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Day porter

lygonarmshotel.co.uk Logo

The Lygon Arms

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Location:
United Kingdom , New Milton

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As Day Porter, the aim is to ensure that all arriving and departing guests are taken care of to Chewton Glen’s standards.

Job Responsibility:

  • Greeting hotel and restaurant guests with confidence and providing 5 star service, creating a memorable impression
  • Be passionate and confident in conversing with all guests to establish a courteous, helpful and friendly attitude at all times
  • To be confident in transporting guests across the beautiful estate in our branded electric buggies, for a dinner reservation at The Kitchen or to our remote Treehouses
  • Ensure luggage is safely transported to guest suites and Treehouses, providing a timely service to guests
  • Acknowledge guests in a friendly and professional manner taking ownership of any requests they may have
  • Be part of the team by assisting reception and other departments when required
  • Keeping a professional eye on the public areas to ensure they are clean and tidy
  • To be intuitive and promote all services offered in the hotel, showing pride and passion for what your colleagues do
  • To take ownership working alone and as part of a team in a busy yet flexible department

Requirements:

  • Experience in high standards of face to face customer service
  • Full clean driving license is essential
  • Drive and passion to seek out opportunities to go above and beyond for our guests
  • Confidence, enthusiasm and passion for your work and communication with colleagues
  • A keen eye for detail, organisational skills and a flexible attitude
What we offer:
  • Competitive Hourly Rate + Service Charge
  • Meals included on duty
  • Employee recognition awards
  • Continued career development with recognised training providers
  • Generous friends and family rate at Iconic Luxury Hotels
  • Refer a friend incentive
  • Team social events, seasonal gifts and much more

Additional Information:

Job Posted:
January 29, 2026

Expiration:
February 28, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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