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OpenAI’s Financial Engineering (FinEng) team powers how revenue flows through our products—pricing & packaging, checkout, payments, subscriptions, and the financial infrastructure behind them. We partner with Product, Engineering, Risk, Finance, and Go-to-Market to make paying for OpenAI products seamless, reliable, and efficient worldwide. As a Data Scientist on FinEng, you’ll own the analytics and experimentation that improve our checkout and payments, subscriptions, and pricing & monetization systems. You’ll define the metrics that matter, build the source-of-truth data assets, and design experiments that increase conversion, reduce churn and payment failures, and expand global payment method coverage. Your work will directly influence revenue, customer experience, and how we scale internationally.
Job Responsibility:
Own checkout & payments analytics and experimentation across methods and locales (e.g., bank transfers, emerging rails), improving conversion while monitoring risk and latency
Build and run the experimentation program for in-house checkout—define success metrics and guardrails, execute staged rollouts, and use offline incrementality when online tests aren’t feasible
Create operational visibility and source-of-truth data with FinEng Data Engineering—land team-level metrics, SLAs, and self-serve dashboards that drive proactive action
Lead subscription, retention, and monetization analytics—ship launch-readiness for new subscription features, reduce involuntary churn (e.g., targeted retrials/nudges), and develop elasticity/FX frameworks toward pricing optimality
Requirements:
5+ years in a quantitative role (data science, product analytics, or experimentation) in high-growth or fintech environments
Fluency in SQL and Python, with a track record designing and interpreting A/B tests and quasi-experiments
Experience building product metrics from scratch and operationalizing them for decision-making
Excellent communication skills with PMs, engineers, risk/finance partners, and executives
Strategic instincts beyond significance tests—clear thinking about tradeoffs (conversion vs. risk vs. cost vs. user experience)
Nice to have:
Payments, checkout, or subscription analytics experience (PSPs, bank rails, disputes/refunds, risk, e-commerce)
Background in offline incrementality methods, uplift modeling, CUPED/causal inference, or counterfactual evaluation
Experience with internationalization/local payments, FX, and pricing & packaging strategy
Comfort building operational analytics (alerting, SLIs/SLOs) and partnering closely with data engineering
What we offer:
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick and safe time (1 hour per 30 hours worked)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends