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Robert Half Logo Robert Half · Office Administration

Day Shift Program Aide

United States, South San Francisco · Job Posted May 16, 2026
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Job Description

Robert Half is seeking a compassionate, dependable, and community-focused Day Shift Program Aide to join a mission-driven nonprofit housing program in South San Francisco. This long-term contract opportunity is perfect for someone who thrives in a people-first environment, enjoys keeping operations running smoothly, and takes pride in creating a safe, welcoming experience for residents and visitors alike. In this dynamic onsite role, you’ll serve as a key point of support for daily front desk operations while assisting with administrative coordination, resident services, and facility oversight. Every day brings the opportunity to make a meaningful impact by helping individuals access resources, maintain stability, and feel supported within the community. The schedule for this position is Monday through Friday, 7:00 AM – 4:00 PM onsite in South San Francisco.

Job Responsibility

  • Create a warm and professional first impression by welcoming residents and visitors, answering questions, and directing urgent concerns to the appropriate team members
  • Prepare, organize, and maintain intake documentation to support smooth onboarding and ongoing case management services
  • Accurately enter and track program information while maintaining organized records and daily activity logs
  • Help keep the program running efficiently by monitoring inventory levels, restocking supplies, and maintaining shared community spaces
  • Receive, sort, and distribute mail, deliveries, and donations while assisting with transporting items to designated areas
  • Support daily client check-in and check-out processes and help ensure consistent front desk coverage throughout the shift
  • Assist residents with routine program-related needs, including medication coordination support and general assistance requests
  • Conduct routine walkthroughs of interior and exterior areas to help maintain a safe, respectful, and secure environment for all residents and staff
  • Deliver outstanding customer service by responding professionally to inquiries, escalating urgent matters quickly, and fostering a positive community atmosphere

Requirements

  • At least 1 year of experience in administrative support, reception, customer service, or a similar public-facing role
  • Strong verbal and written communication skills with the ability to interact professionally with clients, staff, and visitors
  • Ability to manage multiple responsibilities at once and adjust priorities in a fast-paced setting
  • High attention to detail when handling forms, records, and day-to-day program documentation
  • Working knowledge of Microsoft Office applications and basic data entry practices
  • Comfort working collaboratively as part of a team while also handling assigned tasks independently
  • Ability to maintain professionalism, sound judgment, and consistency when enforcing site expectations and procedures

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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