CrawlJobs Logo
Microsoft Corporation Logo Microsoft Corporation · IT - Administration

Datacenter IT Operations Manager

United States, Fayetteville 127600.00 - 229200.00 USD / Year · Job Posted May 04, 2026
Apply Position
Job Link Share

Job Description

As a Microsoft Datacenter IT Operations Manager (ITOM), you lead and manage a team of individual contributors as well as overseeing data center site services and logistics. This role will give you an opportunity to lead highly effective team. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I ITOM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Job Responsibility

  • Empowering a culture of safety, security, and compliance in all aspects of datacenter activities
  • Leading and managing a team of high-performing individual contributors and their ongoing talent development
  • Managing and overseeing datacenter site services, logistics, and deployment
  • Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels
  • Analyzing production operations and initiate corrective actions to ensure operational stability
  • Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion
  • Learn, live, and coach the One Microsoft culture and values
  • Lead through change by bringing clarity, generating energy, and delivering success

Requirements

  • High School Qualification or equivalent AND 6+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience
  • 1+ year(s) people management experience
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Nice to have

  • Enterprise-level Experience in managing large-scale and complex projects/programs
  • Working knowledge of audit and compliance requirements in a large global enterprise
  • Problem-solving skills, analytical capabilities, data analysis, and attention to detail
  • Verbal and written communication and organization skills
  • College or university degree in Electrical/Mechanical Engineering, Computer Science, Telecommunications, or equivalent experience
Microsoft Corporation - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Datacenter IT Operations Manager

8 matching positions

Datacenter IT Operations Manager

As a Microsoft Datacenter IT Operations Manager (ITOM), you lead and manage a te...
Location
Location
Finland , Helsinki
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience managing physical operations in an IT and/or Critical Environment infrastructure
  • Willingness to work flexible hours, non-business hours, or other scenarios required by rhythm of the business
  • Experience directing, supervising, or coordinating teams and/or third‑party vendors or contractors
  • Valid driver’s license
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Must pass the Microsoft Cloud background check
Job Responsibility
Job Responsibility
  • Empowering a culture of safety, security, and compliance in all aspects of datacenter activities
  • Leading and managing a team of high-performing individual contributors and their ongoing talent development
  • Managing and overseeing datacenter site services, logistics, and deployment
  • Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels
  • Analyzing production operations and initiate corrective actions to ensure operational stability
  • Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion
  • Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success
  • Embody our culture and values
  • Fulltime
Read More
Arrow Right

Datacenter IT Operations Manager

As a Microsoft Datacenter IT Operations Manager (ITOM), you lead and manage a te...
Location
Location
United States , Mount Pleasant
Salary
Salary:
102600.00 - 202800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Qualification or equivalent AND 3+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Job Responsibility
Job Responsibility
  • Empowering a culture of safety, security, and compliance in all aspects of datacenter activities
  • Leading and managing a team of high-performing individual contributors and their ongoing talent development
  • Managing and overseeing datacenter site services, logistics, and deployment
  • Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels
  • Analyzing production operations and initiate corrective actions to ensure operational stability
  • Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion
  • Learn, live, and coach the One Microsoft culture and values
  • Lead through change by bringing clarity, generating energy, and delivering success
  • Embody our culture and values
  • Fulltime
Read More
Arrow Right

Datacenter It Operations Manager

As a Microsoft DATACENTER IT OPERATIONS MANAGER (ITOM), you lead and manage a te...
Location
Location
United States , Boydton
Salary
Salary:
102600.00 - 202800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Qualification or equivalent AND 3+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
  • This position requires verification of US Citizenship to meet federal government security requirements
  • This position may require passing a background check conducted through the CJIS criminal justice information system by authorized local, state, and/or federal agencies
  • Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 8+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 10+ years experience in critical environment infrastructures or working in physical IT infrastructures OR equivalent experience
  • 1+ year(s) people management experience
  • Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCMP
Job Responsibility
Job Responsibility
  • Empowering a culture of safety, security, and compliance in all aspects of datacenter activities
  • Leading and managing a team of high-performing individual contributors and their ongoing talent development
  • Managing and overseeing datacenter site services, logistics, and deployment
  • Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels
  • Analyzing production operations and initiate corrective actions to ensure operational stability
  • Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion
  • Learn, live, and coach the One Microsoft culture and values
  • Lead through change by bringing clarity, generating energy, and delivering success
  • Embody our culture and values
  • Fulltime
Read More
Arrow Right
New

