Data Support Engineer

As a Data Engineer, you’ll play a pivotal role in delivering a proactive, high‑quality managed data service for customers using modern analytics platforms such as lakehouse, SQL, Spark and semantic models. You’ll focus on ensuring the reliability, performance, data quality and overall optimisation of customer data environments that have been onboarded into our managed service. Working within ITIL‑aligned Incident, Change and Problem Management processes, you’ll help keep customer platforms healthy, stable and fit for purpose. This is a hands‑on engineering role, ideal for someone who thrives on troubleshooting, performance tuning and managing controlled change. Rather than greenfield development, you’ll be enhancing and supporting live production systems while guiding customers on best practice and improvements.