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Data Services Manager

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MissionWired

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Location:
United States

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

75000.00 - 82500.00 USD / Year
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Job Description:

MissionWired is looking for a data services manager to join our data services team to manage movement and processing of data for our clients – supporting everything from electing Democrats to combating climate change throughout the world. In this role, you will work alongside our client services team to ensure that data being mailed for each job is accurate by using software and writing custom code for direct mail client data.

Job Responsibility:

  • Partnering with clients, account services teams, and production staff to provide front end data services for client mail files
  • Performing file conversion, package segmentation, data suppressions, merge/purge, data cleansing, CASS/NCOA/ANKlink, Nth selects, chapter data appends, custom scripting, and congressional appends
  • Managing source code builds, scanline/check digit builds, ask string builds, and salutation/full name builds
  • General file analysis including matchback file returns, production file, test file & sample file creation
  • Understanding postal logistics and analytics processing
  • Data reporting (merge/purge reports, cass/ncoa drops, input/output counts, ask string builds, input/output dumps, etc.)
  • Accurately and articulately answering questions regarding data processing services to clients and internal staff
  • Troubleshooting code as necessary
  • Assisting with a series of ad hoc reporting requests
  • Creating analytical reports by retrieving data from different sources and presenting the reports to clients and internal teams
  • Pursuing data quality, troubleshooting data validation, and resolving issues
  • Billing each job accurately and timely through accounting
  • Learning new programming languages and software

Requirements:

  • 2+ years of experience in data programming and reporting using tools such as Visual Foxpro, Accuzip, Stylist, Personator and Excel
  • Comfortability solving complex technical problems in a high volume environment
  • Ability to juggle multiple projects in a deadline-driven environment
  • Proven ability to work directly with users and management to gather requirements, responding to requests in a proactive way
  • Ability to work independently, but know when to seek input and direction
  • Passion for making our world a better place

Nice to have:

  • Experience in NGP or another fundraising CRM platform such as Salesforce NPSP, Blackbaud CRM, EveryAction or Raiser’s Edge
  • Proven experience with data warehousing loading and querying tools, such as SQL Server (Big Query)
  • Experience working with fundraising direct marketing data
  • Experience developing/managing data ETL/ELT in a modern data warehouse
  • Experience reading and writing JavaScript and/or Python
  • Experience creating, updating and maintaining dashboards in Tableau, Klipfolio or PowerBI
  • Experience using version control tools, such as GitHub or BitBucket
  • and Marketing agency experience
What we offer:
  • 100% employer-paid premiums for platinum-level medical plan on a national health care network
  • 100% employer-paid life insurance and short term disability
  • 50% employer-paid vision and dental insurance
  • 401(k) with 3% employer contribution
  • 17 vacation days in addition to 12 paid holidays, sick days, bereavement leave, and a volunteer day off
  • Paid parental leave at 100% of your salary
  • Financial support for reproductive and transgender care
  • Flexible telecommute and remote work policies
  • Company issued Mac products for home offices
  • Cell phone service reimbursement, meal and ride-share reimbursement, and other perks available

Additional Information:

Job Posted:
December 10, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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