Data Center IT Operations Manager

As a Microsoft Data Center IT Operations Manager (ITOM), you lead and manage a t...
Location
Location
Canada , Toronto
Salary
Salary:
89300.00 - 163200.00 CAD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Qualification or equivalent AND 3+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience
  • 3+ years’ experience managing physical operations in an IT and/or Critical Environment infrastructure
  • Ability to work flexible hours, non-business hours, or other scenarios required by rhythm of the business
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
  • Ability to obtain Reliability Status screening from a duly authorized department or agency of the Government of Canada
  • Five (5) years of continuous Canadian residency and must not have lived or worked outside of Canada for more than six (6) months during that time
Job Responsibility
Job Responsibility
  • Empowering a culture of safety, security, and compliance in all aspects of datacenter activities
  • Leading and managing a team of high-performing individual contributors and their ongoing talent development
  • Managing and overseeing datacenter site services, logistics, and deployment
  • Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels
  • Analyzing production operations and initiate corrective actions to ensure operational stability
  • Initiate and establish quality standards for the datacenter teams and manage those initiatives through to completion
  • Learn, live, and coach the One Microsoft culture and values
  • Lead through change by bringing clarity, generating energy, and delivering success
  • Embody our culture and values
  • Fulltime
Read More
Arrow Right

IT Operations Manager

IT Operations Manager (ITOM) role is clearly defined around owning IT project ex...
Location
Location
Indonesia , Jakarta
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • IT operations experience, preferably at an enterprise or hyperscale level data center)
  • ensuring stable deployments, rapid break-fix resolution, and consistently high system availability in alignment with strict Service Level Agreements (SLAs).
  • Proven ability to oversee round-the-clock (24×7) shift-based operations teams, ensuring continuous coverage, smooth shift handovers, effective workload distribution, and high-quality service delivery.
  • Demonstrated expertise in critical incident management and escalation, with the capability to lead high-severity incident response bridges, coordinate timely cross-team communications, expedite recovery efforts, and drive thorough Root Cause Analysis (RCA) documentation.t
  • Having knowledge of data center infrastructure and capacity planning, including oversight of large-scale deployment schedules, management of IT resource utilization (power, cooling, space), and effective coordination with facilities (critical environment) and engineering teams to optimize capacity without compromising performance.
  • Deep understanding of governance, compliance, and security in data center operations: adept at enforcing physical access controls and safety (EHS) protocols, ensuring all activities adhere to security policies, and maintaining rigorous documentation for audit readiness and SOP compliance.
  • Proficiency in monitoring and reporting on operational performance, including building and utilizing comprehensive dashboards and key performance indicators (KPIs) (e.g., uptime, ticket resolution, deployment progress, compliance metrics) to provide transparent operational visibility and clear executive-level reporting.
  • Proven leadership and people management abilities, with experience hiring, mentoring, and managing teams of managers, shift leads, and technicians in a high-pressure 24×7 environment
  • skilled in developing talent, driving process improvements, and fostering a high-performance, safety-conscious culture.
  • Exceptional cross-functional collaboration and communication skills, with a history of working closely with facilities (mechanical, electrical, EHS, security), engineering, project teams, and customers to ensure seamless coordination of data center operations and delivery across multiple disciplines.
Job Responsibility
Job Responsibility
  • Manage all IT Development and IT Operations within the datacenter and ensure stable execution of deployment, break-fix, and operational activities (IT workload) align with SLA requirements including EHS, Security and Availability
  • Operations & Service Delivery Management including working with DC Technician Manager to manage shift-based IT operations activities
  • Provide direct escalation management for IT incidents including incident response / escalation bridge leadership and RCA preparation
  • Infrastructure, Capacity & Deployment Oversight including managing deployment cadence and execution planning, managing resources and IT infrastructure within the facility, managing IT load / critical power allocation, reviewing capacity planning vs power/cooling constraints, and coordination with DCPM, CE, and engineering.
  • Governance, Compliance & Security including managing physical access requests to comply with Safety requirements, Datacenter rules, Security policies, and perform regular assessments & reporting for audit readiness and SOP adherence
  • Reporting & Operational Visibility by monitoring and manage reporting on site access and operations including Operational dashboards (tickets, SLA, deployment), Compliance, audit tracking, and executive reporting.
  • Team Leadership & People Management by leading and manage team of Managers individual contributors (technicians/IT staff) , driving safety, security, and compliance culture, and develop team capability and performance including Technicians workforce leadership, Trainings & readiness and Talent development pipeline
  • Cross-Functional Collaboration by work closely with Data Center Infrastructure Operation Team from Mechanical & Electrical, Government Relation, EHS team and Security team, and stake holders prior to Operation such as Engineering and Project team and Customers, to ensure seamless delivery across functions.
  • Fulltime
Read More
Arrow Right

