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The Services Support team provides support by working closely with stakeholders across the dynamic European DCM department. This role’s central task is to execute operational processes across a range of activities in equivalent middle and back-office support functions that facilitate the adequate documenting, booking, funding and monitoring/reconciliation of AD’s products (e.g. disbursing funds across a range of product types).
Job Responsibility:
Update the agency loan systems as requested and directed by internal and external parties per the governing documents
Provide accurate and timely information, data and reports regarding the project status, activities and performance
Perform cash reconciliations of wires, reviewing and clearing any account reconciliation breaks with detailed commentary
Set up SSIs on the internal systems
Review and approve peer group transaction entries into system-of-record
Provide excellent internal and external customer service
Review procedures on a regular basis
Other tasks as requested by the team's manager
Requirements:
Strong understanding of the loan agency business, disbursement of payments and setting up of SSIs
Analytical skills, a base working knowledge of fundamental financial/accounting/business concepts and a proactive interest in learning new concepts
Ability to multitask, often under pressure, while maintaining high standards
Work well in a team environment, have good organisational skills and the ability to prioritise
Strong communication skills
Proactive, self-motivated and have good attention to detail
What we offer:
Support for professional accreditations such as ACCA and study leave
Flexible arrangements, generous holidays and birthday leave
Continuous mentoring along your career progression
Detailed career pathway with structured support
Exclusive access to online learning (e.g., unlimited access to LinkedIn Learning)
Active sports, events and social committees
Employee Assistance Program (support with mental, physical, emotional and financial health, 24/7)
Employee Share Plan (giving you a financial stake in our company’s growth)