This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The role will be Business Analytics Analyst 2 in the Data Science and Modeling of North America Consumer Bank team. The role will report to the AVP / VP leading the team. The Next Gen Analytics (NGA) team is a part of the Analytics & Information Management (AIM) unit. The NGA modeling team will focus on the following areas of work: Client Obsession – Create client centric analytic solution to business problems. Individual should be able to have a holistic view of multiple businesses and develop analytic solutions accordingly. Analytic Project Execution – Own and deliver multiple and complex analytic projects. This would require an understanding of business context, conversion of business problems in modeling, and implementing such solutions to create economic value. Domain expert – Individuals are expected to be domain expert in their sub field, as well as have a holistic view of other business lines to create better solutions. Key fields of focus are new customer acquisition, existing customer management, customer retention, product development, pricing and payment optimization and digital journey. Modeling and Tech Savvy – Always up to date with the latest use cases of modeling community, machine learning and deep learning algorithms and share knowledge within the team. Statistical mind set – Proficiency in basic statistics, hypothesis testing, segmentation and predictive modeling. Communication skills – Ability to translate and articulate technical thoughts and ideas to a larger audience including influencing skills with peers and senior management. Strong project management skills. Ability to coach and mentor juniors. Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.
Job Responsibility:
Work with large and complex datasets using a variety of tools (Python, PySpark, SQL, Hive, etc.) and frameworks to build Deep learning/generative AI solutions for various business requirements
Primary focus areas include model training/fine-tuning, model validation, model deployment, and model governance related to multiple portfolios
Design, fine-tune and implement LLMs/GenAI applications using techniques like prompt engineering, Retrieval Augmented Generation (RAG) and model fine-tuning
Responsible for documenting data requirements, data collection/processing/cleaning, and exploratory data analysis, including utilizing deep learning /generative AI algorithms and, data visualization techniques
Collaborate with team members and business partners to build model-driven solutions using cutting-edge Generative AI models (e.g., Large Language Models) and also at times, ML/traditional methods (XGBoost, Linear, Logistic, Segmentation, etc.)
Work with model governance & fair lending teams to ensure compliance of models in accordance with Citi standards
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
Bachelor’s Degree with at least 3 years of experience in data analytics
Master’s Degree with 2 years of experience in data analytics
PhD
Hands-on experience in PySpark/Python/R programing along with strong experience in SQL
2-4 years of experience working on deep learning, and generative AI applications
Experience working on Transformers/ LLMs (OpenAI, Claude, Gemini etc.,), Prompt engineering, RAG based architectures and relevant tools/frameworks such as TensorFlow, PyTorch, Hugging Face Transformers, LangChain, LlamaIndex etc.,
Solid understanding of deep learning, transformers/language models
Familiarity with vector databases and fine-tuning techniques
Experience working with large and multiple datasets, data warehouses and ability to pull data using relevant programs and coding
Strong background in Statistical Analysis
Capability to validate/maintain deployed models in production
Self-motivated and able to implement innovative solutions at fast pace
Strong communication skills
Multiple stake holder management
Strong analytical and problem solving skills
Excellent written and oral communication skills
Strong team player
Control orientated and Risk awareness
Working experience in a quantitative field
Willing to learn and can-do attitude
Ability to build partnerships with cross-function leaders
Nice to have:
Experience in Credit Cards and Retail Banking is preferred