This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Zurich hotel has been rebranded as of May 2023 to Radisson Hotel and Suites Zurich and is managed by Cycas Hospitality, the white label hotel operator in Europe. The hotel offers 343 appartments and 104 hotel rooms, which is a great mix for long business stays or short city trips to the city of Zurich. The location of the hotel is in between the city centre (15 minutes) and Zurich international airport (10 Minutes). Our guests are able to enjoy the fitness area, Italian restaurant LUIGIA, the inner courtyard, two bars and a rooftop terrace.
Job Responsibility:
Welcome and acknowledge all guests according to company standards
anticipate and address guests' service needs
thank guests with genuine appreciation
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
Process all payment types such as room charges, cash, checks, debit, or credit
Process all check-outs including resolving any late and disputed charges
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Supply guests with directions and information regarding property and local areas of interest
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
Complete designated cashier and closing reports in the computer system
Count bank at the beginning and end of shift
Balance and drop receipts according to accounting specifications
Organizing all end of date tasks to be able to run the night audit
Requirements:
Preferred knowledge about Radisson and ideally with the Emma PMS system
Enthusiasm & a true team player
Service oriented
A valid residence and working permit for Switzerland is required
English and German speaking
Willing to work night shifts, including weekends & festive days
What we offer:
Free parking
discounted hotel rates
25 holiday days based on a full time contract
Cycas smiles Reward & Celebration program
guidance and training possibilities
A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self