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Join our Wandsworth accommodation service as a Day Concierge and be right at the centre of the day-to-day running of the building. This is hands-on, front-of-house work where you’ll be the first face people see and the steady presence that keeps things running smoothly. From managing access and responding to day-to-day issues, to working with colleagues, contractors and partner agencies, you’ll play a key role in creating a safe, calm and well-run environment where people can begin to settle and move forward.
Job Responsibility
Be the first face people see and the steady presence that keeps things running smoothly
Managing access and responding to day-to-day issues
Working with colleagues, contractors and partner agencies
Creating a safe, calm and well-run environment
Working alongside people experiencing homelessness and multiple disadvantage, building professional, respectful relationships while maintaining clear boundaries
Practical problem-solving with people skills
Requirements
You’re friendly and approachable, confident speaking to a range of people and making them feel welcome
You’ve got a natural sense of responsibility and can stay calm and professional in a busy environment
You’re willing to learn, open to feedback and ready to build your skills in a frontline service
You’re organised and practical, able to manage day-to-day tasks and respond to issues as they come up
You take pride in your work and are happy to help keep the service safe, tidy and running smoothly
What we offer
A salary increase after successfully completing six month's probationary period
A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
Staff Health Cash Plan and discounts scheme
Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work