CrawlJobs Logo

Datacenter Security Business Operations Director

https://www.microsoft.com/ Logo

Microsoft Corporation

Location Icon

Location:
United States , Redmond

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

130900.00 - 277200.00 USD / Year

Job Description:

Datacenter Physical Security (DCPS) is an organization within the Cloud Operations and Innovation (CO+I) team. We are looking for a Datacenter Security Business Operations Director to be responsible for delivering physical security strategy, operations, and risk management across Microsoft’s global datacenter footprint. Datacenter Physical Security is an integrated part of the CO+I organization and serves as the accountable function for end-to-end physical security outcomes supporting Microsoft’s cloud infrastructure delivery and operations. This role reports directly to the Senior Director of Datacenter Global Security Programs and is responsible for enabling connected, scalable, and repeatable business operations across the DCPS portfolio. The Datacenter Security Business Operations Director will work collaboratively across CO+I and the broader Microsoft enterprise, including finance, procurement, supply chain, legal, and security operations, to align strategy, funding, contracting, and execution. The role partners closely with program managers across CO+I to mature business processes, drive operational rigor, and support efficient growth at scale. The position also plays a critical role in managing and optimizing large security vendor relationships and contracts, ensuring alignment with CO+I objectives, financial discipline, risk management, and performance outcomes, while maintaining a strong customer-centric mindset focused on enabling secure, reliable cloud operations.

Job Responsibility:

  • Own and mature the global Datacenter Physical Security business operations function, establishing scalable operating models, governance, and accountability across regions and programs
  • Lead end-to-end security OPEX financial management including annual planning, quarterly forecasting, variance analysis, and executive-level financial reporting
  • Drive processing, tracking, and reconciliation of large volumes of security procurement requests, supplemental purchase orders, and vendor spend to ensure accuracy, timeliness, and financial integrity
  • Partner with finance, procurement, and staffing strategy teams to align funding models, vendor budgets, and resourcing plans with approved security priorities
  • Oversee global supplier financial governance, including invoice validation, spend controls, contract alignment, and issue resolution across large, complex vendor accounts
  • Establish and maintain supplier performance scorecards, risk indicators, and service metrics to support operational continuity, cost optimization, and leadership decision making
  • Lead scalable workforce planning for vendor-based resources, variable labor, and programmatic capacity needs, ensuring efficient allocation and utilization
  • Support fixed headcount planning and resource optimization in partnership with security leadership and central workforce planning teams
  • Own the Datacenter Physical Security rhythm of business, including planning cycles, budget reviews, operational reviews, OKRs, KPIs, and executive readouts
  • Build and sustain business analytics, dashboards, and reporting systems that replace manual processes and provide consistent, actionable insights
  • Ensure data quality, consistency, and governance across financial, procurement, supplier, and performance reporting
  • Leverage tools such as SharePoint, Power Automate, and Power Apps to enable automation, workflow efficiency, and self-service reporting within a lean team model
  • Manage and develop a specialized business operations team, including finance, procurement, analytics, budget, and supplier assurance managers, through coaching, performance management, and capability development
  • Act as a trusted operational partner to Datacenter Physical Security leadership by translating strategy into executable plans, measurable outcomes, and sustained operational discipline

Requirements:

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience
  • 6+ years management (e.g., people, project, process, vendor, change) experience
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • This position requires verification of US Citizenship to meet federal government security requirements
  • Master's Degree in Business, Operations, Finance, or related field AND 12+ years experience program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 15+ years experience in program management , process management, or process improvement OR equivalent experience
  • 8+ years people management experience
  • Experience managing procurement orders, budget cycles, and resourcing strategies in a complex organization
  • Experience leading large, cross-functional programs across multiple teams and stakeholders
  • Experience supporting global business operations and large vendor ecosystems
  • Experience driving operational rigor, financial discipline, and scalable business processes

Additional Information:

Job Posted:
February 07, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Datacenter Security Business Operations Director

