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Data Support Executive

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British Heart Foundation

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

29000.00 - 31000.00 GBP / Year

Job Description:

We have a fantastic opportunity to join our Data Operations Team as a Data Support Executive. You’ll play a key role in supporting the work of the wider Data Operations team and Technology directorate, helping to structure and implement agreed changes and updates to British Heart Foundation’s (BHF) CRM system (Blackbaud Enterprise CRM (BBEC)) and assist in the implementation and management of CRM housekeeping programmes. You’ll also provide efficient and effective support to the users of BHF via the team’s helpdesk. This includes covering day-to-day issues with using the CRM system. You’ll work with a wide range of internal stakeholders, ensuring data from the CRM system is handled compliantly and efficiently across the board and our supporters have a high-quality experience and journey that they expect from us.

Job Responsibility:

  • Support the work of the wider Data Operations team and Technology directorate
  • Help to structure and implement agreed changes and updates to British Heart Foundation’s (BHF) CRM system (Blackbaud Enterprise CRM (BBEC))
  • Assist in the implementation and management of CRM housekeeping programmes
  • Provide efficient and effective support to the users of BHF via the team’s helpdesk
  • Cover day-to-day issues with using the CRM system
  • Work with a wide range of internal stakeholders
  • Ensure data from the CRM system is handled compliantly and efficiently

Requirements:

  • Strong computer literacy
  • Knowledge of CRM systems and/or other database software
  • Fully conversant with standard Microsoft packages
  • Familiarity with data querying and data manipulation
  • Experience of prioritising own workload
  • Able to plan effectively and meet key deadlines
  • Previous experience working with large databases
  • A good working knowledge of marketing, data and financial processes
  • Exemplary attention to detail
  • Self-motivated and highly organised

Additional Information:

Job Posted:
January 20, 2026

Expiration:
February 02, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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