Job Description
Job details summary: Mumbai, Maharashtra. Permanent. Job category: Information Technology. Educational Qualification: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Specific Certification: VMware Certified Professional (VCP), Microsoft Certified Solutions Expert (MCSE), or Cisco Certified Network Associate (CCNA). ITIL v3 or ITIL 4 certification (Service Management). Certified Data Center Professional (CDCP), Certified Data Center Management Professional (CDCMP), or Certified Data Center Expert (CDCE). Project Management Professional (PMP), Prince2 or equivalent certifications. Either of EMC and NetApp, AND preferred at least one of HP storage, EMC Networker, Symantec NetBackup, CommVault, Cloud backup solution. Advance Excel, Microsoft Word, and PowerPoint 2013, MS Project, MS Visio. Skills Technical Skills: Storage Technologies: Expertise in EMC, NetApp, HP Storage etc. Storage Infrastructure Management: Experience in SAN design, LUN masking, zoning, fiber channel switches (Cisco, Dell, HP, Brocade), and storage capacity planning. Datacenter & Infrastructure: Strong knowledge of SAN, NAS, server architecture, and network. ... Cloud Solutions: Proficient in AWS, Azure, and hybrid datacenter environments. Backup & Disaster Recovery: Expertise in backup technologies (e.g., CommVault, Veeam, NetBackup, Veritas, IBM Tivoli, Cloud Backup Solutions) and disaster recovery solutions. Project Management & Leadership: Solution Architecture: Skilled in designing IT solutions and backup strategies. Leadership: Strong leadership and team management skills, including managing cross-functional teams and large-scale projects. Certifications: Prince2 Practitioner, PMP Trained, ITIL V3 Certified (Service Operations, Service Transitioning). Vendor Management: Expertise in managing vendors, negotiating contracts, and maintaining positive stakeholder relationships. Project Planning & Execution: Proficient in budgeting, forecasting, and creating cost models for IT infrastructure. Operational & Analytical Skills: ITIL & ITSM Frameworks: Experience in ITIL processes for service management and operational efficiency. Troubleshooting & Performance Optimization: Strong troubleshooting skills for SAN performance, storage issues, and network connectivity. Capacity Planning & Monitoring: Skilled in monitoring, reporting, and analysing storage systems for optimal performance and capacity utilization. Problem-Solving & Critical Decision-Making: Strong analytical skills to identify issues, provide solutions, and make critical decisions in high-pressure environments. Communication & Documentation: Stakeholder Engagement: Exceptional communication skills for interacting with stakeholders and vendors. Documentation: Proficient in preparing reports, dashboards, and detailed documentation for management and audits. Interpersonal Skills: Ability to work effectively in multicultural and cross-functional teams. Additional Skills: Operating Systems: Knowledge of Windows, Linux, Unix. Monitoring Tools: Hands-on experience with monitoring tools and management platforms. MS Office Proficiency: Advanced skills in Excel, MS Word, PowerPoint, MS Project, MS Visio. Continuous Improvement: Strategic thinker with a focus on operational excellence and process improvements. Experience: 15
