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Provide reactive support, adhering to fast response and resolution deadlines
Lead the resolution of incidents raised as part of the PMC resolver group
Provide daily database administration activities including housekeeping, monitoring and alerting, operating system and application configuration recommendations, database replication, and database backup and DR processes
Perform Change Management activities including change assessments, supporting the customer in change testing, and deploying and rolling back database changes
Provide project-based activities including developing or modifying database objects, upgrading databases, reviewing database scripts, and advising on OS configurations
Design database schemas in coordination with the customer’s data architecture principles
Provide recommendations for configuration and installation settings for database server setup
Confirm databases are in a fit state to be backed up and recovered
Restore databases to any environments as requested
Provide support to DR tests and in the event of an invocation of DR
Provide support outside of core hours for scheduled activities
Work on rotational OOH schedule – Covering 24/7 & BHs
Provide technical leadership and recommendation into the future direction of database technology
Comply with PMC’s and the customer’s security policies, instructions, and directives
Requirements:
MCDBA (Microsoft Certified DBA) or OCP (Oracle Certified Professional DBA) on Oracle 10g or above
Bachelor’s Degree in a relevant subject, or equivalent
ITIL V3 ® Foundation Certification or higher
Good working knowledge of Linux operating systems
Previous experience and knowledge of cloud technologies i.e., AWS or Azure
Proven experience of backup/recovery solutions and experience of High Availability Clusters and Standby Databases
Experience of SSRS and SSIS (SQL Server Reporting Services and Initiation Services)
In depth industry experience with Microsoft SQL Server 2008 and upwards and Oracle version 10 and upwards including development and monitoring tools
Experience working in a critical 24x7 database environment
Patching and upgrading of both SQL Server & Oracle
Nice to have:
Experience with any of the following additional database/NoSQL technologies: MySQL