Data Services Manager Job at MissionWired

Job Description

MissionWired is looking for a data services manager to join our data services team to manage movement and processing of data for our clients – supporting everything from electing Democrats to combating climate change throughout the world. In this role, you will work alongside our client services team to ensure that data being mailed for each job is accurate by using software and writing custom code for direct mail client data.

Job Responsibility

Partnering with clients, account services teams, and production staff to provide front end data services for client mail files
Performing file conversion, package segmentation, data suppressions, merge/purge, data cleansing, CASS/NCOA/ANKlink, Nth selects, chapter data appends, custom scripting, and congressional appends
Managing source code builds, scanline/check digit builds, ask string builds, and salutation/full name builds
General file analysis including matchback file returns, production file, test file & sample file creation
Understanding postal logistics and analytics processing
Data reporting (merge/purge reports, cass/ncoa drops, input/output counts, ask string builds, input/output dumps, etc.)
Accurately and articulately answering questions regarding data processing services to clients and internal staff
Troubleshooting code as necessary
Assisting with a series of ad hoc reporting requests
Creating analytical reports by retrieving data from different sources and presenting the reports to clients and internal teams
Pursuing data quality, troubleshooting data validation, and resolving issues
Billing each job accurately and timely through accounting
Learning new programming languages and software

Requirements

2+ years of experience in data programming and reporting using tools such as Visual Foxpro, Accuzip, Stylist, Personator and Excel
Comfortability solving complex technical problems in a high volume environment
Ability to juggle multiple projects in a deadline-driven environment
Proven ability to work directly with users and management to gather requirements, responding to requests in a proactive way
Ability to work independently, but know when to seek input and direction
Passion for making our world a better place

Nice to have

Experience in NGP or another fundraising CRM platform such as Salesforce NPSP, Blackbaud CRM, EveryAction or Raiser’s Edge
Proven experience with data warehousing loading and querying tools, such as SQL Server (Big Query)
Experience working with fundraising direct marketing data
Experience developing/managing data ETL/ELT in a modern data warehouse
Experience reading and writing JavaScript and/or Python
Experience creating, updating and maintaining dashboards in Tableau, Klipfolio or PowerBI
Experience using version control tools, such as GitHub or BitBucket
and Marketing agency experience

What we offer

100% employer-paid premiums for platinum-level medical plan on a national health care network
100% employer-paid life insurance and short term disability
50% employer-paid vision and dental insurance
401(k) with 3% employer contribution
17 vacation days in addition to 12 paid holidays, sick days, bereavement leave, and a volunteer day off
Paid parental leave at 100% of your salary
Financial support for reproductive and transgender care
Flexible telecommute and remote work policies
Company issued Mac products for home offices
Cell phone service reimbursement, meal and ride-share reimbursement, and other perks available

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Data Services Manager

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