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We’re seeking a dedicated Day Roster Officer to join our Bulk West team in Welshpool on a 13-month parental leave contract (3 days per week). In this role, you’ll be responsible for managing crew rosters, supporting operational planning, and ensuring safe, efficient, and compliant service delivery.
Job Responsibility
Resource Allocation: Allocate resources for scheduled services based on operational requirements
Service Plan Management: Assist with managing changes to service plans, asset loading, and resource allocations
Roster Management: Ensure safety-compliant crew rosters are accurate, entered into systems, and maintained to meet operational needs
Crew Deployment: Place competent operational employees on rosters and monitor their deployment to meet operational demands
Fatigue Management: Monitor fatigue management in line with rostering principles
Customer Service Support: Aid the deployment team by handling phone calls and administrative tasks to provide excellent customer service
Train List Information: Provide accurate and timely train list information to customers
Requirements
Proven ability to use rostering, crew allocation, and operational systems
Strong Microsoft Office skills
A collaborative team player with a results-driven mindset
Strong problem-solving skills with the ability to manage competing priorities