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Datacenter Change & Business Program Manager

https://www.microsoft.com/ Logo

Microsoft Corporation

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Location:
Canada , Greater Toronto

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

89300.00 - 163200.00 CAD / Year
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Job Description:

Datacenter Change & Business Program Manager with the primary focus at reducing stranded capacity by being a key member of the local team in the deployment planning and optimization of the IT capacity, working closely with Electrical Engineers and Critical Environment Field Service Engineer. Perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. By enabling data center capacity through increased Infrastructure Utilization Effectiveness (IUE) and Power Harvesting (PH), you will lead the retrofit efforts to upgrade legacy datacenters and harvest capacity in our existing fleet.

Job Responsibility:

  • Be accountable to provide program governance, leadership, and direction for all projects at the campus level to ensure projects are planned and executed on budget and schedule
  • Support the DC Project Manager’s with project estimation, budget management, ROI calculations, formulate project delivery strategies while establishing milestones and schedules
  • Maintain and report project status, monitor progress, and act as an escalation point ensuring achievement of intended outcomes
  • Support the Campus Director with Field Employee communications including townhalls, organizing listening sessions, and local campus level communications
  • Liaise with the Data Center Operational Efficiencies team to ensure campus level financial planning and performance reviews are conducted in accordance to the rhythm of business fiscal calendars and objectives
  • Support the field operations leadership teams to operationalize all strategic initiatives consistently and effectively at the campus level
  • Identify and manage scheduling conflicts working with stakeholders to negotiate implementation dates and schedules across IT, CE, and Facilities teams
  • Execute the change management governance process at the Campus/Metro level that ties back to Global and Regional DC Operations Change Management standards
  • Manage the daily Change Management functions at the Campus/Metro level including maintaining and documenting change management procedures, stakeholder management, technical and business impact assessment
  • Lead the daily Campus/Metro Change Review meetings with local team members and stakeholders
  • Monitor to ensure only approved and validated changes are executed

Requirements:

  • High School Diploma or equivalent AND 3+ year(s) industry experience with a focus in change management processes
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Microsoft Cloud Background Check
  • Reliability Status screening with the Government of Canada

Nice to have:

  • 7+ Years’ experience in a 24x7x365 production environment or related experience
  • 7+ Years’ experience in datacenter processes and tooling or related experience
  • 5+ Years’ experience in change control processes
  • ITIL Foundation Certification
  • Technical College degree or certification in Computer Science, Math, Telecommunications, Electrical- or Mechanical Engineering or equivalent work experience
What we offer:
  • Career Rotation Programs
  • Diversity & Inclusion trainings and events
  • professional certifications

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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