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Day Concierge

United Kingdom, Wandsworth Employment contract 28860.00 GBP / Year · Job Posted July 03, 2026
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Job Description

Join our Wandsworth accommodation service as a Day Concierge and be right at the centre of the day-to-day running of the building. This is hands-on, front-of-house work where you’ll be the first face people see and the steady presence that keeps things running smoothly. From managing access and responding to day-to-day issues, to working with colleagues, contractors and partner agencies, you’ll play a key role in creating a safe, calm and well-run environment where people can begin to settle and move forward.

Job Responsibility

  • Be the first face people see and the steady presence that keeps things running smoothly
  • Managing access and responding to day-to-day issues
  • Working with colleagues, contractors and partner agencies
  • Creating a safe, calm and well-run environment
  • Working alongside people experiencing homelessness and multiple disadvantage, building professional, respectful relationships while maintaining clear boundaries
  • Practical problem-solving with people skills

Requirements

  • You’re friendly and approachable, confident speaking to a range of people and making them feel welcome
  • You’ve got a natural sense of responsibility and can stay calm and professional in a busy environment
  • You’re willing to learn, open to feedback and ready to build your skills in a frontline service
  • You’re organised and practical, able to manage day-to-day tasks and respond to issues as they come up
  • You take pride in your work and are happy to help keep the service safe, tidy and running smoothly

What we offer

  • A salary increase after successfully completing six month's probationary period
  • A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
  • 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
  • A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
  • Staff Health Cash Plan and discounts scheme
  • Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

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