Director, North America Infrastructure Operations & Reliability

Alimentation Couche-Tard (Circle K) seeks a highly experienced, driven, and dyna...
Location
Location
United States of America , Tempe
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 10 years of demonstrated progressively responsible experience and successful Infrastructure and operations management of distributed global platforms
  • Strong ability to identify needs, take initiative, and prioritize work efforts, balancing operational tasks with longer-term strategic security efforts
  • Proven success in establishing key performance indicators, metrics, and focus to drive operational / service delivery best practices
  • Meticulous planning skills with a balance of risk management and efficient execution
  • Establish and balance priorities between new initiatives and sustaining operations engineering work
  • Ability to establish and maintain trust and rapport with the team and external constituents
  • Experience leading and developing multiple team members and managed service providers
  • Strong knowledge and understanding of infrastructure operations and reliability best practices in a high-volume and critical production service environment
  • Experience managing vendor relationships for all infrastructure services and solutions and reviewing vendor contracts, statements of work, and related documents
  • Experience in DevOps and Infrastructure and Application migration to cloud
Job Responsibility
Job Responsibility
  • Lead a multi-disciplinary North America focused team, in close partnership with managed service providers, to establish roadmaps and successful implementation of technology standards, including hosting, network, storage, workplace, desktop, and other datacenter infrastructure
  • Build strong relationships with company leaders and departments across the organization to understand the business, share knowledge, and foster a collaborative, supportive environment when recommending technology solutions to meet business objectives
  • Partner with cybersecurity and risk management teams to ensure the infrastructure meets security requirements and evolves over time to meet changing needs and best practices
  • Cloud Migration & DevOps: Drive application migration to the cloud, embedding DevOps and observability tooling to enhance delivery and monitoring
  • Implement Observability best practices and tooling to monitor the effectiveness of the delivery of application and infrastructure services
  • Working close with the Operational Resiliency team, develop and implement infrastructure disaster recovery protocols to minimize disruption to business operations in the event of emergency situations
  • Develop and report on relevant KPIs and metrics to drive operational maturity, improved customer experience, and aid in transparency and understanding across the business of the infrastructure organization’s contributions to the business
  • Strong focus on leadership and development of team members and extended team members of managed service partners. Ensuring professional growth, setting direction/priorities, delegating tasks, resolving conflicts, and fostering a winning culture with high-performance oriented team members
  • Fulltime
Read More
Arrow Right

Director, North America Infrastructure Operations & Reliability

Alimentation Couche-Tard (Circle K) seeks a highly experienced, driven, and dyna...
Location
Location
United States of America , Tempe
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 10 years of demonstrated progressively responsible experience and successful Infrastructure and operations management of distributed global platforms
  • strong ability to identify needs, take initiative, and prioritize work efforts, balancing operational tasks with longer-term strategic security efforts
  • proven success in establishing key performance indicators, metrics, and focus to drive operational/service delivery best practices
  • meticulous planning skills with a balance of risk management and efficient execution
  • establish and balance priorities between new initiatives and sustaining operations engineering work
  • ability to establish and maintain trust and rapport with the team and external constituents
  • experience leading and developing multiple team members and managed service providers
  • strong knowledge and understanding of infrastructure operations and reliability best practices in a high-volume and critical production service environment
  • experience managing vendor relationships for all infrastructure services and solutions and reviewing vendor contracts, statements of work, and related documents
  • experience in DevOps and Infrastructure and Application migration to cloud
Job Responsibility
Job Responsibility
  • Lead a multi-disciplinary North America focused team, in close partnership with managed service providers, to establish roadmaps and successful implementation of technology standards, including hosting, network, storage, workplace, desktop, and other datacenter infrastructure
  • build strong relationships with company leaders and departments across the organization to understand the business, share knowledge, and foster a collaborative, supportive environment when recommending technology solutions to meet business objectives
  • partner with cybersecurity and risk management teams to ensure the infrastructure meets security requirements and evolves over time to meet changing needs and best practices
  • drive application migration to the cloud, embedding DevOps and observability tooling to enhance delivery and monitoring
  • implement observability best practices and tooling to monitor the effectiveness of the delivery of application and infrastructure services
  • work closely with the Operational Resiliency team, develop and implement infrastructure disaster recovery protocols to minimize disruption to business operations in the event of emergency situations
  • develop and report on relevant KPIs and metrics to drive operational maturity, improved customer experience, and aid in transparency and understanding across the business of the infrastructure organization’s contributions
  • strong focus on leadership and development of team members and extended team members of managed service partners
  • ensure professional growth, setting direction/priorities, delegating tasks, resolving conflicts, and fostering a winning culture with high-performance-oriented team members
What we offer
What we offer
  • Reasonable accommodation under the terms of the ADA and certain state or local laws
Read More
Arrow Right

