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Role purpose: Reporting into the Head of Data Technology HCIB, the Data Technology Lead HBEU will have accountabilities for all HBEU (including HBCE) data technologies that benefit the HBEU business & markets. The role holder will be accountable for strategic technology planning, transformation execution and budget delivery with the business. The role holder will be accountable for the full lifecycle of HBEU data technology services to fulfill the data use case and regulatory requirements, for the HBEU business & markets. This includes the strategic design, build quality and service uptime metrics. The role holder will govern the data applications to Group data standards and solve complex and ambiguous problems across multiple markets. help the business and markets adopt Groupwide data capabilities & and associated tooling to Accountable for global implementation of HBEU data and wider data initiatives within the Group Data Strategy by working with global, regional and business and tech leads to provide optimised global services adjusted to address business demand solutions. It is also imperative for the role holder to drive simplification of the data technology landscape through the partnership with business to modernize strategic applications and demise non-strategic ones in line with the Data Future State Architecture (FSA). The key stakeholder for this role is the CDAO’s, HCIB business, Head of DAP and Group Data & Analytics Office, Global Head of Data technology and CIO HBEU.
Job Responsibility:
Be accountable for the full lifecycle of HBEU data technology services for the region including strategic design, build quality and service uptime metrics
Drive engineering excellence and the delivery of digital solutions to help the business achieve data standardization and adoption
Drive Digital Acceleration Program (DAP) agenda through the demise of non-strategic applications and govern against Data Future State Architecture for HBEU
Commercialize data technology capabilities in line with HBEU business & regional agenda
Define, develop and practically implement state-of-the-art strategies to solving complex and ambiguous problems using modern set of technology platforms across HBEU markets
Build a great engineering team that delivers excellent results to difficult problems across multiple functions and HBEU countries
Deliver against a digital first strategic operating plan that ensures resources (capability, people & funding) deliver improvements in current customer journeys, new features and compelling distinctly native services
Provide thought leadership for all resources through Senior Managers across multiple markets
Design, develop and implement state-of-the-art approaches to solving complex and ambiguous problems using modern set of technology platforms, delivery disciplines and devops mindset
Accountable for global implementation of initiatives, working with global and regional and business / service lines leads / Technology functions leads to provide optimized global services adjusted to address regional needs
Manage the annual budget spread between designing and developing new services (Change The Bank) as well as managing and supporting existing services (Run the Bank)
Enabling reduced operational cost, ensuring headcount distribution is optimal to deliver business value at optimal cost, and reduced RTB cost to optimize CTB, without impact to resilience and controls
Requirements:
Outstanding Technology leader who is passionate about driving the business agenda
20+ years of hands-on experience in leading and influencing global technology teams in HSBC or in a matrix financial organization with a similar scale
Deep subject matter expertise to lead diverse teams across global functions, with strong people leadership, teamwork, gathering information and analyzing, judgment and decision making, communication competencies
Understanding of and experience with emerging data technologies
Solid data technology delivery record in global capacity, as well as full literacy to articulate key technology trends (e.g. Data & AI) and regulatory expectations (e.g. Data Privacy & Localization, PRA, ECB etc) in context of HSBC
Strong understanding of operational effectiveness and strong number drive
Leading and directing executive and non-executive work groups and effecting change through people
Keen understanding of products, services and underlying processes to fulfill Strong Commercial Orientation, ability in balancing risks vs. rewards and maximizing the cost effectiveness and profitability for the business
Respectful of different cultures, working with colleagues from across regions
Understanding of cloud computing concepts and their impact on service and change delivery
Experience with service level management, incident management and change management
Experience with IT automation tools and DevSecOps practices and technologies
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