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360 Resourcing Solutions Logo 360 Resourcing Solutions · IT - Administration

Data Support Analyst

United Kingdom, London Employment contract 47500.00 - 50000.00 GBP / Year · Job Posted June 10, 2026
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Job Description

Hyde is looking for a Data Support Analyst to join our team. This is a great opportunity for someone who enjoys solving technical and data issues, supporting users and improving the way systems and data work across the organisation.

Job Responsibility

  • Provide technical and data support for business systems and user requests
  • Investigate data, integration and reconciliation issues and identify root causes
  • Use tools such as SQL, logs and monitoring dashboards to diagnose and resolve problems
  • Escalate complex issues to technical teams or suppliers where needed
  • Support users with clear advice and practical problem solving
  • Carry out data checks and reconciliations to maintain data quality across systems
  • Keep accurate records, logs and documentation to support compliance and service improvement
  • Work with colleagues across the organisation to improve processes and ways of working

Requirements

  • Experience in a data support analyst, systems support or technical support role
  • Good working knowledge of SQL for data investigation and validation
  • Experience of troubleshooting system, data or integration issues
  • Ability to explain technical issues clearly to non-technical users
  • Strong attention to detail and a methodical approach to solving problems
  • Experience of working with cloud-based platforms such as AWS is helpful
  • Confidence using support tools, dashboards or command-line tools would be an advantage
  • A collaborative approach and the ability to manage your workload in a busy environment

Nice to have

  • Experience of working with cloud-based platforms such as AWS
  • Confidence using support tools, dashboards or command-line tools

What we offer

  • A competitive salary
  • Employer pension contributions of up to 10%
  • 26 days annual leave, plus bank holidays
  • Life insurance
  • Health cash plan
  • Retail discounts and flexible benefits
  • Learning, development and career progression opportunities
  • A range of wellbeing support, including an employee assistance programme and 24/7 online GP
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