Critical Environment Operations Director

Microsoft’s Cloud Infrastructure and Operations (MCIO) is the engine that powers...
Location
Location
United States , Fayetteville
Salary
Salary:
140200.00 - 277200.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Qualification or equivalent AND 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience
  • 3+ years of people management experience
Job Responsibility
Job Responsibility
  • Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations
  • Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services
  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters
  • Maximize Critical Environment (CE) availability to ensure optimal operational efficiency
  • Reduce high-impact and human-error Critical Environment (CE) incidents year over year
  • Deliver on cost/energy efficiency initiatives
  • Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
  • Establish and enhance working relationships and engagement with our Engineering Groups (EGs), and business partners
  • Work with regional and global peers to share and build practices across the entire datacenter portfolio
  • Fulltime
Read More
Arrow Right

Sales Account Manager France

The Sales Account Manager is a dynamic, focused, ambitious sales professional wi...
Location
Location
France , Marcoussis
Salary
Salary:
Not provided
data4group.com Logo
DATA4 Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s or Master’s degree in Business, Engineering, IT, or related field
  • 3–7+ years in B2B sales, account management, or technical commercial roles
  • Experience in datacenter, telecom, cloud, or IT infrastructure environments
  • Understanding datacenter environments (power, cooling, connectivity, security)
  • Knowledge of cloud, telecom, or IT infrastructure ecosystems
  • Excellent communication and negotiation skills
  • Customer‑centric mindset and proactive problem‑solving ability
  • Ability to manage multiple stakeholders and deadlines
  • Advanced Word and PowerPoint skills. Competent Excel skills
  • Must be fluent in French and English
Job Responsibility
Job Responsibility
  • Responsible for nurturing long-term relationships with an assigned customer portfolio, ensuring continuous business development through service excellence and structured commercial support
  • Build and maintain strong relationships with key contacts across customer organizations
  • Act as the primary commercial interface for assigned accounts
  • Lead commercial negotiations and coordinate technical inputs
  • Identify upsell and cross‑sell opportunities
  • Support capacity planning and deployment execution
  • Coordinate internally with engineering, operations, and customer success teams
  • Monitor SLA performance, operational KPIs, invoicing statement between Data4 finance team and customers, and customer satisfaction with the Customer Service Manager team
  • Maintain accurate CRM updates, forecasts, and reports
  • Sourcing of transactions on a direct-to-customer basis and brokerage channels
Read More
Arrow Right

Senior Director of Data Center Operations

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our c...
Location
Location
United States , Fauquier County
Salary
Salary:
140200.00 - 277200.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Qualification or equivalent AND 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience
  • 3+ years people management experience
  • Active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph
  • Must pass Microsoft Cloud background check upon hire/transfer and every two years thereafter
  • Verification of U.S. citizenship
Job Responsibility
Job Responsibility
  • Empowering a culture of safety, security, and compliance, respect, integrity, and accountability in all aspects of datacenter activities
  • Accountability for the ongoing IT and Critical Environment (CE) support for all service lines ensuring the on-time and defect-free delivery of customer capacity within our SLA commitments
  • Responsibility for the planning and delivery of all supporting physical infrastructure, logistics, and the resources required to meet anticipated growth
  • Financial management of portfolio including the development of detailed budgets, forecasts, and management of operational and capital spend
  • Management and oversight of all vendor/partner contracts and relationships including leased-facility landlords, IT and CE service providers, and other support teams
  • Overseeing secure and compliant logistics, asset destruction, and asset management services and programs across the AGC DC Ops portfolio
  • Overseeing AGC datacenter service engineering focused on optimizing IT services’ time on task and resolving blocked tickets with AGC product/software engineering groups
  • Regularly meeting with AGC customers to present AGC and datacenter capabilities, services, and concepts of operations for either approval or security compliance review purposes
  • Delivering learning and development and training programs for your AGC DC Ops staff
  • Overseeing an AGC datacenter controls systems engineering program that incorporates and ensures compliant patching in accordance with Microsoft and customer requirements
  • Fulltime
Read More
Arrow Right
New

