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Datacenter critical environment technician manager

https://www.microsoft.com/ Logo

Microsoft Corporation

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Location:
Canada , Quebec City

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

78500.00 - 146000.00 CAD / Year
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Job Description:

As a CO+I CETM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. This position is for night shift. Additionally, due to the nature of this role, the employee will be required to be available on-call as needed, including weekends, and holidays, to support operational needs.

Job Responsibility:

  • People Management: Model - Live our culture
  • Embody our values
  • Practice our leadership principles
  • Coach - Define team objectives and outcomes
  • Enable success across boundaries
  • Help the team adapt and learn
  • Care - Attract and retain great people
  • Know each individual’s capabilities and aspirations
  • Invest in the growth of others
  • Equipment and Systems Operations & Maintenance: Serve as an operations specialist one or more major area of operations (e.g., electrical, mechanical, controls, generators, and work on advanced tasks independently
  • Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work and generate reporting to identify outstanding and ongoing work orders
  • Safely and quickly respond to and lead an onsite incident response team for all abnormal conditions that impact operations and coordinate with other critical facilities professionals to perform corrective repairs
  • Guide, oversee, and perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for one or more disciplines and one or more types of equipment (e.g., electrical, mechanical, cooling systems) and escalate when appropriate
  • Critical Environment Culture: Understands, follows, ensures, and coaches team on safety and security requirements (e.g., job hazard assessments [JHAs], toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable manner in accordance with applicable policy.

Requirements:

  • High School Diploma, GED, or equivalent
  • 3+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience
  • 1+ year(s) experience directing, supervising, or managing others or leading a project
  • Ability to work night shift as well as on-call during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
  • Proficiency in both English and French
  • Ability to meet Microsoft, customer, and/or government security screening requirements (Microsoft Cloud Background Check, Reliability Status screening with the Government of Canada)
  • This job will require you to, among other things, occasionally climb ladders, frequently climb stairs and/or ramps, engage in prolonged standing, occasionally engage in lifting (up to 50lbs./22.5kg), occasionally engage in pushing or pulling (of up to 50-75lbs. / 22.5-34kg), and regularly and frequently exercise fine hand manipulation.

Nice to have:

  • High School Diploma, GED, or equivalent AND 6+ years mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 5+ years mission-critical services experience OR equivalent experience
  • 1+ year(s) people management experience
  • 1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field.
What we offer:
  • Trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications
  • Inclusive work environment
  • Culture of inclusion.

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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