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At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Job Responsibility:
Accountable for support SDWAN/SDLAN technologies
Accountable for support wifi technologies
Accountable for support Internet, MPLSVPN, IP technologies
Accountable for support corporate customer P2P, xDSL, VFNET Fiber, RL, ME working on VFNET, Mobile or Turk Telekom Infrastructure
Accountable for support wholesale customer P2P, xDSL, VFNET Fiber, RL, ME working on VFNET, Mobile or Turk Telekom Infrastructure
Accountable for testing/checking/configuring customer routers/switches/modems in order to provide their connectivity to VFNET or mobile network (Nokia Huawei, Cisco Core PE Routers)
To ensure permanent solutions for problems occurred during operation
Accountable for following predefined escalation with related teams or organization if an installation exceeds KPI limits
To provide quick resolution if any problem occurs during support
To manage or coordinate other support teams (voice, security, cloud,etc)
Accountable for communicate with wholesale or corporate customers by conference call for technical issues
Accountable for preparing LLD for complex customer network structure
Accountable for preparing performans and root-cause reports and taking actions on failing points
Comply with VFTR’s information security policy, standards and procedures, available under Intranet / Corporate Security Library
Report all suspected security and/or policy breaches, potential security risks to VF TR Corporate Security
Protect VF TR’s information assets from unauthorized access, disclosure, modification, destruction or interference
Protect user accounts and associated passwords , and accept accountability for any actions performed via usage of those accounts
Ensure that VFTR BCM policy /standard ,procedures ,plans implemented and works carried out in compliance with BS 25999 -2:2007 Standard
Ensure that BCM risks are assessed and mitigated so far as is reasonably practicable in VFTR Business Continuity Management System (BCMS)
Ensure VTR BCMS by planning, establishing, embedding, implementing, monitoring, reviewing, maintaining and improving within VFTR
Requirements:
Degree qualified in science or engineering
Minimum of 5 years experience in Telecommunication sector
Hands on experience on SDWAN and SDLAN technologies (Fortinet, Huawei, etc)
Hands on experience on wifi technologies (Aruba, Huawei, etc)
Hands on experience on Cisco, Nokia, Huawei PE Routers
Hands on experience on Juniper, Huawei and Cisco Routers, Switches, Modems
Hands on experience of passive network equipments (fiber modules, wan and lan connection modules, connectors) and their connection standards
Having full knowledge of L2 layer networking configuration
Good understanding of Turk Telekom Infrastructure
Good understanding of IP, Internet, MPLSVPN Networking
Good understanding of DC networks (ACI, Nexus, Dell, Aruba, Huawei, Cisco, etc)
Hand on experience of Designing of complex networks
Deep experience of Traffic engineering and QOS technologies
At least 5 years hand on experience of routing protocols (BGP, OSPF
ISIS,EIGRP)
Good knowledge of MS Office, including Word, Excel, PowerPoint
Having full knowledge of CCNP/CCIE,NSE contents
What we offer:
Vflexy: Flexible Benefits Program
Hybrid working kit
Ergonomic kit allowance
Digital meal voucher
Flexible transportation allowance
Employee assistance hotline & counselling
Comprehensive and flexible private health insurance
Discounted price deals for wide range of products & services