Critical Environment Operations Director

Microsoft’s Cloud Operations & Innovation (CO+I) organization is the engine that...
Location
Location
United States , San Antonio
Salary
Salary:
140200.00 - 277200.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Qualification or equivalent AND 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
  • 3+ years of people management experience
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Job Responsibility
Job Responsibility
  • Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations
  • Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services
  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters
  • Maximize Critical Environment (CE) availability to ensure optimal operational efficiency
  • Reduce high-impact and human-error Critical Environment (CE) incidents year over year
  • Deliver on cost/energy efficiency initiatives
  • Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
  • Establish and enhance working relationships and engagement with our Engineering Groups (EGs), and business partners
  • Work with regional and global peers to share and build best practices across the entire datacenter portfolio
  • Embody our culture and values
  • Fulltime
Read More
Arrow Right

Senior Director, Cloud & Platform Services

The Senior Director of Cloud & Platform Services is a strategic technology execu...
Location
Location
United States , Boston
Salary
Salary:
199513.60 - 319207.20 USD / Year
childrenshospital.org Logo
Boston Children's Hospital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Computer Science or related field
  • 10+ years of experience, including 5–7 years in leadership roles
  • Expertise in cloud computing, platform services, and modern infrastructure, including governance, security, and operations
  • Prior experience leading a cloud transformation process within a large, highly complex organization
  • Broad knowledge of networking, unified communications, datacenter/hosting, and mobility technologies
  • Strong strategic thinking and ability to translate business needs into technology strategy
  • Experience with governance, risk, compliance, and service lifecycle management
  • Proven ability to lead cross-functional alignment and decision-making
  • Strong financial acumen, including investment planning and cost optimization
  • Executive communication skills and ability to influence senior stakeholders
Job Responsibility
Job Responsibility
  • Define and execute enterprise strategy, vision, and multi-year roadmap for cloud and platform services
  • Establish and govern the cloud operating model, including policies, standards, financial management, and risk controls
  • Provide executive oversight of core platforms, including network services, unified communications, datacenter operations, and connectivity infrastructure
  • Partner with cybersecurity, architecture, application, and operations leaders to ensure security, compliance, performance, and interoperability
  • Lead governance and investment planning, including capacity strategy, modernization, and vendor alignment
  • Drive adoption of standardized cloud and platform services to reduce fragmentation and improve user experience
  • Oversee financial transparency and cost optimization, including budgeting and consumption models
  • Ensure clarity and cohesion across infrastructure services, including networking, collaboration, mobility, and hosting
  • Collaborate with facilities and real estate stakeholders on technology infrastructure planning (e.g., cabling, IDF/MDF, connectivity)
  • Lead vendor and partner strategy across cloud and platform ecosystems
What we offer
What we offer
  • flexible schedules
  • affordable health, vision and dental insurance
  • child care and student loan subsidies
  • generous levels of time off
  • 403(b) Retirement Savings plan
  • Pension
  • Tuition and certain License and Certification Reimbursement
  • cell phone plan discounts
  • discounted rates on T-passes
  • Fulltime
Read More
Arrow Right

Senior Director, Global Material Planning

Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft’s core ...
Location
Location
United States , Atlanta, GA, Redmond, WA, San Antonio, TX, Phoenix, AZ or Washington, DC
Salary
Salary:
130900.00 - 277200.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Supply Chain, Engineering, Data Analytics, Business Operations, Finance, or related field AND 10+ years experience in data science/analytics, engineering, industrial engineering, supply chain, operations, or project management with a supply chain or operations field
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • 6+ years people management experience
  • Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 15+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, Sales & Operations Planning, material requirement planning systems and tools, quantitative & qualitative analysis in cross functional or organizational enterprise environment
  • OR Master's Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 12+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, Sales & Operations Planning, material requirement planning systems and tools, quantitative & qualitative analysis in cross functional or organizational enterprise environment
Job Responsibility
Job Responsibility
  • Define and implement global material planning strategy aligned with business growth and supply chain objectives
  • Develop governance frameworks for demand planning, supply planning, and inventory optimization across regions
  • Oversee Sales & Operations Planning (S&OP) processes to balance demand and supply effectively
  • Lead global planning transformation initiatives, including digital tools and advanced analytics adoption
  • Ensure material availability for datacenter builds and critical infrastructure projects
  • Drive standardization of planning processes, parameters, and KPIs across all regions
  • Identify and mitigate supply risks, ensuring timely communication to stakeholders
  • Deliver planning outputs such as monthly reviews, supply plans, inventory status reports, and risk dashboards
  • Monitor global inventory health and implement strategies to reduce excess and obsolescence
  • Partner with sourcing, supplier management, finance, and logistics teams to align supply plans with capacity and lead times
  • Fulltime
Read More
Arrow Right