Datacenter Operations Manager

In alignment with our Microsoft values, we are committed to cultivating an inclu...
Location
Location
United Arab Emirates , Ajman
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree or equivalent AND 5+ years’ experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
  • 3+ years’ experience in leading a diverse, technical team
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Job Responsibility
Job Responsibility
  • Deliver success through empowerment and accountability by modeling, coaching, and caring
  • Live our culture, embody our values, and practice our leadership principles
  • Define team objectives and outcomes, enable success across boundaries, and help the team adapt and learn
  • Attract and retain great people, know everyone’s capabilities and aspirations, and invest in the growth of others
  • Document and drive alignment on dependencies, supplier contracts, success metrics, resource readiness, operational, supportability, and manageability criteria
  • Review Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and Objectives & Key Results (OKRs) and provide input to improve or increase efficiency across IT and Critical Environment (CE) services
  • Partner cross-functionally to support global and regional initiatives (e.g., environmental health and safety, risk assessments, certifications)
  • Manages/supports alignment to budget of the Data Center and makes tradeoff decisions to adhere to sound fiscal practices
  • Support budget planning and forecasting demand costs, driving awareness among business leaders on implications of service management issues and negotiating to win resources of costs, risks, and team leads as required
  • Plan and work with business partners when executing their requirements to maintain adherence to datacenter availability, safety, and security
What we offer
What we offer
  • Trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications
  • Fulltime
Read More
Arrow Right

Data Center IT Operations Manager

As a Microsoft Datacenter IT Operations Manager (ITOM), you lead and manage a te...
Location
Location
United States , Quincy
Salary
Salary:
102600.00 - 202800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Qualification or equivalent AND 3+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
  • OR equivalent experience
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Microsoft Cloud Background Check
  • Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 8+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
  • OR High School Qualification or equivalent AND 10+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
  • OR equivalent experience
  • 1+ year(s) of people management experience
  • Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCMP
  • 3+ years' experience managing physical operations in an IT and/or Critical Environment infrastructure
Job Responsibility
Job Responsibility
  • Empowering a culture of safety, security, and compliance in all aspects of datacenter activities
  • Leading and managing a team of high-performing individual contributors and their ongoing talent development
  • Managing and overseeing datacenter site services, logistics, and deployment
  • Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels
  • Analyzing production operations and initiate corrective actions to ensure operational stability
  • Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion
  • Learn, live, and coach the One Microsoft culture and values
  • Lead through change by bringing clarity, generating energy, and delivering success
  • Embody our culture and values
What we offer
What we offer
  • Trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications
  • Fulltime
Read More
Arrow Right

Datacenter Operations Manager

In alignment with our Microsoft values, we are committed to cultivating an inclu...
Location
Location
Netherlands , Schiphol
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or equivalent AND 5+ years’ experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
  • 3+ years’ people manager experience, leading a diverse, technical team
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Job Responsibility
Job Responsibility
  • Deliver success through empowerment and accountability by modeling, coaching, and caring
  • Live our culture, embody our values, and practice our leadership principles
  • Define team objectives and outcomes, enable success across boundaries, and help the team adapt and learn
  • Attract and retain great people, know everyone’s capabilities and aspirations, and invest in the growth of others
  • Document and drive alignment on dependencies, supplier contracts, success metrics, resource readiness, operational, supportability, and manageability criteria
  • Review Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and Objectives & Key Results (OKRs) and provide input to improve or increase efficiency across IT and Critical Environment (CE) services
  • Partner cross-functionally to support global and regional initiatives (e.g., environmental health and safety, risk assessments, certifications)
  • Manages/supports alignment to budget of the Data Center and makes tradeoff decisions to adhere to sound fiscal practices
  • Support budget planning and forecasting demand costs, driving awareness among business leaders on implications of service management issues and negotiating to win resources of costs, risks, and team leads as required
  • Plan and work with business partners when executing their requirements to maintain adherence to datacenter availability, safety, and security
What we offer
What we offer
  • Trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications
  • Fulltime
Read More
Arrow Right