consistency and positive role modelling
Supportive, professional school environments
Valuable experience for careers in education, psychology, youth work, or SEMH support

Fulltime

Cloud Senior Support Engineer

We're seeking a Senior Technical Support Engineer to join our Cloud product supp...

Location

Japan , Yokohama

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5+ years of experience in technical support, software services, and/or system administration for a large end-user community
2+ years of experience solving complex technical problems
Demonstrated ability to coach and mentor other support engineers to grow their technical and troubleshooting skills
Proven ability de-escalating difficult situations with customers, while multi-tasking between tickets and mentoring your team
Strong interpersonal skills to effectively collaborate with a wide variety of people, from junior engineers to senior executives
Technical experiences
Strong database skills, with the expertise to write and update SQL queries with ease
Experience with Web technologies such as DNS, HTTP, APIs and REST calls
Familiarity with Cloud technologies such as AWS
An understanding of Network terminologies, LAN, WAN, TCP/IP, OSI, NAT, DHCP, TLS/SSL, Routing Protocols

Job Responsibility

Provide a consistent quality experience
Bring new and improved support methodologies to Atlassian
Build a wide and loyal customer base to the Atlassian products and brand
Perform triage, root cause analysis, debugging, and solving across one-to-many Atlassian products
Receive onboarding training to become a specialist in Atlassian products, system technologies, and network technologies.

What we offer

Health coverage
Paid volunteer days
Wellness resources
Visit go.atlassian.com/perksandbenefits to learn more.

Fulltime

Learning Support Mentor

This role offers a defined career pathway for SEMH Learning Support Mentors. Loc...

Location

United Kingdom , Bolton

Salary:

Not provided

Randstad

Expiration Date

March 22, 2026

Requirements

Experience working within SEMH settings, alternative provision, or with young people displaying challenging behaviours
UK based learning support mentor experience
Confidence in using behaviour support techniques and de-escalation strategies
A resilient, patient, and nurturing approach to building relationships with students
Commitment to the full-time working hours and punctuality is essential
Willingness to invest in the school community and engage in continuous professional learning
An Enhanced DBS on the update service (or a willingness to obtain one immediately)

Job Responsibility

Provide 1:1 and small group support to ensure students engage meaningfully with their learning
Mentor young people through emotional and behavioural challenges, helping them build resilience and social skills
Work collaboratively with teachers to deliver differentiated lessons that meet specific SEMH needs
Support pupils who are working off-timetable or require additional supervision outside the standard classroom setting
Liaise and collaborate with pastoral teams, on-site therapists, and external professionals to provide holistic care
Implement de-escalation strategies effectively to maintain a safe and positive learning environment

What we offer

Competitive Pay: Earn £100 per day based on a temporary contract, with permanent salary details to be confirmed upon successful appointment
Structured Hours: Monday 8.15am-4.15pm, Tuesday-Thursday 8.15am-4pm, and Friday 8.15am-3pm, ensuring you keep your evenings and holidays free
Professional Development: Comprehensive training opportunities, including specialist SEN interventions and strategies
Career Progression: As part of a multi-academy trust with five schools, there are clear opportunities for career growth
Consultant Support: Dedicated Randstad consultant support for career guidance and opportunities
Stability: Long-term placements available (6 weeks plus), with this specific role offering a genuine route to a permanent contract

Fulltime

Behaviour Mentor

Elementa Support Services is seeking a dedicated and experienced Behaviour Mento...

Location

United Kingdom , Gloucester

Salary:

Not provided

Elementa Support Services

Expiration Date

Until further notice

Requirements

Previous experience as a Behaviour Mentor, ideally within challenging behaviour contexts
Background working with students with SEND, particularly in an Academy setting
Knowledge of behaviour management strategies and de-escalation techniques
Strong communication and interpersonal skills
Motivated, patient, and adaptable approach

Job Responsibility

Work closely with students who require additional behavioural support
Focus on creating a safe and encouraging environment that promotes positive behaviour and engagement
Deliver tailored behavioural strategies
Foster trust and rapport
Assist students in overcoming barriers to learning

What we offer

Weekly pay
Training & Support including Safeguarding, Behaviour, Team Teach, SEND, Makaton and Thrive
Regular welfare contact and support from a dedicated candidate manager
Fair pay policy
Additional services to support our staff - tax returns, accountancy, legal and more

Fulltime

Regional CX Teamlead EMEA

The Regional CX Teamlead is responsible for overseeing the CX (Customer Experien...

Location

United Kingdom , Greater London

Salary:

Not provided

K2 Partnering Solutions

Expiration Date

Until further notice

Requirements

5+ years in CX Operations, Sales Operations or Customer Service with at least 1–2 years in a supervisory or Teamlead capacity
Strategic Communication: Beyond professional communication, you must be able to influence stakeholders, deliver difficult feedback, and lead regional meetings
Advanced Commercial Acumen: Understanding of commercial contracts and trade-off management to guide the team towards the best outcomes for the business
Conflict Resolution: Highly skilled in de-escalation, not just with clients, but in mediating internal departmental friction
Systems Mastery: The ideal candidate has worked with Salesforce and SAP
Language Skills: Proficiency in English is required
any additional European language proficiency is highly preferred (French or Italian) to manage regional customer pools and local stakeholders

Job Responsibility

Regional Operational Excellence: Billing: Accounts Receivable: Oversee, manage and contribute to monthly Billing from timesheet/expenses collection and processing to creating invoices/credit notes for customers across the region
Accounts Payable: Oversee, manage and contribute processing of consultant invoices and payments
Governance: Responsibility for correct setup of the Operations related fields in dealsheets (Salesforce)
Cross-departmental collaboration: Ensure regional adherence to SOA/STC/SOW standards. Work with Credit Control to minimise DSO (Days Sales Outstanding) by resolving billing issues at the source
Process Optimisation: Contribute towards the continuous automation of the Billing process, and collaborate with IT on enhancements for manual data entry or processing
Reporting: Provide regional updates on SOW statuses, pending POs, and team KPIs
Engagement Success: Onboarding: Ownership for Consultant / Client Onboarding for new/renewal deals, including document collection
Renewal Management: Responsibility for the execution of a proactive renewal management process within the region to drive retention, higher renewals and customer satisfaction
Process Optimisation: Oversee the improvement of the onboarding process to create a scalable, repeatable process and high customer satisfaction
Leadership & People Management: Team Oversight: Lead, mentor, and develop a regional team of CX Associates. Conduct regular 1-on-1s and performance reviews

Behaviour Support / Mentor

Are you calm, resilient, and motivated to support young people with behavioural ...

Location

United Kingdom , Dinnington

Salary:

Not provided

GSL Education

Expiration Date

Until further notice

Requirements

Experience working with children or young people (behaviour or mentoring experience desirable)
A patient, consistent, and supportive approach
Strong communication and interpersonal skills
The ability to remain professional in challenging situations
An enhanced DBS on the update service or willingness to apply for one through GSL Education

Job Responsibility

Supporting students with behavioural, emotional, and social needs
Acting as a positive role model and mentor
Helping to manage and de-escalate challenging behaviour
Supporting pupils both in and out of the classroom
Working closely with teaching and pastoral teams

De-escalation Mentor

Pink Tile Education Ltd

Location:
United Kingdom , Eastbourne

Category:
Education

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 09, 2026

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