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Job Responsibility:
Administers database utilities, monitors the relationships between the database users and applications, and maintains the organization's databases across multiple platforms and computing environments
Applies basic understanding of relational database concepts and query languages to design required summary or aggregation tables to support analyses
Collaborates with technology/infrastructure staff to identify data relationships and functional requirements
Analyzes and resolves routine issues related to information flow and content
Maintains database support tools, database tables and dictionaries and recovery and back-up procedures
Assists in monitoring database performance and running standard reports to identify potential issues
Performs database maintenance tasks such as data entry, backups, and archival processes
Helps manage user access by adding, modifying, or removing database accounts based on user requests
Supports database team with data import/export tasks and simple SQL queries
Assists with documentation of database procedures, policies, and configurations
Monitors system logs for database-related errors and escalates issues as needed
Assists in troubleshooting database performance or connectivity issues, as well as resolves routine issues related to information flow and content
Provides assistance in maintaining database backups and verifying successful completion of backup jobs
Maintains database support tools, tables, and dictionaries
Helps maintain database inventory and tracks updates to database versions and configurations
Coordinates with internal teams and support ticketing systems to address routine database requests
Requirements:
High School diploma or equivalent and 1 year of relevant experience required
Or equivalent combination of education and experience