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We are seeking a motivated and detail-oriented individual to join our team in Virginia, US as a Datacenter Operations Engineer. In this role, you will be responsible for supporting the day-to-day operations of our datacenter infrastructure, ensuring its reliability, availability, and performance. You will work closely with a global team of senior engineers and technicians to maintain and troubleshoot datacenter equipment, deploy new hardware and software, and assist with monitoring and documentation tasks. This is an excellent opportunity for an individual who is passionate about datacenter operations and wants to develop their skills in a fast-paced and varied environment.
Job Responsibility:
Assist in the maintenance and support of datacenter infrastructure, including servers, NAS systems, networking devices, Wifi AP's and power distribution units (PDUs)
Collaborate with senior engineers to deploy new hardware and software
Perform routine equipment inspections and daily maintenance tasks
Inventory management - asset tag equipment and keep track of repairs
Monitor datacenter performance metrics, including temperature, power consumption, and network connectivity
Assist in troubleshooting and resolving hardware and software issues
Contribute to the improvement of operational procedures and documentation
Collaborate with vendors and service providers to coordinate equipment repairs and maintenance activities
Support datacenter security protocols, including physical access control, monitoring, and incident response procedures
Stay updated on industry trends, emerging technologies, and best practices
Requirements:
2 to 3 years experience in an IT support role
Strong understanding of datacenter infrastructure components, including servers, storage systems, networking devices, and PDUs
Proficiency in Linux and Mac OSx operating systems, including command-line interfaces and system administration tasks
Basic knowledge of network protocols and technologies, including TCP/IP, VLANs, routing, and switching
Strong analytical and problem-solving skills
Excellent communication and collaboration skills
Proactive, with a strong attention to detail and ability to prioritize tasks
Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience) desirable
Nice to have:
Experience with android and iOS
Scripting in Bash, Ansible or similar
Prior use of Jira, Confluence and Google workspace
Familiarity with datacenter operations best practices, such as equipment installation, cabling, power distribution, cooling, and environmental monitoring
Some experience with virtualization technologies (e.g., VMware, Proxmox) and server hardware (e.g., Dell, HP)
What we offer:
Market competitive Health Insurance plan
Enrolment in the BrowserStack Equity program
Unlimited Time Off
Remote-First work environment that allows our people to work from anywhere in the state of their residence
Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, wellbeing