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Database Coordinator

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ECPI University

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Location:
United States , Scottsdale

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

21.00 - 25.00 USD / Hour
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Job Description:

Scottsdale Arts is seeking a detail-oriented professional with experience or academic background in Data Management, Information Systems, Business Administration, Arts Administration, Non-Profit Management, or a related field for the full-time position of Database Coordinator.

Job Responsibility:

  • Administer day-to-day functions of the AudienceView system, including event builds, list management, and system troubleshooting
  • Collaborate with box office, guest experience, marketing, and finance teams to support ticketing campaigns, membership programs, and patron engagement efforts
  • Generate and analyze reports for ticket sales, attendance, and audience trends to inform business decisions
  • Coordinate mailing list exports and segmentation for marketing and fundraising efforts
  • Support rollover of seasonal events and coordinate with key teams to ensure clean transitions and accurate data
  • Provide internal user support, create documentation, and assist in training staff on AudienceView processes
  • Monitor data integrity and assist with deduplication, contact updates, and best practices in patron record management
  • Collaborate with finance to ensure accurate revenue tracking and reporting
  • Assist with working shows as needed in a lead capacity to support ticketing operations, on-sales, subscriptions, and renewal efforts
  • Work in and assist with ticketed event builds in the CMS Umbraco
  • Perform other duties as assigned

Requirements:

  • Bachelors degree is preferred, but can be substituted with equivalent experience
  • 2–3 years in a data, CRM, ticketing, or operations role
  • Experience with CRM or ticketing platforms required
  • experience with AudienceView strongly preferred
  • CCS and HTML knowledge preferred
  • Strong attention to detail and organizational skills
  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment
  • Excellent communication and customer service skills
  • Experience working in performing arts, nonprofits, or a similar mission-driven environment is a plus
  • Proficiency with Microsoft Excel and Office Suite
  • Familiarity with database reporting tools and data analysis
  • Experience with marketing platforms, such as MailChimp is preferred, but not required
  • Must be 18 years of age or older

Nice to have:

  • Experience working in performing arts, nonprofits, or a similar mission-driven environment is a plus
  • Experience with marketing platforms, such as MailChimp is preferred, but not required
What we offer:
  • Flexible schedules and hybrid work opportunities
  • Employee recognition program
  • PTO program that accrues more hours with tenure
  • 9 paid holidays plus 5 floating holidays each year
  • Medical and dental (90% of employee premiums, 70% of dependent premiums)
  • Vision, Disability, Life Insurance, FSA Account, 401K with employer match, Pet Healthcare, and Gym Membership
  • Reciprocal membership with NARM and Local arts and culture organizations plus one membership to share
  • Discounts on tickets to events and performances
  • Opportunities for Growth

Additional Information:

Job Posted:
March 25, 2026

Expiration:
March 27, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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