Database Administrator

• Partner with internal departments to identify operational needs, translate them into system requirements, and recommend practical database and application improvements
• Work closely with marketing, development, finance, and other teams to encourage effective platform usage and ensure users are prepared to use available features successfully
• Monitor application and database performance, coordinate with external vendors when needed, and help manage upgrades and environment health
• Respond to user support requests related to core systems, troubleshoot issues thoroughly, and escalate complex problems to third-party providers when appropriate
• Produce reports, extract data, and deliver clear analysis that supports leadership decision-making and business planning
• Contribute to data governance efforts by promoting accurate records, guiding duplicate resolution, and supporting ongoing data quality initiatives
• Review existing workflows tied to database-supported systems and develop more efficient processes that improve consistency, accuracy, and user experience
• Maintain security access, backup routines, and scheduled maintenance activities to protect data and support reliable system operations
• Document system structures, standards, and definitions to improve transparency and help users better understand available data resources

• At least 1 year of experience in database administration, Tessitura administration, or a closely related systems support role
• Hands-on experience with Microsoft SQL Server, Azure SQL Database, MySQL, and Microsoft SQL environments
• Knowledge of database performance tuning, system troubleshooting, and ongoing administrative maintenance
• Ability to create reports, analyze data, and present findings in a clear and useful way for business stakeholders
• Strong organizational skills with close attention to detail and a consistent approach to data accuracy
• Ability to write and interpret technical documentation, specifications, and process materials
• Effective communication skills and the ability to collaborate with cross-functional teams and external vendors
• Experience supporting governance, security permissions, or data quality processes is preferred

Experience supporting governance, security permissions, or data quality processes

• Medical
• Vision
• Dental
• Life and disability insurance
• 401(k) plan
• Free online training