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As a Data Science Manager within the Customer Development XOPS team in Data Foundation, you will be responsible for leading data science delivery across products and markets, shaping technical direction, and developing high-performing teams. This is a hands-on leadership role, combining technical depth with people management and strong business partnership. You will own the end-to-end data science lifecycle for key initiatives—translating business problems into scalable analytics solutions, ensuring high-quality delivery, and embedding data science into decision-making at scale.
Job Responsibility
Own and shape the data science roadmap for products within our Customer Development (CD) portfolio, aligned to commercial priorities and business outcomes
Lead the design, development, and deployment of diagnostic, predictive, and prescriptive analytics solutions, ensuring robustness, scalability, and interpretability
Set modelling and analytical standards across the team, covering classical statistical methods, machine learning, and emerging Generative and Agentic AI capabilities
Ensure solutions are industrialised and production-ready, leveraging cloud platforms (Azure, Databricks) and aligned with MLOps best practices
Lead, coach, and develop a team of data scientists, supporting both technical growth and career progression
Foster a culture of high ownership, continuous improvement, and learning, encouraging experimentation while maintaining delivery discipline
Provide technical guidance and review, acting as a mentor and escalation point for complex analytical challenges
Partner closely with Product, Engineering, and Business stakeholders to shape problem definitions, prioritise initiatives, and drive adoption of data science solutions
Translate complex analytics into clear, actionable insights for senior stakeholders, supporting data-driven decision-making
Balance short-term delivery with long-term capability building, ensuring alignment between local market needs and global product strategy
Champion agile ways of working, enabling fast-paced experimentation and iterative delivery
Identify opportunities to build reusable frameworks, scale solutions, and feed innovation into the global CD product pipeline
Requirements
Degree qualified in a relevant technical discipline (Data Science, Computer Science, Engineering, Mathematics, Statistics, Econometrics, or similar)
Proven experience leading data science teams working on complex analytics initiatives in a commercial or product-driven environment
Strong background in data science modelling, with deep expertise in several of the following: Econometric modelling (Regression, Bayesian approaches) especially in the context of pricing and promotions in the CPG/Retail space
Time series forecasting
Simulation and optimisation tools
Experience designing and industrialising machine learning solutions at scale
exposure to agent-based AI systems is a strong advantage
Advanced proficiency in Python, Spark, and modern analytics stacks
hands-on experience with Databricks and Azure
Strong people leader with experience coaching and developing talent in multidisciplinary teams
Excellent communicator, able to influence and align senior stakeholders through clear storytelling and data-driven narratives
Strategic thinker with the ability to prioritise effectively and focus teams on what delivers the most value
Comfortable operating in a fast-paced, global, and ambiguous environment, balancing delivery with longer-term vision
High ethical standards in data usage, governance, and decision-making
Nice to have
Exposure to agent-based AI systems is a strong advantage
What we offer
Health insurance (including prescription drug, dental, and vision coverage)