Datacenter Security Operations Manager Job at Microsoft Corporation (Stavanger)

Datacenter Security Operations Manager

As a Datacenter Security Operations Manager in CO+I Physical Security, you will ...

Location

United States , San Antonio

Salary:

96500.00 - 188400.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

4+ years' experience in Security Program or Program Management or related field
4+ years' experience in critical environments such as data centers, banks, power grids, or similar complex structures
Ability to meet Microsoft, customer and/or government security screening requirements
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
This position requires verification of US Citizenship to meet federal government security requirements

Job Responsibility

Oversee the implementation of physical security policies and procedures at applicable datacenters
Performs analysis to detect security threats, alerts, or risks and escalates to critical incident response team and/or external authorities
Implements security protocols to support the physical protection of company personnel and assets
Delivers and maintains security programs in areas of responsibility
Partner with datacenter operations, security systems and other Microsoft stakeholders
Continuously improve the efficiency and maturity of the overall physical security program
Receive escalations/notifications of physical security and business impacting events and appropriately triage
On-call 24x7x365 and will travel periodically as planned or unplanned within or outside of assigned city/metropolitan area
Contributes to collaborative efforts with stakeholders to support security capabilities
Supports risk identification for datacenter insecurity and security disruption

Fulltime

Data Center Security Operations Manager

Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft’s cloud...

Location

Austria , Vienna

Salary:

90000.00 EUR / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a security or management related discipline, or equivalent experience
3+ years managing people
Demonstrated capability to oversee delivery of physical security services to Microsoft data center security operations, including oversight of contract guard operations, alarm investigation and incident reporting
Demonstrated capability to evaluate and drive continuous improvement of contract guard operations through the use of key performance indicators
Demonstrated capability to coordinate with local emergency services to develop, maintain and practice/test cross-functional emergency response procedures
Demonstrated capability to assess and communicate risk and mitigation strategies to non-security audiences
Ability to meet Microsoft, customer and/or government security screening requirements, including passing the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Job Responsibility

Oversee the implementation of physical security policies and procedures
Partner with datacenter operations, security systems and other Microsoft stakeholders to ensure secure and continuous operations
Continuously improve the efficiency and maturity of the overall physical security program at Microsoft datacenters
Demonstrate and promote a Microsoft culture within the workplace
Partner with vendor guard force management at site to drive a training objective
Function as a physical security subject matter expert
Partner and collaborate closely with regional peer leaders and stakeholders
Ensure the operations team and all related security vendors successfully represent Microsoft during internal, external and customer audits
Provide a holistic security program (end-to-end) approach to oversight
Facilitate and support field site visits to assess the state and health of physical security

Fulltime

Datacenter Operations Manager

In alignment with our Microsoft values, we are committed to cultivating an inclu...

Location

United Arab Emirates , Ajman

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree or equivalent AND 5+ years’ experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
3+ years’ experience in leading a diverse, technical team
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Job Responsibility

Deliver success through empowerment and accountability by modeling, coaching, and caring
Live our culture, embody our values, and practice our leadership principles
Define team objectives and outcomes, enable success across boundaries, and help the team adapt and learn
Attract and retain great people, know everyone’s capabilities and aspirations, and invest in the growth of others
Document and drive alignment on dependencies, supplier contracts, success metrics, resource readiness, operational, supportability, and manageability criteria
Review Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and Objectives & Key Results (OKRs) and provide input to improve or increase efficiency across IT and Critical Environment (CE) services
Partner cross-functionally to support global and regional initiatives (e.g., environmental health and safety, risk assessments, certifications)
Manages/supports alignment to budget of the Data Center and makes tradeoff decisions to adhere to sound fiscal practices
Support budget planning and forecasting demand costs, driving awareness among business leaders on implications of service management issues and negotiating to win resources of costs, risks, and team leads as required
Plan and work with business partners when executing their requirements to maintain adherence to datacenter availability, safety, and security

What we offer

Trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications

Fulltime

Datacenter Operations Manager

In alignment with our Microsoft values, we are committed to cultivating an inclu...

Location

Netherlands , Schiphol

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent AND 5+ years’ experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
3+ years’ people manager experience, leading a diverse, technical team
Ability to meet Microsoft, customer and/or government security screening requirements
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Job Responsibility

Deliver success through empowerment and accountability by modeling, coaching, and caring
Live our culture, embody our values, and practice our leadership principles
Define team objectives and outcomes, enable success across boundaries, and help the team adapt and learn
Attract and retain great people, know everyone’s capabilities and aspirations, and invest in the growth of others
Document and drive alignment on dependencies, supplier contracts, success metrics, resource readiness, operational, supportability, and manageability criteria
Review Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and Objectives & Key Results (OKRs) and provide input to improve or increase efficiency across IT and Critical Environment (CE) services
Partner cross-functionally to support global and regional initiatives (e.g., environmental health and safety, risk assessments, certifications)
Manages/supports alignment to budget of the Data Center and makes tradeoff decisions to adhere to sound fiscal practices
Support budget planning and forecasting demand costs, driving awareness among business leaders on implications of service management issues and negotiating to win resources of costs, risks, and team leads as required
Plan and work with business partners when executing their requirements to maintain adherence to datacenter availability, safety, and security

What we offer

Trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications

Fulltime

Data Center Security Operations Manager

Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft’s cloud...

Location

Austria , Vienna

Salary:

90000.00 EUR / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Demonstrated Capability To: Oversee deliver of physical security services to Microsoft data center security operations, including oversight of contract guard operations, alarm investigation and incident reporting and coordination with regional security disciplinary specialists on projects, expansions and other security-related efforts
Evaluate and drive continuous improvement of contract guard operations through the use of key performance indicators and collaborative improvement plans
Close coordination with security vendor management to ensure continuous improvement of security team skills through targeted training, practical exercises and the documentation and application of lessons-learned
Coordination with local emergency services in an effort to develop, maintain and practice/test cross-functional emergency response procedures for the datacenters
Assess and communicate risk and mitigation strategies to non-security audiences, supporting operational needs and maintaining security compliance
Travel not expected to exceed 10-15% of the time
Bachelor’s degree in a security or management related discipline, or equivalent experience
experience applicable to target role/level, including 3+ years managing people

Job Responsibility

Oversee the implementation of physical security policies and procedures, ensuring Microsoft’s physical security vendor has the resources and information to deliver physical security services that exceed Microsoft and customer requirements to protect people, information and critical infrastructure
Partner with datacenter operations, security systems and other Microsoft stakeholders to ensure secure and continuous operations while maintaining a One Team, One Microsoft environment
Continuously improve the efficiency and maturity of the overall physical security program at Microsoft datacenters, seeking data and recommending strategies and ideas to reduce churn, optimize resources, implement creative solutions to problems, scale, automate and simplify process whenever possible
Demonstrate and promote a Microsoft culture within the workplace that supports the ability to attract, develop and retain talent
deliver results through teamwork
role model our Microsoft values with a passion for diversity and inclusion
Partner with vendor guard force management at site to drive a training objective of providing enhanced industry leading and ‘certified’ dedicated Datacenter Security Protection Professionals (ex: Corporate/ASIS/DCPRO certifications)
Function as a physical security subject matter expert who can operate on their own and represent the overall (multi-disciplinary) regional physical security team
Partner and collaborate closely with regional peer leaders and stakeholders, focused on maintaining a One Team, One Microsoft environment
As the on-site COF representative, ensure the operations team and all related security vendors successfully represent Microsoft during internal, external and customer audits for all COF teams (EH&S, EGRC, etc)

Fulltime

Datacenter IT Operations Manager

As a Microsoft Datacenter IT Operations Manager (ITOM), you lead and manage a te...

Location

Finland , Helsinki

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Experience managing physical operations in an IT and/or Critical Environment infrastructure
Willingness to work flexible hours, non-business hours, or other scenarios required by rhythm of the business
Experience directing, supervising, or coordinating teams and/or third‑party vendors or contractors
Valid driver’s license
Ability to meet Microsoft, customer and/or government security screening requirements
Must pass the Microsoft Cloud background check

Job Responsibility

Empowering a culture of safety, security, and compliance in all aspects of datacenter activities
Leading and managing a team of high-performing individual contributors and their ongoing talent development
Managing and overseeing datacenter site services, logistics, and deployment
Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels
Analyzing production operations and initiate corrective actions to ensure operational stability
Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion
Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success
Embody our culture and values

Fulltime

Edge Site Operations Datacenter Program Manager

In alignment with our Microsoft values, we are committed to cultivating an inclu...

Location

Saudi Arabia , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

2+ experience with IT-related projects and/or program management
2+ years’ experience with operations in a physical IT and/or Critical Environment infrastructures (e.g. Production datacenter, pre-production lab, etc.)
Ability to meet Microsoft, customer and/or government security screening requirements
College degree, certification(s) or equivalent work experience
At least two years’ experience working across teams of multiple disciplines and collaborating with diverse, technical workforces
Knowledge of Internet WAN topologies, with the ability to interpret infrastructure cabling floor plans and rack face diagrams (RFD)
Familiarity with various infrastructure cabling used in production datacenter environments
Familiarity with Optical Distribution Frame (ODF), Meet Me Rooms (MMR) and acquainted with Optical/DWDM systems
Knowledge of physical Enterprise-class IT infrastructures
Experience working with operational ticketing systems

Job Responsibility

Working across your partner teams, who support contracting, deployment signaling, finance, engineering, security, design and build, and compliance to ensure seamless site operation
Developing and maintaining relationships with leased facility landlord(s), IT service providers, and partner support teams
Assuming accountability for planning and monitoring of all physical infrastructure resources required to provide capacity
Providing quality control for your datacenter-wide IT maintenance support activities across multiple service lines
Being the primary point of contact for response to major incidents at your datacenter(s) and participating in proactive and timely resolution of such major incidents impacting MS Cloud services
Implementing and overseeing all security, assurance, disaster recovery, and compliance policies for your datacenters to ensure all local systems meet requirements supplied by Microsoft internal security and compliance teams
Contributing to regional and global improvement programs as required
Assisting with the review, reconciliation, and approval of OPEX + CAPEX budgets, allocation of spend, and management of vendor resourcing models
Responsible for ensuring the accuracy of datacenter information and Point of Contact (PoC) listings within all applicable tooling

Fulltime

Datacenter IT Operations Manager

As a Microsoft Datacenter IT Operations Manager (ITOM), you lead and manage a te...

Location

United States , Fayetteville

Salary:

127600.00 - 229200.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Qualification or equivalent AND 6+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience
1+ year(s) people management experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Job Responsibility

Empowering a culture of safety, security, and compliance in all aspects of datacenter activities
Leading and managing a team of high-performing individual contributors and their ongoing talent development
Managing and overseeing datacenter site services, logistics, and deployment
Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels
Analyzing production operations and initiate corrective actions to ensure operational stability
Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion
Learn, live, and coach the One Microsoft culture and values
Lead through change by bringing clarity, generating energy, and delivering success

Fulltime

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Datacenter Security Operations Manager

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